Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more
Location
Switch locationUnit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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See what reviewers are saying
Very smooth trouble free experience from the sales person at the Rayleigh Weir Branch to the delivery a month later. Assembling of the Bed and Tallboy was very straight forward - no missing parts the... See more
Company replied
The young man who served us was excellent. He asked us what we were Looking for . And then patiently showed us the availability. We then choose out purchase arranged delivery paid the bill . And af... See more
Company replied
Great instore experience. The chap who dealt with me, Hamza, was really professional and seemed to go the extra mile. I was tested for mattress tension and shown at least 5 mattresses and different be... See more
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Company details
About Bensons For Beds - Rayleigh543
Written by the company
Contact info
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom
- 1268776376
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Kayleigh from the Rayleigh branch was…
Kayleigh from the Rayleigh branch was very helpful with our purchase experience.
Fantastic service
Vicky who served us was really helpful and accommodating, fantastic service from start to finish
Customer service was exceptional
Great product at great price
Great product at great price. Excellent customer service, from purchase through to communications and delivery. Would recommend and use again. Thank you.
Very helpful could not get a better…
Very helpful could not get a better person to help me. All my questions I asked she helped. All so I learned a lot about a bed mattress.
polite and informative shopping day
as soon as we went into the store in rayleigh we were greeted by a member of staff who asked if she could help in any way when i asked about the mattress on show she ran through about the different types and prices at no time did we feel under obligation to buy there and then but thanks to helen who was very helpful we purchased a mattress.
New bed
Hellen was very helpful & went through all the options to what we could get for our new bed
Purchased a mattress and two pillows
Purchased a mattress, mattress protector and 2x pillows.
The pillows were so uncomfortable we tried to return the next day, to then be told they cannot be returned. This was not advised at time of purchase, nor was there any signage in store to this effect. Pillow’s were £158!!
Will never use Benson for Beds again!!
The sales lady Helen was so friendly…
The sales lady Helen was so friendly and helpful, such a great asset to the team at Rayleigh
Helen greeted my wife and I and asked…Helpful Helen
Helen greeted my wife and I and asked how she could help us.
We explained what we were looking for and she explained in great detail what our options were.
She is a credit to your store
Kayleigh very helpful and knowledgeable
I previously purchased a mattress from…
I previously purchased a mattress from the Rayleigh Store and went back to purchase pillows, as before the staff were very helpful, polite, friendly and not at all "pushy".
Bad Quality and over priced
The selling to me of the mattress was easy and enthusiastic however I’ve had my mattress 8 months and followed all operating advice and the mattress is now soft and not fit for purpose ! This has cost £1200 plus and purposely want a firm mattress! Now the mattress is soft and does not perform by isolating you with your partner when they move in the bed ! This was not the case when brand new ! This has developed in the past couple of months! Like I say I bought what I believed to be a high end mattress that would be supportive and firm and have ended up with backache ! I would never buy from Bensons For Beds!
Helen was extremely helpful
We were greeted by a warm friendly lady who ask Helen to assist us and she proved to be extreme helpful and knowledgeable.
Choosing a new mattress
Very helpful lady who knew a lot about the mattresses to help guide me. Given plenty of time to lay on them which helped me to choose (hopefully) the right one for me. Also good to know I can try for 40 days and return if not suitable.
May use AI-assist with repliesRead more
James at Rayleigh weir branch is very…
James at Rayleigh weir branch is very knowledgeable and extremely helpful - a credit to your company 😊

Reply from Bensons For Beds - Rayleigh543
Sales person was very knowledgeable and…
Sales person was very knowledgeable and helped us make the right choice for our needs. Thank you

Reply from Bensons For Beds - Rayleigh543
Friendly and helpful staff
The young lady who served us was very knowledgeable, helpful and friendly

Reply from Bensons For Beds - Rayleigh543
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