The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... See more
Company replied
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Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... See more
Company replied
Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... See more
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Attended B4B in Northwich and was helped by Sherol. Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this wa... See more
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Company details
About Bensons For Beds - Northwich600
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, United Kingdom
- 1606352657
4.6
Excellent
317 reviews
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Great customer service
Very patient and lovely lady provided great customer service. We are very happy with our purchase. We’ll definitely be back.
October 15, 2023
Very pleasant experience
As always extremely helpful, very friendly and make the experience easy and pleasant. No pressure sales tactics and took the time to get the best of what I wanted and needed.
October 11, 2023
Fantastic service and no pressure to…
Fantastic service and no pressure to buy. Great advice from the member of staff.
October 9, 2023
The team at Benson's was very helpful…
The team at Benson's was very helpful and patient. The delivery was less than a week and I am very happy with my purchase.
October 1, 2023
Good experience.
Visited Bensons in Northwich.
Assisted by Harry who was very helpful, knowledgeable and efficient.
Would recommend.
September 27, 2023
The Royle buy a matters
We were advised well by the store manager, and the purchase went smoothly.
My only comment and all stores are doing these days is the trying to sell insurance. For me insurance should be an included price.
You could of course sell insurance instead of offering 10% off a hypothetical price.
September 17, 2023
May use AI-assist with repliesRead more
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Thank you for your polite attention…
Thank you for your polite attention allowing us to try before we buy. Great selection to choose from.
September 3, 2023
Reply from Bensons For Beds - Northwich600
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Fantastic Customer Service from Sarah
Fantastic Customer Service from Sarah, made to feel really welcome and nothing was too much trouble!
August 29, 2023
Reply from Bensons For Beds - Northwich600
This is brilliant, hank you for your lovely review. -Team Bensons
The shop assistant was helpful and friendly.
The shop assistant was extremely helpful and efficient, knew her products well and was able to help my partner choose a new mattress suitable to meet his health needs.
August 25, 2023
Reply from Bensons For Beds - Northwich600
Thank you so much for your great review! -Team Bensons
Highly recommended!
Highly recommended!
Showroom looked professional and products displayed to very high standard.
Sale person was very professional, friendly, patient and knowledgeable.
We found exactly what we needed with great help and advice.
August 26, 2023
Reply from Bensons For Beds - Northwich600
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Excellent experience
Assistant (sorry I don’t know her name) extremely helpful and friendly. Made choosing my mattress easy.
August 26, 2023
Reply from Bensons For Beds - Northwich600
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff who gave me space and time ro make decisions
August 22, 2023
Reply from Bensons For Beds - Northwich600
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Thank you
The guy who helped us in the shop was very helpful, very friendly and very efficient
August 13, 2023
Reply from Bensons For Beds - Northwich600
Hello Paul.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Life made easier
The sakes assistant was so very helpful. We knew which bed we wanted but no idea of what mattress. He was so helpful in assisting us in the choice of mattress. It made our lives much easier.
August 14, 2023
Reply from Bensons For Beds - Northwich600
Hello Janet.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Reply from Bensons For Beds - Northwich600
Hello Mr Marr.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
We had a great experience at Bensons.
We had a great experience at Bensons for Beds in Northwich. Francesca was really helpful with out us feeling we were being pressured. She explained all the bed and mattress options and importantly how we could make sure the bed would fit our property. this allowed us to make an informed decision on our next bed. The follow up emails have also been very informative to help us understand how to look after our bed and have the best experience.
August 12, 2023
Reply from Bensons For Beds - Northwich600
This is fantastic to hear Paul. Thank you for taking the time to leave us a review. -Team Bensons
Very friendly and helpful.
Very friendly and helpful.
So easy to decide and order while in the store, and the extremely helpful staff made it a much quicker process.
August 6, 2023
Reply from Bensons For Beds - Northwich600
Hello Rachel
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Very helpful…
Store assistants very helpful and explained products very well. Also explained the offers.
August 3, 2023
Reply from Bensons For Beds - Northwich600
Hello Mrs Lloyd.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Absolutely amazing experience
Absolutely amazing experience, we had great advice and recommendations with no pressure to buy, lovely person and you can’t beat actual going into a shop and trying out the mattress and getting the one that suits you! I know we probably would have gone for a different firmness until we tried them.
August 3, 2023
Reply from Bensons For Beds - Northwich600
Hello Paul
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
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