I was unsure of what I needed exactly, but that was quickly resolved with help from Jay, the SM, who calmly spoke through everything after I explained roughly what I was looking for. He helped me thro... See more
Company replied
Location
Switch locationBelgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
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The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... See more
Company replied
The sales was excellent and knew the beds and mattress perfectly.Excellent quality with the bed, delivered on time and assembled perfectly.
Company replied
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... See more
Company replied
Company details
About Bensons For Beds - Kettering Belgrave Retail Park
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, United Kingdom
4.8
Excellent
118 reviews
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The sales was excellent and knew the…
The sales was excellent and knew the beds and mattress perfectly.Excellent quality with the bed, delivered on time and assembled perfectly.
September 28, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our sales team and that you're satisfied with the quality of your bed. Timely delivery and perfect assembly are our priorities. We appreciate your support and hope you enjoy your new bed!
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your wonderful review! We're thrilled to hear that your delivery was timely and that our team was helpful. It's great to know you love the product. We appreciate your support and look forward to serving you again!
Excellent service from Kettering store
Excellent service from store in Kettering especially from Pippa who was so incredibly helpful and kind
September 28, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your wonderful feedback! We are thrilled to hear that Pippa provided you with excellent service. Our team strives to create a positive experience for all our customers. We look forward to welcoming you back to our Kettering store soon!
New purchase.
I was unsure of what I needed exactly, but that was quickly resolved with help from Jay, the SM, who calmly spoke through everything after I explained roughly what I was looking for. He helped me through what was best for me and explained everything perfectly. He was calm, patient, answered all my questions with no hesitation. Outstanding service and very much recommend everyone to go there to purchase new beds. 10/10.
September 20, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your wonderful review! We're thrilled to hear that Jay provided you with such outstanding service. Our team is dedicated to helping customers find exactly what they need, and it's great to know we succeeded with you. We appreciate your recommendation and look forward to serving you again!
Excellent service right from entering…
Excellent service right from entering the showroom to the bed being delivered and assembled in situ.
September 15, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service from start to finish. Our team works hard to ensure a smooth experience, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!
Highly recommended
Great customer service from sales to delivery at a competitive price
September 14, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear you experienced great customer service from sales to delivery and found our pricing competitive. Thank you for your wonderful feedback!
Team Bensons
My new mattress
My mattress was delivered early and I wasn’t required to do anything myself. The men were polite, courteous and helpful. Couldn’t ask for better
August 23, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear your mattress was delivered early and that our delivery team was polite, courteous, and helpful. It's wonderful that you had such a positive experience!
Team Bensons
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're glad we could provide a comfortable browsing experience for you. We appreciate your positive feedback!
Team Bensons
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your wonderful feedback! We are so pleased to hear that you found our team professional and very helpful. We truly appreciate your kind words.
Team Bensons
Great service and very happy customers
The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the Bensons 40 night guarantee and we were able to change/upgrade to wonderfully comfortable mattresses (Sealy Orwell).
Delivery was great and we were kept informed between order and delivery. The delivery team unwrapped and removed all packaging.
August 9, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that our team was incredibly helpful in resolving the firmness issue with your original mattresses. It's wonderful that you were able to upgrade to the wonderfully comfortable Sealy Orwell mattresses. We're also glad to hear that the delivery process was great and that our team unwrapped and removed all packaging.
Team Bensons
Would Recommend
Good customer service in store, speedy delivery and very good customer service from delivery drivers. Very happy with the quality of the bed too
August 4, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear you had such good customer service in-store and from our delivery drivers. It's wonderful that your delivery was speedy, and you're very happy with the quality of your new bed!
Team Bensons
Good service
Very helpful salesman. Ordering straightforward. Bed base delivery was great. Andrew and Janis were super helpful and took great care with the delivery.
August 3, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about your positive experience with our helpful salesman and the straightforward ordering process. It's wonderful that our delivery team provided such great service and care.
Team Bensons
Excellent Service
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad back.
When my bed and mattress arrived the delivery and assembly was so quick and they took my old bed and mattress away too. They were polite, helpful and respectful. I would recommend Bensons for Beds.
First Class service from start to finish
July 26, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your fantastic review! We're delighted to hear that Jay's expert advice made choosing your new bed easy and stress-free. It's also great to know that the delivery team provided quick, polite, and efficient service, including removing your old bed and mattress. Thank you for your recommendation and for choosing Bensons. We hope you enjoy your new bed! 😊
Kettering
Staff very helpful particularly Pippa,who was the charming lady that guided us through the different types of bed.
July 17, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that our staff was very helpful, particularly the charming lady who guided you through the different types of beds. Thank you for your wonderful feedback!
Team Bensons
We went to your Kettering store
We went to your Kettering store, we got some very professional advice from the store manager. We went to get a coffee to discuss the advice and decided to go back and buy.
We are really pleased with the quality and the service we received.
July 10, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear you received very professional advice from our store manager at our Kettering store. It's wonderful that you're really pleased with the quality and the service you received!
Outstanding Customer Service
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation in recommending him and Bensons for Beds. An amazing experience which is hard to come by these days. Thanks so much.
July 5, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about your amazing experience with us! It's wonderful that our team member was knowledgeable, polite, and professional, and that you felt no pressure. We're glad you would recommend us!
Everything from choice to delivery was…
Everything from choice to delivery was spot on!
Thank You Bensons! For having great staff with great customer service from sales to delivery! Your guys are great!
July 6, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that your entire experience, from selection to delivery, was spot on! It's wonderful to know that our team provided great customer service.
Team Bensons
The delivery men were excellent
The delivery men were excellent, polite, efficient, gave 30 minutes notice, etc. The only downside was we ordered gliders not wheels and got wheels. It turned out we bought a bed that only comes with wheels, the staff didn't tell us that. The bed is very well made with a quality feel..lovely cloth used too..
June 28, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're glad to hear our delivery team provided excellent service. We apologize for the confusion regarding the gliders and wheels. We appreciate your feedback on the bed's quality and fabric.
Team Bensons
Good informative information given to…
Good informative information given to us in the store. Delivery arranged and completed on time. The lorry drivers carried the mattress several hundred metres to the house, and had a good and helpful attitude, thank you Terry and Eric.
June 19, 2026
Reply from Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about the informative service you received in-store and that your delivery was completed on time. It's wonderful that our delivery team provided such helpful service!
Team Bensons
Reply from Bensons For Beds - Kettering Belgrave Retail Park
Thank you for taking the time out to leave us a review.
Team Bensons.
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