Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... See more
Company replied
Unit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... See more
Company replied
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... See more
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... See more
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... See more
Company replied
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Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, United Kingdom
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Just a nice bloke who I was a no pressure salesman.

Reply from Bensons For Beds - Llanelli374
From going into my local store to the delivery of my Tempur mattress, I can not praise the staff of Bensons for Beds.
I was kept updated the whole time and delivery was quick and the delivery men were very efficient.

Reply from Bensons For Beds - Llanelli374
I visited the Llanelli store and John was absolutely fantastic, the service and expertise provided by him was outstanding. Five stars.

Reply from Bensons For Beds - Llanelli374
The gentleman that served us in the Llanelli store was very professional and lovely. Apologised for the delay in the bed being delivered but that was out of his control. Would recommend this store to friends and family.

Reply from Bensons For Beds - Llanelli374

Reply from Bensons For Beds - Llanelli374
Love your products and also the exceptional service by sales staff.

Reply from Bensons For Beds - Llanelli374
Excellent store and Manager was very helpful and knowledgeable

Reply from Bensons For Beds - Llanelli374
Quick easy purchase of Dulopilow - pillow had changed characteristics since previous purchase of product. Salesman explained difference - very helpful and cheerful

Reply from Bensons For Beds - Llanelli374
Llanelli branch assistant was very helpful and efficient. The texts regarding delivery are very helpful.

Reply from Bensons For Beds - Llanelli374
The salesman was good and actually listened to what we were after and did not try the sales banter which we hate..

Reply from Bensons For Beds - Llanelli374
Great service quick delivery, very helpful when I changed my order, was no trouble to them.

Reply from Bensons For Beds - Llanelli374
The salesman (Ian) helped and advised us throughout. He gave us information we needed to make our choice of which bed was right for us without us feeling under pressure. The finance was straightforward. Overall a satisfying experience.

Reply from Bensons For Beds - Llanelli374
Very helpful staff, knowledgeable about products, no pressure for a sale

Reply from Bensons For Beds - Llanelli374
John was friendly and greeted us as soon as we looked at some beds. We had a brand in mind and he explained the difference and then gave guidance as to best ways to check the beds and best ways to see if they met our needs. He then gave us our space to decide and discuss our needs. He then gave additional support for prices for bed heads and bases. Really helpful and informative and made it an informed choice for us

Reply from Bensons For Beds - Llanelli374
The shop in Trostre, Llanelli is to be given credit for an excellent service especially from Cameron who has been more than helpful from the very start. However, Benson for Beds’ after service has, to date, been appalling. We have spent well over £3000 for a new bed, that was cracked on one side when it was delivered. We are now expected to wait over a month for a replacement and to dismantle the original one before collection.

Reply from Bensons For Beds - Llanelli374

Reply from Bensons For Beds - Llanelli374
Was not pressurised to buy.discussed what mattress we wanted

Reply from Bensons For Beds - Llanelli374
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the virtues and qualities of each bed and made our purchase a pleasant experience. John went way and beyond his remit he not only sold us a new bed explained all details, such as delivery times etc.but he also sold us the policies and values of Benson for Beds. We will certainly recommend your company to everyone. We now cannot wait for our new bed to be delivered. Diolch yn fair.

Reply from Bensons For Beds - Llanelli374
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