The experience is great, which is under no circumstance available on website we believe. The team members have offered us objective and constructive advice on what and when to buy. We tried the beds... See more
Company replied
Location
Switch locationUnit 1c Ravenside Retail Park, Ravenside Close, N18 3HA Edmonton, Greater London, GB
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The gentleman that served us was professional, he explained to us about the different types of mattresses and allowed us to make our own decision .Clearly explained the payment options that were avail... See more
Company replied
Really helpful customer service at the Edmonton shop. Especially Zein and his colleague. I am grateful for the support we received in choosing the right spending given that mattresses are a decent inv... See more
Company replied
No pushy staff , but they were around to help and answer any questions we had, we were offered a further reduction in the price , but that was used up on the delivery and disposal charges .
Company replied
Company details
About Bensons For Beds - Edmonton Ravenside Retail Park
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1c Ravenside Retail Park, Ravenside Close, N18 3HA, Edmonton, Greater London, United Kingdom
4.6
Excellent
19 reviews
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Very attentive and knowlegable salesman.
July 30, 2026
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We are so pleased to hear that our salesman was very attentive and knowledgeable. Thank you for sharing your positive feedback with us! We truly appreciate your lovely words.
Team Bensons
They delivered the bed and set it up as…
They delivered the bed and set it up as I am disabled They were very polite and helpful
July 24, 2026
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Thank you for your lovely feedback! We're so pleased to hear that our delivery team was able to set up your bed and provide the extra assistance you needed. It's wonderful to know they were polite and helpful throughout. We truly appreciate your kind words and hope you're very comfortable in your new bed! 😊
Great customer service in the store for…
Great customer service in the store for choosing a mattress, good regular communications and updates on progress and expected delivery, mattress arrived well wrapped and protected. Very happy with the whole process and my new mattress.
April 26, 2026
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that you received great assistance in choosing your mattress and that our communication was helpful! It's great to know your mattress arrived well-protected and that you're pleased with the entire experience.
Team Bensons
Excellent service in store
Excellent service in store. Good range of products . Very helpful staff. Delivery charges are excessive.
April 10, 2026
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Thank you for your feedback. We’re pleased to hear you enjoyed the in‑store service, product range, and found our staff helpful. We do appreciate your comments regarding delivery charges and will be sure to pass this feedback on,
Megan | Customer Care Specialist💜
Chris
Chris, the sales exec who handled out inquiry was excellent in every respect - informing us on alternatives and providing us with guidance.
August 15, 2025
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We appreciate your feedback! We are happy to hear that our sales executive provided excellent guidance and information on alternatives. Thank you for choosing us, Megan at Customer care
We had an earlier delivery!
We had an earlier delivery! Thanks to Andy for keeping us informed.
The Bensons team were courteous, helpful and professional.
Thanks James, Andy and Mind
The iGel bed is amazing too
July 29, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Thank you for your kind words. We're thrilled that our team provided you with excellent service and that you're loving your iGel bed. We take pride in keeping our customers informed and delivering their orders on time. Thanks for choosing us, Megan at Customer Care
Great expert in the Benson for beds…
Great expert in the Benson for beds range who showed us the options across the range based on our requirements. No high pressure sales and genuine help to get us the bed which was right for us. Thank you Bensons
July 4, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Thank you for your kind words! We are thrilled to hear that our expert provided you with a stress-free and helpful experience while finding the perfect bed for you. We appreciate your business and look forward to seeing you again, Megan at Customer Care
The gentleman that served us was…
The gentleman that served us was professional, he explained to us about the different types of mattresses and allowed us to make our own decision .Clearly explained the payment options that were available.We are looking forward to our new bed unfortunately it is a long wait due to our availability.Well done .
June 15, 2025
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that the service provided was professional and helpful in making your decision. We appreciate your patience regarding the delivery schedule and we look forward to you enjoying your new bed. Thank you for your feedback, Megan at Customer Care
The experience is great
The experience is great, which is under no circumstance available on website we believe. The team members have offered us objective and constructive advice on what and when to buy. We tried the beds and sofa. We can have information on whether items are ready for delivery. All this is very useful and helpful for us to make a better decision than what it might be through website. Last but not least, I wish to thank the sales colleague for his professional service.
June 12, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that you found the in-store experience valuable. It's great to know the team's advice and product testing helped you make informed decisions, exceeding what our website offers. We appreciate your feedback and are glad our service met your needs, Megan at Customer Care
Very satisfied
Sheraz and Nadeem at the Edmonton store were very helpful and open. Great customer service.
May 24, 2025
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that you had a positive experience at our Edmonton store. Thank you for taking the time to leave this amazing review, Megan at Customer care
Delivered on time
Delivered on time, fantastic service from start to finish.
March 23, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Thank you for taking the time to share your positive experience with us! We are delighted to hear that our delivery was prompt and our service exceeded your expectations. Sleep well,
Team Bensons💜
Team was so fast and friendly!
The team was so fast and very friendly, and left the room really clean and tidy afterwards.
April 30, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We are thrilled to hear that you had a positive experience with our team! Providing fast and friendly service while leaving your space clean and tidy is always our goal. Thank you for your review!
Sleep well, Team Bensons💜
From the moment I walked in the door…
From the moment I walked in the door until the moment I walked out the door I was greeted and helped so much by Zain. It was great to feel at ease and to learn so much about different mattresses to help find the best one to suit me. Brilliant customer service.
April 25, 2025
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Thank you for your kind words! We're thrilled that Zain was able to provide you with exceptional customer service and help you find the perfect mattress. Your satisfaction is our top priority! We look forward to seeing you again.
Sleep well, Team Bensons💜
First class from store to delivery!
From store to delivery, the service was great! Thank you to Nadeem from the Edmonton store who was very informative and accommodating to my requirements for a bed, and thank you to the delivery guys Antonio and Phil for providing the best delivery service of my new bed, making sure it was delivered straight to my room and making sure everything was positioned correctly!
March 13, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that you received great service from our store to delivery! We appreciate your kind words regarding our team member's informative assistance and the delivery team's excellent service in ensuring your new bed was perfectly placed. Thank you Megan at Customer Care
Sales person was very friendly and…
Sales person was very friendly and helpful.explanation was done thoroughly.
February 7, 2025
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that the salesperson was friendly and helpful and that the explanation was thorough. Thank you for your positive feedback, Megan at Customer Care
Really helpful customer service at the…
Really helpful customer service at the Edmonton shop. Especially Zein and his colleague. I am grateful for the support we received in choosing the right spending given that mattresses are a decent investment and they guided us through the right fit. The delivery and Sealy mattress Posturepedic are great too. We will be back and recommend!
January 24, 2025
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that you found our customer service at the Edmonton shop helpful. We appreciate your positive feedback regarding the support you received in choosing the right mattress. It's great to know you are happy with the delivery and mattress! We value your recommendation, Megan at Customer Care
No pushy staff .
No pushy staff , but they were around to help and answer any questions we had, we were offered a further reduction in the price , but that was used up on the delivery and disposal charges .
January 22, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We appreciate your feedback! We're happy our staff was helpful without being overbearing, and that you were offered a price reduction. Thank you for sharing your experience, Megan at Customer Care
Great customer service!
Great customer service.as soon as we got into the store were approached and greeted with a friendly smile and in a polite manner by Zain. I like that you have a store and also a phone line to call so you can deal with real people and not a robot. Everything was explained really well. Would have liked to be offered a hot or cold beverage during the experience.
January 20, 2025
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
We're happy to hear that you enjoyed our customer service and the clear explanations provided. We appreciate your feedback regarding beverage options and will consider it for improving our customer experience. Thank you for your review, Megan at Customer Care
Great Service
Very friendly staff in particular Nadeem who dealt with us. He was very supportive and helpful throughout the whole process.
December 26, 2024
Unprompted review
Reply from Bensons For Beds - Edmonton Ravenside Retail Park
Hi Wa Chaudhry, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
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