The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... See more
Company replied
Location
Switch locationUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
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The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... See more
Company replied
Darrell was friendly and very knowledgeable. He took us through all our options, regarding bed bases and headboards. He showed us the various mattresses, having first asked us how we preferred to sle... See more
Company replied
Great experience from start to finish . We were attended by a very friendly, knowledgeable man who patiently listened to our requirements , then spent time with us whilst we tried several mattresses ,... See more
Company replied
Company details
About Bensons For Beds - Chesterfield196
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, United Kingdom
- 1246556207
4.9
Excellent
417 reviews
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No problems
January 17, 2025
Reply from Bensons For Beds - Chesterfield196
Thank you for your 5 star review Mr Anderson. Take care, Megan at Customer Care
A first class experience
A first class experience.
We were helped by a very knowledgeable young lady who listened to what we wanted, showed us several mattresses, encouraged us to try them. We finally decided on a Staples mattress.
Many thanks to the assistant .
December 29, 2024
Reply from Bensons For Beds - Chesterfield196
We're happy you had a first-class experience! It's great to hear the assistant's knowledge and encouragement helped you find the perfect Staples mattress. Thank you for your positive feedback, Megan at Customer Care
No pressure
No pressure. We told the assistant what we needed and he showed us our options.
December 22, 2024
Reply from Bensons For Beds - Chesterfield196
We're happy to hear that our assistant provided you with the options you needed without any pressure. Thank you for your positive feedback, Megan at Customer Care
Excellent Service
Sarah who helped us select our new mattress was really helpful with her advice whilst we selected our mattress.
January 2, 2025
Reply from Bensons For Beds - Chesterfield196
We appreciate you taking the time to share your positive experience. We're so glad that our advice was helpful as you selected your new mattress.
Take care, Megan at Customer Care
The manager was a great help
The manager was a great help. Showed all mattresses that would help our backs plus the pillows to help out posture in bed to.
January 2, 2025
Reply from Bensons For Beds - Chesterfield196
We're happy to hear that the manager was a great help in showing you mattresses and pillows to support your back and posture. Thank you for your positive feedback, Megan at Customer Care
Martin the customer service was great
January 1, 2025
Reply from Bensons For Beds - Chesterfield196
We're happy to hear that you had a great customer service experience. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Sarah who served us was extremely…
Sarah who served us was extremely helpful and patient.
She was very knowledgable on all of the products that we wanted
December 29, 2024
Reply from Bensons For Beds - Chesterfield196
We appreciate your feedback! We're happy to hear that our staff member was helpful, patient, and knowledgeable about the products you were interested in. Take care,
Megan at Customer Care
Helpful and knowledgeable help
Helpful and knowledgeable help. Showed us around and discussed options without pressure and allowed us to choose . Then very helpful with assisting in the purchase and delivery date.
December 29, 2024
Reply from Bensons For Beds - Chesterfield196
We appreciate your feedback! We're happy to hear that you received helpful and knowledgeable assistance without pressure, and that we could help with your purchase and delivery date.
Take care,
Megan at Customer Care
The person we delt with was very…
The person we delt with was very helpful and polite. I already knew what I wanted, so he managed to get us a great deal. Way cheaper than all the rest.
December 16, 2024
Outstanding ⭐⭐⭐⭐⭐
I received great professional customer service from Sarah and Janet at Chesterfield Bensons For Beds. Sarah even helped me through all stages of the buying process.
I have had the best nights sleep ever and wish I'd have purchased sooner. Helping with back ache and general aches and pains.
The selection of beds and mattresses is fantastic and tailored to your needs. I was not rushed when selecting and they really couldn't do enough to help without being pushy.
Delivery process I couldn't fault, you receive a time slot, old mattress taken away and new one in place with care instructions to follow.
⭐ ⭐ ⭐ ⭐ ⭐ All round
December 1, 2024
Positive experience
Helpful and friendly staff, without being pushy.
Gave me a comprehensive breakdown of costs, delivery times etc.
December 12, 2024
Very friendly staff very efficient…
Very friendly staff very efficient happy with everything
December 1, 2024
Great service
Lovely member of staff very informative and approachable. Found exactly what we needed straight away and made the whole process quick and easy.
November 17, 2024
Excellent service.
November 9, 2024
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, wanting to get us the best deal for us, rather than just selling us something. We were served by the store manager and he couldn’t have been any more helpful.
November 9, 2024
Looking forward to getting our new mattress in December visited Bensons 3 times and recieved…
I visited Bensons 3 times and recieved good attention Martin help choose our bed that we required excellent attention & service thank you.
Eric Wright
November 9, 2024
Excellent service at Chesterfield
Sarah was very informative, patient and professional when I dealt with her when purchasing my new bed frame and mattress. There was never any pressure but she was there when I needed advice and help.
November 5, 2024
Thank you Sarah
Sarah was very pleasant and took time to help us run through the many options available, so that we were happy with our choices.
October 22, 2024
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