Delivery was excellent. Pattern is lovely and really pleased with how it looks. Only issue is how delicate the vinyl is. This is identified as suitable for kitchens but concerned it won't be durable... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a sample of patterned vinyl. The ordering process was very efficient and it was great to be able to obtain a free sample to be able to look at in our room. Sadly as it was a patterned sample... See more
Company replied
Website was easy to navigate and I was able to order samples of vinyl sheet flooring which arrived promptly and are a good size so it's easy to see how the design would look in my rooms. Pricing seeme... See more
Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... See more
Company replied
Company details
Written by the company
Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.
Contact info
Units 3-4 Pennine Industrial Estate, Gorsey Brow, SK1 3DX, Stockport, United Kingdom
- 0161 480 1296
- www.best4flooring.co.uk
4.3
Excellent
395 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product very well packaged and came on the day that i wanted thank's.Will use again
March 20, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Jim
Thank you for taking time to leave a 5 star review
We are thrilled to hear how much you like the flooring and how good the service was. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you again for any future projects
Kindest Regards
Best4Flooring
Reply from Best4Flooring Ltd
Good Afternoon
Thank you for your kind words and 5 star review
We are delighted to hear how much you like the samples. We work hard to provide large quality samples to help you choose your perfect flooring. Our friendly customer service team are always willing to help If you have any question relating to the samples or flooring.
Kindest Regards
Best4Flooring
Vinyl Flooring
Purchased Bardolino vinyl flooring in sale, great price, fast delivery. Very pleased would definately use this company again.
February 20, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Linda
Thank you for taking time to leave a 5 star review
We are thrilled to hear how much you like the flooring and how good the service was. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you again for any future projects
Kindest Regards
Best4Flooring
Onto our 3rd order!
Ordered a couple of times now. Delivery has been on time & straight forward. The products have been good quality & would definitely order from again!
March 6, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Emma
Thank you for your continued support and 5 Star review
We are thrilled to hear how much you like the flooring and how straight forward everything was. We aim to provide an excellent service from start to end your opinion is really important to us.
We hope you enjoy your flooring and cant wait to welcome you back again
Kindest Regards
Best4Flooring
Very good price
Very good price, quick delivery using standard delivery service. Product was excellent, good quality.
February 20, 2025
Unprompted review
Reply from Best4Flooring Ltd
Good Afternoon
Thank you for taking time to provide a review your comments are important to us.
We are delighted to hear how much you liked the flooring and service. We work hard to provide an excellent customer service from start to end. We hope you enjoy your flooring and to welcome you again for any future flooring needs.
Kindest Regards
Best4Flooring
Great value
Better than expected,looks great,good communication, delivered on time, very happy 😊
February 8, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Linda
Thank you for taking time to leave a 5 star review your feedback is very important to us.
We are delighted to hear how much you like your flooring and how good our service was . We work hard to provide an excellent service and your comments mean a lot to us. We hope you continue to enjoy your flooring for years to come and to welcome you back for any future flooring needs.
Kindest Regards
Best4Flooring
Floor great, delivery awful
Great flooring but delivery date was a little slow and driver didn't meet delivery slots and got no update.
January 30, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi David
Thank you for taking time to provide a review
We are delighted to hear that you like the flooring but disappointed that there was an issue with your delivery.
Our sales team have looked into your delivery further and can see that the order was delivered on the day requested. Deliveries can take place any time between 8.00am and 7.00pm on the day of delivery. The tracking details should provide an ETA for the delivery, however driver ETAs can change due to elements outside of their control such as adverse weather conditions, a crash on the motorway, etc can delay a delivery.
We hope you enjoy your flooring and our sales team are always happy to help if there is anything we can assist you with .
Kindest Regards
Best4Flooring
Never answered phone!
I loved the sample they sent. It was package witj a letter too.
I have questions about the product, so I rang the numbers on the letter and rang....and rang! I never got an answer, so I didn't order from them and went to on line flooring instead. Shame.
January 31, 2025
Unprompted review
Reply from Best4Flooring Ltd
Thank you for taking time to provide a review
We are sorry to hear that you couldn't get through. We have checked our phone system and we are showing a 100% call response rate. Please can you advise what day, time and option was selected on the system and we can investigate this further.
Unfortunately If your were holding it is likely we were speaking to other customers. To avoid being on hold during peak times you can also contact us by emailing our sales team who are always happy to help with any enquiries.
Kindest Regards
Best4Flooring
Lovely flooring at a great price
Lovely flooring at a great price, delivered promptly. Customer service extremely helpful too. Thank you.
January 28, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Gillian
Thank you so much for your kind words and 5 star review.
We strive to provide the best service from start to finish. Our customer service team are delighted to hear your comments. They work hard to ensure you receive an excellent service and will always try to assist you with any or your needs.
We hope that you continue to enjoy the flooring for years to come and hope to welcome you back again in for any future flooring needs
Kindest Regards
Best4Flooring
Good product and very quick delivery
Good product and very quick delivery
would use again.
January 24, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Brian
Thank you for taking time to provide a review
We are delighted to see that you rated our services 5 star. We work hard to provide quality vinyl and an excellent service. We are so pleased to hear that you would use us again for your future flooring needs and look forward to welcoming you back again.
Kindest Regards
Best4Flooring
Lino
Product was true to picture illustrated on website. Delivered really quickly by very pleasant delivery driver. Will definitely use this company again
January 22, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Estelle
Thank you for taking time to provide a review your feedback is very important to us.
We are delighted to hear how happy you are with the flooring, also you kind words regarding the delivery driver. We work hard to provide an excellent service and these types of reviews makes our day.
We are thrilled to hear that you would use us again in the future and wish you the best of luck with any continuing projects.
Kindest Regards
Best4Flooring
Excellent choice this is the 3rd floor…
Excellent choice this is the 3rd floor we have now purchased as part of a complete house renovation. Excellent service floors look amazing and great value for money
December 16, 2024
Unprompted review
Reply from Best4Flooring Ltd
Hi Helen
Thank you for taking time to provide such a great review.
We are delighted to hear that you rated our services excellent and continue to use our services for your flooring needs. We're proud of our team's commitment to providing excellent customer service and flooring.
We hope that you continue to enjoy your flooring for years to come and wish you all the best with your renovation
Kind Regards
Best4Flooring
Great quality and price
The flooring arrived promptly, I'm very pleased with the quality. And it was a great price.
January 23, 2025
Unprompted review
Reply from Best4Flooring Ltd
Hi Gill
Thank you for your kind words and 5 star review
We are delighted to hear that you had such a great experience with us and our delivery partners. We strive to provide an excellent service from start to finish and are very grateful for your feedback.
We hope that you enjoy the flooring and look forward to welcoming you back for any future flooring needs.
Kind Regards
Best4Flooring
Great products..good prices & quick…
Great products..good prices & quick delivery
January 16, 2025
Unprompted review
Reply from Best4Flooring Ltd
Thank you for your 5 star review, we are thrilled to hear your positive feedback. We strive to provide the best quality vinyl and customer experience
We hope you continue to enjoy the flooring for many years to come and look forward to welcoming you back for any future flooring needs.
Kind Regards
Best4Flooring
Vinyl sheet Flooring looks ok but one…
Vinyl sheet Flooring looks ok but one of the adhesive bottle I ordered with the flooring didn't work. Had to rush to local store to get new adhesive.
January 17, 2025
Unprompted review
Reply from Best4Flooring Ltd
Thank you for taking time to provide a review
We are sorry to hear there was a problem with your order. Our customer service and sales lines are always happy to help if there is a problem when the order is received
Following your review I can see that our sales team has reached out to you to resolve the issue.
Kind Regards
Best4Flooring
Delivery quicker than I thought and…
Delivery quicker than I thought and great quality vinyl. This is my 2nd order from them as I like to change my vinyl every couple years. Will be ordering again soon for my kitchen floor
January 8, 2025
Unprompted review
Reply from Best4Flooring Ltd
Thank you so much for taking time to leave a review.
We are delighted to hear that you have continued to use our services for your flooring needs. We work hard to provide an excellent service.
We look forward to to welcoming you back again for your kitchen flooring and wish you all the best with your continued projects.
Kind Regards
Best4Flooring
A decent product
Its early days but it seems to be a decent product at a good price.
The delivery was according to the notice given.
January 3, 2025
Unprompted review
Reply from Best4Flooring Ltd
Thank you so much for taking time to providing feedback.
We try hard to provide quality vinyl at affordable prices and a top notch service.
I hope everything continues to meet your expectations and that you think of us again in the future for any of your flooring needs.
Kind Regards
Best4Flooring
They handled my decision to return the…
They handled my decision to return the initial purchase without any issues, and when I unintentionally ordered a larger vinyl floor than I had intended, they exchanged it for the correct size without asking, even though I was at fault. In addition, the quality is excellent and reasonably priced. Best4flooring has my highest recommendation, and I will most certainly be making another purchase from them. They made the effort to make sure I got everything I needed, and I appreciate that.
December 25, 2024
Unprompted review
Reply from Best4Flooring Ltd
Hi Gary
Thank you so much for providing such an excellent review.
We strive to provide an excellent service and try our best to work with you whatever the issue may be. We are delighted to hear that you would highly recommend us and look forward to assisting you again in the future.
Kind Regards
Best4Flooring
Vinyl flooring was ripped when we…
Vinyl flooring was ripped when we opened it,lucky we could get away with not using that part,and then 2 days after it ripped again, it's really soft, and the colour is starting to fade and has been coming off on my baby's clothes
November 20, 2024
Unprompted review
Reply from Best4Flooring Ltd
We are sorry to hear that there has been a problem with your order. We take all complaints very seriously and our sales line are always happy to help you with any issues that you have.
The offices are currently closed over the Christmas period however someone from our sales office has reached out to you so we can register your complaint and start an investigation when the offices reopen in the New Year
Wishing you all the best over the festive period & look forward to speaking with you in the New Year
Best4Flooring
Happy Customer
A service above and beyond. Purchasing a small end of roll piece of vinyl cushion flooring for our boot room renovation and at an amazing price we didn’t expect immediate delivery due to living in deepest darkest Wales. Even Storm Darragh didn’t stop them, delivering within 3 days 🌟🌟🌟🌟🌟 Best4Flooring. Will definitely recommend
December 6, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.