The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... See more
Location
Switch locationBelgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
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Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... See more
Company replied
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation... See more
Company replied
Very helpful salesman. Ordering straightforward. Bed base delivery was great. Andrew and Janis were super helpful and took great care with the delivery.
Company replied
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About Bensons For Beds - Kettering Belgrave Retail Park
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Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, United Kingdom
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Great service and very happy customers
The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the Bensons 40 night guarantee and we were able to change/upgrade to wonderfully comfortable mattresses (Sealy Orwell).
Delivery was great and we were kept informed between order and delivery. The delivery team unwrapped and removed all packaging.
Extremely helpful and after they…
Extremely helpful and after they introduced themselves, left us alone to browse before we made a purchase
May use AI-assist with repliesRead more
Would Recommend
Good customer service in store, speedy delivery and very good customer service from delivery drivers. Very happy with the quality of the bed too

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Good service
Very helpful salesman. Ordering straightforward. Bed base delivery was great. Andrew and Janis were super helpful and took great care with the delivery.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Excellent Service
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad back.
When my bed and mattress arrived the delivery and assembly was so quick and they took my old bed and mattress away too. They were polite, helpful and respectful. I would recommend Bensons for Beds.
First Class service from start to finish

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Kettering
Staff very helpful particularly Pippa,who was the charming lady that guided us through the different types of bed.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
We went to your Kettering store
We went to your Kettering store, we got some very professional advice from the store manager. We went to get a coffee to discuss the advice and decided to go back and buy.
We are really pleased with the quality and the service we received.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Outstanding Customer Service
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation in recommending him and Bensons for Beds. An amazing experience which is hard to come by these days. Thanks so much.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Everything from choice to delivery was…
Everything from choice to delivery was spot on!
Thank You Bensons! For having great staff with great customer service from sales to delivery! Your guys are great!

Reply from Bensons For Beds - Kettering Belgrave Retail Park
The delivery men were excellent
The delivery men were excellent, polite, efficient, gave 30 minutes notice, etc. The only downside was we ordered gliders not wheels and got wheels. It turned out we bought a bed that only comes with wheels, the staff didn't tell us that. The bed is very well made with a quality feel..lovely cloth used too..

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Good informative information given to…
Good informative information given to us in the store. Delivery arranged and completed on time. The lorry drivers carried the mattress several hundred metres to the house, and had a good and helpful attitude, thank you Terry and Eric.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Helpful and friendly
Jay was friendly and helpful, he wasn’t pushy, gave us space and time to look around but was available if needed help and to answer any questions. Very knowledgeable too.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Great service from placing the order to…
Great service from placing the order to delivery! Second time ordering and was excellent. Pippa from Kettering store was really helpful and made sure that we get the best deal.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Customer service five star
Customer service five star. If I can give them 10 that would be more appropriate. Communication throughout delivery exceptional, Delivery personnel professional and helpful. So definitely highly recommend company.

Reply from Bensons For Beds - Kettering Belgrave Retail Park

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Great Service from the sales to the…
Great Service from the sales to the delivery

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Excellent in store service and advice…
Excellent in store service and advice from Martin in Kettering. Kept up to date on delivery schedule and the guys were first class, delivering & take away of old mattress. 😊

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Huge price differences
Huge price differences on their "best sellers" price. We bought a mattress from Bensons in Kettering and the lady who served us was vey nice and helpful. Our gripe is, about a month ago they had a so called promotion. Our mattress, we were told, is one of their best sellers. This promotion at one point offered 25% off everything. Our mattress was £100 dearer in this promotion, but we still paid £200 more when we bought. I understand companies have sales and promotions but we feel, if this is one of their best sellers, it should have been more realistically priced in the first place. Of course there are promotion codes, which do our heads in, and none of them were any good at the time. My advice, don't buy from them unless they have a sale or promotion ! We are not talking about a few pounds are we. Contacted Bensons and his reply did not cover any of my concerns, surprise surprise !!!

Reply from Bensons For Beds - Kettering Belgrave Retail Park
Top notch delivery service
The mattress arrived on time and the 2 gentleman who delivered the mattress were very friendly and helpful.

Reply from Bensons For Beds - Kettering Belgrave Retail Park
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