Best Price Photo Reviews 13

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

13 reviews

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Rated 1 out of 5 stars

Bait and switch

I placed an order with bestpricephoto.com for the Canon Rebel t31 (body only) three days ago. Today they called to make sure I understood it did not come with a battery or any accessories and to ask if I would like to order them as well. When I told them I understood that but did not want to increase my order, they then told me it was a Japanese model and came with a Japanese manuel. For just $150 more I could upgrade to a USA model. I said I wasn’t interested in that and would take the Japanese model. I was then asked, “So you speak Japanese? All the symbols on the camera are in Japanese." I cancelled my order. I reviewed the website and there was absolutely no indication that what I ordered was a Japanese model. On a side note, I ordered from them a year ago with no problems. However, after my most recent experience they will never again get my business or recommendations.

December 5, 2013
Unprompted review
Rated 1 out of 5 stars

Avoid the company if at all possible

0) all the decent reviews are a result of incentives offered to customers... if they want the product shipped
1) not ship your order until "they confirm your address via a phone call" which means it could be days until u speak with them.
2) They will up-sell you ( main reason for call) by lying about battery/lens or something else of that nature (lies are easily caught if you do any research on the product)
3) Easy to get hold off when they want to up-sell but you will be put on hold for 45 mins or more if you like to get status on your order
4) they will not email you a tracking number or provide any update on your product.. even weeks after order was placed.

October 1, 2013
Unprompted review
Rated 5 out of 5 stars

Best Prices

theyre called best price photo for a reason. They kill all the competition. It's nice to see companies that don't greedily mark up their prices. Hard to find these days... :)

March 3, 2012
Unprompted review
Rated 5 out of 5 stars

Great Website!!

I ordered my Sony A55 off of BPP and it was the lowest price out there. They called me to confirm my address before the order was sent out and suggested items that would go handy with my new Sony. The staff was helpful and my camera came damage free. I would recommend this website to anyone who is looking for cameras at a great price.Job well done BPP!! A+

January 20, 2012
Unprompted review
Rated 5 out of 5 stars

Best customer service......

I love the cost.... And their customer experience is very good.... The cost my order was very huge... So they sent an email to verify if I am the one who actually ordered..... Excellent.. The item reached on time and no fault.... I would buy my next cam with this site and recommended to my friend....

December 21, 2011
Unprompted review
Rated 5 out of 5 stars

Great service - great price

The price was very good, and the delivery time was as indicated. In conversation with customer service I was treated well and my questions were answered. I would recommend this company to anyone purchasing photo equipment.

December 13, 2011
Unprompted review
Rated 5 out of 5 stars

Good service; good prices

I have no complaints about this company. The product arrived when they said it would; it was a bit less expensive than the next reliable company I could find on the Internet, and the shipping was free. I will definitely shop again here.

December 12, 2011
Unprompted review
Rated 5 out of 5 stars

Awesome Company

BestPricePhoto.com was the best company I bought a camera from. They were very friendly and very helpful. Camera was shipped out immediately.

December 10, 2011
Unprompted review
Rated 5 out of 5 stars

Mark MN/USA

Best online deal for Sony SLT-A35K SLR digital camera. Very user friendly web site with a good customer support staff available long hours to help answer any questions. Lots of free extras and upgrades for this deal too. Very satisfied with an expirenced and courteous sales staff. Best Price Photo is in my favorites.

December 9, 2011
Unprompted review
Rated 5 out of 5 stars

Great Prices & Excellent Service

I am extremely satisfied with my experience with BestPricePhoto.com. Their price on the Canon EOS 7D Digital Camera is the best I can find, and they also gave me free upgrade to express shipping because I purchased few accessories and a personal phone call is usually unheard of these days. I would definitely shop here again as well as spread the word about them

August 9, 2011
Unprompted review

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