Sales people were very helpful when choosing our wardrobe. The fitting service was very efficient. Very pleased with end result. Thankyou.
Company replied
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See what reviewers are saying
Bought a new double bed for my daughter at the Redditch branch at the weekend. Julia gave us great advice and was really helpful. She encouraged trying out the mattresses and explained clearly the op... See more
Company replied
Excellent in-store experience. Having come directly from visiting Dreams, where we were stalked around the store by a pushy salesperson, the experience at Bensons (Redditch store) was great. Re... See more
Good range of products in a well lit showroom. Customer service average at best considering the price point and lack of ownership of the product supply chain. Delivery was cancelled the night befo... See more
Company details
About Bensons For Beds - Redditch576
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Ringway Retail Park, B98 8DU, Redditch, Worcestershire, United Kingdom
- 1527585537
4.8
Excellent
62 reviews
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Sales people were very helpful when…
Sales people were very helpful when choosing our wardrobe. The fitting service was very efficient. Very pleased with end result. Thankyou.
March 21, 2026
Reply from Bensons For Beds - Redditch576
Thank you! We’re so glad our team could help you choose the right wardrobe, and it’s wonderful to hear the fitting service was efficient. Delighted you’re pleased with the end result — thank you for your lovely feedback,
Megan at Customer Care 💤
New Double bed
Bought a new double bed for my daughter at the Redditch branch at the weekend. Julia gave us great advice and was really helpful. She encouraged trying out the mattresses and explained clearly the options for different bases, headboards and drawer arrangements. We haven't received the bed yet, but I would definitely recommend this store for a good customer experience when choosing a bed.
January 27, 2026
Reply from Bensons For Beds - Redditch576
We're happy to hear that you had a great experience at our Redditch branch. We appreciate your positive feedback regarding the advice and help you received while choosing a bed for your daughter. Thank you!
Great product great sales person Julia…
Great product great sales person Julia and 2 great delivery drivers and quick efficient put up
October 4, 2025
Reply from Bensons For Beds - Redditch576
We appreciate your positive feedback! We're happy to hear that you were impressed with our product, salesperson, delivery drivers, and efficient setup.
Take care,
Megan at Customer Care
Absolutely fantastic from start to…
Absolutely fantastic from start to finish , the drivers especially went above and beyond and want to say a big thank you to them and would like them to see this A⭐️
October 5, 2025
Reply from Bensons For Beds - Redditch576
Thank you for your fantastic feedback! We're thrilled to hear our drivers went above and beyond. We'll be sure to pass on your kind words and ⭐️ to them! Take care,
Megan at Customer Care
A pleasure to shop at Bensons For Beds
Ben welcomed us into the store with a cheerful, polite greeting. He gave very helpful advice but was not pushy. Overall, we had a very pleasant & relaxed experience & not rushed in to making our final choice.
September 29, 2025
Reply from Bensons For Beds - Redditch576
We're happy to hear that you had a pleasant and relaxed experience in our store. It's great to know that our advice was helpful without feeling pressured. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Very happy customer 😁😁
Excellent service, friendly helpful staff not too over bearing,shame redditch branch bring closed and not relocating!!
May 18, 2023
Reply from Bensons For Beds - Redditch576
Thank you for taking the time to leave us a review. -Team Bensons
Although the store we visited was…
Although the store we visited was closing down due to relocation we were looked after very well by Andrew
May 9, 2023
Reply from Bensons For Beds - Redditch576
Thank you so much for your review! We appreciate you taking the time to leave some positive feedback about the service in store. I will feed this back to ensure Andrew gets the recognition he deserves. Courtney 😁❤
Great service at the ordering point
Great service at the ordering point. Bed not delivered yet so can’t comment on that although we do have a delivery date. Gill in the Redditch store was fantastic.
May 1, 2023
Gillian who served us was so helpful…
Gillian who served us was so helpful and attentive to our needs.
We called her back to change our order and nothing was too much trouble for her.
April 26, 2023
Knowledgeable and helpful around when…
Knowledgeable and helpful around when we needed but not pushy.
April 22, 2023
Thank you
Was given the courteously of being left alone to explore options and when required we were given comprehensive advice by your staff to help us come to a decision
April 15, 2023
Great service
April 11, 2023
Friendly staff good selection of beds…
Friendly staff good selection of beds and mattresses and friendly and helpful delivery service
March 20, 2023
Good selection of mattresses and no…
Good selection of mattresses and no pressure selling.
Staff were friendly, courteous and knowledgeable.
Great experience throughout the visit and sale’s process.
Would recommend the store and staff aswell as the products available
April 5, 2023
Customer Service very good both in…
Customer Service very good both in store and from the delivery guys
April 2, 2023
I needed help
I needed help, the young lady, talked me through my options, explaining the differences between the mattresses. Very happy with service and the 2 mattresses I ordered.
March 31, 2023
Great staff
Staff were friendly and helpful without being overbearing. Gave good advice but left my wife and myself the time we needed.
March 26, 2023
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