From the start of choosing and ordering my lovely new ottoman bed to the day it was delivered and constructed was a positive experience. Sab at the Purley Way branch assisted me. He was fri... See more
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Sab at your store in croydon was fantastic, we purchased a bed with him before but unfortunately had to cancel it due to personal circumstances. We went and explained everything and the team where ver... See more
Company replied
We visited the Croydon store on 21st March 2026 with our order details from 10 years ago hoping to buy the exact same mattress again. When we showed Shravan the paperwork, not only did he know exactly... See more
Company replied
Our beds' motor broke, so HO agreed to replace and asked us to go to local shop to see replacement. Alton at Croydon gave us great sevice, even tho there was 'nothing in it for him', and spent some h... See more
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Company details
About Bensons For Beds - Croydon407
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
230 Purley Way, CR0 4XG, Croydon, London, United Kingdom
- 2086867946
4.8
Excellent
439 reviews
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Kelvin a great help! :)
Had a great person who knew how to inform us on every mattress we asked about and helped gear me to the mattress I ended o buying that day! His name was Kelvin a great help :)
January 26, 2025
Reply from Bensons For Beds - Croydon407
We're happy to hear that you had such a positive experience! It's wonderful that someone was able to guide you to the perfect mattress. We appreciate you taking the time to share your feedback, Megan at Customer Care
Sales person is very helpful and given…
Sales person is very helpful and given all answers to the technical questions
January 21, 2025
Reply from Bensons For Beds - Croydon407
We're glad you found our salesperson helpful and that they answered your technical questions thoroughly. We appreciate your positive feedback, Megan at Customer Care
As landlords we were looking to...
As landlords we were looking to replace a couple of mattresses and managed to make it to the Bensons sale. I was really happy with the prices I achieved and I think their disposal of old mattresses is a fairly priced service. As I am on my own, it was a relief to be informed that I need not move the old mattresses because the delivery team will remove them from the beds themselves and wrap them in green polythene to carry them out. What a relief!
January 16, 2025
Reply from Bensons For Beds - Croydon407
We're happy to hear that you were pleased with the prices and mattress disposal service. It's great to know that our delivery service, including the removal and wrapping of the old mattresses, provided you with relief. Thank you for sharing your positive experience, Megan at Customer Care
Great Experience
Everyone was so amazing and so helpful, buying a bed was so easy and I can’t wait to try it!!
January 9, 2025
Reply from Bensons For Beds - Croydon407
We are so happy to hear that everyone was helpful and made buying a bed easy! We appreciate your feedback and hope you enjoy your new bed.
Take care,
Megan at Customer Care
The member of staff was very helpful &…
The member of staff was very helpful & patient.
January 9, 2025
Reply from Bensons For Beds - Croydon407
We appreciate you mentioning our staff's helpfulness and patience! We're so happy you had a positive experience, Megan at Customer Care
Reply from Bensons For Beds - Croydon407
We appreciate you sharing that our staff was genuinely friendly and helpful! We are so glad you had a positive experience.
Thank you,
Megan at Customer Care
Exceptional service
James was exceptional in the service provided. An excellent salesman
January 6, 2025
Reply from Bensons For Beds - Croydon407
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us.
Take care,
Megan at Customer Care
Croydon Store Experience
Given time to browse after some initial advice. There was no pressure to make a decision or a sale.
Pleasant experience as my teen was unsure- 1st time he was actually choosing a mattress for himself.
Thank you Zahid
January 3, 2025
Reply from Bensons For Beds - Croydon407
We're glad your teen felt comfortable choosing a mattress. It's important to us that everyone has the space to make the right decision. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Croydon407
We are so glad that you were happy with our service and advice! Thank you for taking the time to share.
Take care, Megan at Customer Care
Excellent customer service
We've bought from Bensons for Beds before and will do so again. Great in-store service, very helpful in-store staff, quick and easy purchase. New mattress will be delivered within 10 days which is much faster than expected.
December 30, 2024
Reply from Bensons For Beds - Croydon407
We're happy to hear that you had a great in-store experience and found our staff helpful. We appreciate your repeat business and are glad the purchase process was quick and easy. We're also pleased the delivery is sooner than expected. Thanks for your positive feedback, Megan at Customer Care
Pleasant experience
Great range to select from, twinned with supportive store assistance.
January 2, 2025
Reply from Bensons For Beds - Croydon407
We're glad you enjoyed our wide selection and found our team helpful. Thank you for your positive feedback; it means a lot to us! Take care,
Megan at Customer Care
Very helpful
Very helpful. Establish what were we’re looking for and the cost we wanted to pay. Showed us mattresses around our price range and explained what they were made of. Good service
December 30, 2024
Monica at Bensons for Beds in Croydon…
Monica at Bensons for Beds in Croydon Purely way was very helpful and kind. She made our experience very joyful.
December 2, 2024
Friendly service
Friendly service, moved mattresses around on different beds so we could try them and left us alone to make decisions.
December 3, 2024
Kelvin was fantastic
Kelvin was fantastic. So much knowledge about beds and mattresses and I got something that was perfect for me. He also wasn’t pushy at all and really helped me and my mum
November 27, 2024
Benson at Croydon
The shop assistant was very helpful very patient as we took 2hours in the shop
November 24, 2024
Monika was by far the best and most…
Monika was by far the best and most knowledgeable sales person we met when looking at new beds in 4 different stores around Croydon.
November 16, 2024
Good friendly service from Ian at the…
Good friendly service from Ian at the Croydon store, competitive sales offers
November 15, 2024
Guys moving mattress to slatted base…
Guys moving mattress to slatted base for comparison
October 17, 2024
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