Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... See more
Company replied
Location
Switch locationUnit 3 Hough Retail Park, Lichfield Road, ST17 4LU Stafford, Stafforshire, GB
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See what reviewers are saying
We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... See more
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... See more
Wasn’t quite sure what we wanted for my brother who has dementia problems and unable to purchase himself. However. We were approached by a lady called Linda, who was most informative and obviously... See more
Company replied
Company details
About Bensons For Beds - Stafford Superstore243
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, United Kingdom
- 1785220884
4.8
Excellent
228 reviews
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Great service once again
The staff at Bensons for beds Stafford are always friendly and efficient. We went to look at an ottoman bed and went away to decide (big purchase) then we received a call letting us know about the Easter deal, went in that day and bought the bed. It wasn't a pushy call just helpful. We purchased our last mattress from here too
April 4, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you for your lovely feedback. We’re pleased to hear that the Stafford team were friendly, efficient, and supportive throughout your decision‑making, and that the follow‑up call was helpful without any pressure. We truly appreciate your returning custom and hope you enjoy your new ottoman bed.
Thank you for your positive review – Lauryn at Customer Care 💜
Thank you
Excellent advice; Jack was very patient and not intrusive, just supportive and helpful
April 4, 2026
Reply from Bensons For Beds - Stafford Superstore243
Hi Ms Mcgarrigle, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Excellent service and advice
March 30, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you! 😊 We’re delighted to hear you received excellent service and advice. Your feedback is greatly appreciated,
Megan | Customer Care Specialist ⭐
Reply from Bensons For Beds - Stafford Superstore243
Thank you! Lovely to hear our team were friendly, helpful, and never pushy — we really appreciate your feedback,
Megan at Customer Care
Excellent purchase and service
From start to finish everyone was really helpful. Very pleased with the wardrobes we purchased.
The staff in the showroom were very welcoming. The delivery drivers were prompt and on time with the delivery and notified us when they would be arriving.
Ric who built the wardrobes did an amazing job and was very polite.
March 26, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you so much! We’re delighted to hear your experience was smooth from start to finish. Great to know the showroom team, delivery drivers, and Ric all made such a positive impression — and that you’re loving your new wardrobes!
We hope to welcome you back soon!
Megan at Customer Care
The service we received at the Stafford…
The service we received at the Stafford Branch
March 24, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you for your kind words Dave! We’re so pleased to hear you had a great experience at our Stafford branch. The team will be delighted to know they made a positive impression!
Sleep well,
Megan at Customer Care💜
Helpful staff
Staff were very helpful without doing a hard sell, and delivery was swift and the drivers cleaned up afterwards
March 22, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you for giving us 5 stars Linda! We’re so glad our team were helpful without any hard sell. Great to hear delivery was swift and the drivers left everything clean and tidy. We really appreciate your feedback,
Megan at Customer Care💜
The mattresses was delivered on time
The mattresses was delivered on time, as agreed the staff were very helpful and the mattresses were both placed in the bedrooms for us and the old one taken out of the house as well.
March 11, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you for your lovely feedback Robert! We’re so glad to hear your mattresses were delivered right on time and that our delivery team were helpful throughout. It’s great to know everything was placed in the correct rooms and your old mattress was taken away without any hassle. We really appreciate you sharing your experience,
Megan at Customer Care
Reply from Bensons For Beds - Stafford Superstore243
Thank you! 😊 So glad to hear you found the team friendly and helpful.
See you next time! Megan at Customer Care 😊
The bed base was delivered on time
The bed base was delivered on time, was put together efficiently and without mess, the delivery men were friendly and the bed is e extremely comfortable
March 12, 2026
Reply from Bensons For Beds - Stafford Superstore243
Fantastic to hear! 😊 Your bed base arriving on time, being assembled efficiently with no mess, plus friendly delivery staff — that’s exactly the service we aim for. And even better that the bed is extremely comfortable too,
Megan at Customer Care
Knowledgeable and friendly staff,well…
Knowledgeable and friendly staff,well informed on the various types of mattresses which enabled us to choose the mattress we wanted.
March 5, 2026
Reply from Bensons For Beds - Stafford Superstore243
Mrs Margaret Downes,
We appreciate your feedback! It's great to know our knowledgeable and friendly staff helped you choose the perfect mattress with their expertise.
Team Bensons
The whole experience from the guys in…
The whole experience from the guys in the shop when ordering, to the delivery!
Rang before hand to say they were coming with in the hour, took the parcel upstairs and were very courteous and proffessional !
March 5, 2026
Unprompted review
Reply from Bensons For Beds - Stafford Superstore243
lisa,
We appreciate your feedback! It's great to know you had a positive experience from ordering in the shop to the delivery. We're so glad the delivery team were courteous and professional.
Team Bensons
Excellent service from Jack
Just been to Benson Beds in Stafford, Hough Retail Park. Excellent service from Jack. He spent lots of time telling us about all the bed frames and mattresses. Order in the morning once I've checked the measurements. I couldn't have asked for better service.
March 5, 2026
Unprompted review
Reply from Bensons For Beds - Stafford Superstore243
Thank you so much for your wonderful review! We’re delighted to hear you received excellent service at our Stafford store and that Jack took the time to go through all the bed frames and mattresses with you. We’re so pleased he made the experience so helpful, and we really appreciate your kind words.
Megan at Customer Care
Reply from Bensons For Beds - Stafford Superstore243
Really appreciate your feedback Robert! Delighted the team were friendly and supportive without any pressure.
Thanks again for your support—it means a lot!
Megan at Customer Care
Product Information and Quality
Good explanation on the product by sales person. I recommend to buy from Bensons.
December 16, 2025
Reply from Bensons For Beds - Stafford Superstore243
We're happy to hear that the salesperson provided a good explanation of the product. Thank you for your recommendation to buy from us!
Stewart - Team Bensons
This is the third mattress I am buying…
This is the third mattress I am buying from them and they are the best in customer service and quality.
February 18, 2026
Unprompted review
Reply from Bensons For Beds - Stafford Superstore243
We're happy to know that you're pleased with our customer service and the quality of our mattresses. We appreciate your continued business and positive feedback!
Reply from Bensons For Beds - Stafford Superstore243
We appreciate your positive feedback!
The delivery men messaged me before…
The delivery men messaged me before arrival, very polite, asked where I wanted the mattress, took upstairs, explained what to do with the mattress,
Bensons for beds were very good from the store, ordering and delivering, I had no problems changing the date of the delivery
February 2, 2026
Reply from Bensons For Beds - Stafford Superstore243
We're so glad the delivery went smoothly! It's great to hear the team was polite and helpful, and that you could easily change your delivery date. Thanks for the positive feedback about your experience with us.
Good advice and no pressure to buy
Good advice and no pressure to buy. Happy with January sale price so bought bed base, mattress and headboard. Delivered on time.
January 25, 2026
Reply from Bensons For Beds - Stafford Superstore243
Thank you so much Mr Wright for letting us know about your experience, we love hearing good news.
We recently bought a mattress from…
We recently bought a mattress from Bensons, Linda the assistant was extremely helpful. She encouraged us to try the different mattresses, explaining clearly the benefits of the different ones. We were not rushed and found making the choice quite easy in the end.
January 19, 2026
Reply from Bensons For Beds - Stafford Superstore243
Hi Linda S., we are so pleased you are happy with your product and the experience you have received. Thank You Linda
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