Bestcameras Reviews 

278
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Placed order, confirmation email then confirmation of despatch (by next day delivery.) Waited in all morning the following day, nowt. Phoned them, item not despatched. Hmmm. My suggestion is to phone... See more

Rated 4 out of 5 stars

The video camera that we bought was the one we wanted and everything came through smoothly. However, there was one guy at the sales/customer services who was quite rude, actually, and I didn't feel... See more

Rated 4 out of 5 stars

I ordered NEX 5 D and got an email saying that they donot have in stock and waiting delivery from Sony. It took 2 weeks to receive the camera. Customer service is good and they update the delivery yes... See more

Rated 2 out of 5 stars

Ordered the extras with the camera I bought, but the wrong battery was sent, girl on phone was rude and unhelpful. They sent a new battery but arrived too late as daughter had left the country for a y... See more

Company details

  1. Photo Shop

Information provided by various external sources

All the top brands at discount prices with added value bundles and free extended guarantees. Digital still and video cameras from Canon, Casio, Fuji, JVC, Nikon, Panasonic, Pentax, Sony. We are a Sony Alpha Centre of Excellence plus main agents for all brands purchased from the officail UK importers. We also stock Epson printers, Sigma Lenses general accessories for most digital cameras. Binoculars, memory cards and much more. Expert service and advice either instore or via telephone or email. Free delivery an all major items of hardware.


Contact info

3.2

Average

TrustScore 3 out of 5

278 reviews

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No recent history of asking for reviews

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3.2

All reviews

(278)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Service

They were the cheapest I could find the item I was after (Fuji HS10) and after having read several bad reviews of other online retailers, I was glad to see so many positive ones for BestCameras. The only negative ones I'd seen were related to out of stocks, so I emailed them and they emailed straight back with confirmation the camera was in stock. I placed my order and got the confirmation immediately. Less than 1 hour later I had an email stating it had been despatched (NB I was using their free delivery service, not 'next day'). Only half an hour later I had confirmation of a delivery date from the couriers DPD. At this point, I must give special mention to DPD. On the day, I received an email stating the hour slot it would be delivered in and true to their word, they were there 20 minutes into that hour. Alas, I was unavailable at the time, but I then received a second email saying they'd attempted delivery with a link to their site where I could organise the redelivery all online. This done, it was delivered the next day and I couldn't be happier with the product and service I recieved!

February 7, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent website

Having read a few negative reviews about this company on reviewcentre.com I was a little concerned about purchasing from them. The reviews tended to focus on products not being in stock. When I ordered my Sony NEX-5 I received a prompt email telling me that the colour I had ordered was out of stock and would not be in for a couple of months, but that if I went for the black instead of silver it would be in within the next couple of days. I opted for the different colour choice and the camera was sent out the very day it arrived in their depot.

First class service, very quick delivery and best of all, cheap prices

February 1, 2011
Unprompted review
Rated 5 out of 5 stars

Faultless service

Easy ordering via the Bestcamera website, product in stock, next day delivery with a '1 hour' delivery window via text message, cheaper than anywhere else, good communication and finally an excellent product. Top high street stores should take a leaf out of bestcameras book! My faith in internet shopping is restored, thankyou.

February 1, 2011
Unprompted review
Rated 5 out of 5 stars

Top Notch

Clear site, easy ordering, fully informed and acknowledged at all stages.
Camera arrived very fast at time I was told in perfect condition.
No hesitation in using again.
Oh! a really good deal too! Thanks Bestcameras.

January 29, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant!

An excellent company. Really fast delivery and very well packaged. Text messages advised of delivery date and time with an option to change the date if required.The prices are very competitive, some companies are charging double the price I paid! I will definitely be recommending to family and friends.

January 19, 2011
Unprompted review
Rated 5 out of 5 stars

Faultless!

Ordered on Monday but informed by both email and phone that the item was out of stock but due in Wednesday. I was offered an alternative but elected to wait for delivery. The item arrived in stock and was despatched on Wednesday. It arrived, within the stated 1 hour time slot, the next day.
This is faultless service. I haven't used this company before, but with standards like these, I will certainly buy from them again.

January 17, 2011
Unprompted review
Rated 5 out of 5 stars

amazing

I ordered a camera on a Tuesday night and I had received it Thursday at 2.17pm. The email stated the parcel would be with me between 14.21 and 15.21 so I can't complain it was a few minutes early!! This was despite the fact that I live in a very rural area and carriers generally have trouble finding me. I received emails all through the transaction so it was comforting to know how the transaction was progressing. I will definitely deal with Best Cameras again and have no hesitation in recommending their excellent service.

January 16, 2011
Unprompted review
Rated 5 out of 5 stars

first class service

After camera ordered they kept me informed every step of the way and it was delivered on day promised. Excellent.

January 13, 2011
Unprompted review
Rated 5 out of 5 stars

excellent service

very good price for the camera i purchased, and was the best deal i could find.
After placing my order which included free delivery i received an e-mail to say my order would be delivered next day, then i recieved an sms with number to track my order which was a great help so i knew what time i was getting delivery.
Excellent service and would definetely use bestcameras again.

January 12, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and price

I haven't used this company before but I will certainly use them in future.
Excellent communications, great prices which can't be beaten and first class delivery.
I would certainly recommend this company to anyone, especially if they wanted a good deal.

January 11, 2011
Unprompted review
Rated 5 out of 5 stars

Great price, service and a very good delivery company

The title says it all.

Excellent price and simple to order. Not much else i can say.
I will use bestcameras.co.uk again.

I had no issues with the delivery and i was pleasantly surprised by the excellent delivery service. The company used email and text messages to keep me informed of the delivery and the driver rang me to confirm i was in.
I couldnt fault them for anything.

January 11, 2011
Unprompted review
Rated 5 out of 5 stars

Good value and great service

Second camera i've bought from these guys. Very competitive prices, free case and 3 warranty thrown in. Great communication with regards to order status. Camera arrived when promised, no hesitation in recommending to others

January 9, 2011
Unprompted review
Rated 5 out of 5 stars

Great prices matched with excellent service

Although out of stock at first my purchase arrived within 5 days of ordering and within the one hour delivery slot previously notified. Their price was lower than competitors and there was the added bonus of a free extended guarantee and case. Overall a very good buying experience and I would therefore have no hesitation in using this company again or recommending to friends.

January 8, 2011
Unprompted review
Rated 5 out of 5 stars

Great product, great price, great service, great company!

Their price for this camera could not be beaten and the on-line ordering system was easy and well constructed. From initial order to home delivery was 22 hours and I was informed as to a date and time of delivery by the courier! Fantastic service and I would recommend this company to anybody!!

January 7, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

The price of the camera was extremely competitive, I was always kept informed as to progress of delivery by shop and courier and the goods arrived on time. Well done all.

January 6, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great price and very good service open and honest about delivery. Even said if I could get the camera else where then they would cancel the order.
Was e-mailed and received a text telling me when delivery would happen.

Very helpful on the phone.

January 5, 2011
Unprompted review
Rated 4 out of 5 stars

good service for an item in short supply

Ordered a Nikon D7000 on 24th Nov, email recieved to say awaiting stock from Nikon but that no payment would be taken until stock arrived. Emailed 3 times to check on progress and got a same day reply with an update. Finally got email on 29th Dec to say stock expected and then email to say payment taken on the 31st Dec. Email to say delivery would be on the 4th Jan, it duly arrived as promised. My only slight gripe is that I had to chase them for updates otherwise excellent price and delivery. Will use again

January 4, 2011
Unprompted review
Rated 5 out of 5 stars

very good service and very fast delivery!

I am very happy with this company and this product - I ordered it on the tuesday and recieved by the friday, even living in north east scotland! The camera is better than expected and I willl be buying from this website again!
Best deal on the internet - Could not be happier!

December 31, 2010
Unprompted review

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