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Nooit meer zonder dierenvoeding? Kies voor de beste prijs en kwaliteit bij Best Petfoods. Honden- en kattenvoeding met méér echt vlees en vis!
Considering that I had a subscription, and the store knows when and how much food I order. They decided to send me notices after debiting the feed from my bank account that the feed was out of stock. In their opinion, my cat can eat other food while they wait for delivery. Also, there is no information on when the delivery will be, so they just canceled my order.
Unfortunately, so many payment issues, recurring shipping issues, errors reaching customer service from their online forms. It's a mess on the user experience side and no longer have trust they are doing what they need to do.
I placed my order on Friday and it's been 7 days and I still haven't received any update except for the order confirmation. Where is my order? My kitten literally ran out of food... for those who have a cat, you know kitten needs transition to avoid upsetting their stomach. This is really upsetting. 7 days without any shipping info!
I tried to call with the number on you website but the number doesn't work! I sent an email and still got no response. What kind of business do you run?
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