HORRIBLE JOB ON WINDOWS
Most businesses stand behind their work and products they install. I wanted to share this bc I don't want this to happen to more people than it already has. I purchased windows from Best Door and Window in Huntsville Ohio. They actually service several places in Ohio. The windows are supposedly one of their best rated for wind. At 18 mph + west winds, the wind coming through these windows is horrendous. Home Guard Innovations Double Hung vinyl windows. Alan Ocheltree promised my husband and I these windows will not give us any problems. They have been here multiple times. They have been unable to determine why wind is coming in. They also contacted the manufacturer. Nothing has been resolved. Below is the END of Alan's (Best Door) email to me a few days ago. In the meantime the wind is still a serious problem with west winds. Just wanted to make those in windy areas, aware of this. I posted this in Belle center, Kenton Ohio and Logan County Ohio also. This company has several people stating the same thing I am. Buyer beware unfortunately. Several in these groups have had similar issues. Attorney General and BBB informed.
"Our involvement with this matter has concluded and I won’t be responding to any further communications." Per Alan Ocheltree.
My husband and I are almost 70 years old and this is how we were treated. Please be careful if you decide to do business with them.