Bestsoccerstore Reviews 230

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are very satisfied with the product quality, often noting that the jerseys feel authentic and look great in person, especially considering the affordable prices. Many people appreciate the value for money, with some even receiving free items with their orders, and highlight the impressive service, quality, and available options. Reviewers frequently recommend the company for its high-quality jerseys and good prices, with some becoming repeat customers. However, some customers experienced significant delays in delivery, with orders taking over a month or not arriving at all, and reported issues with tracking numbers not working. A few other people also felt that the sizing was inconsistent, particularly for US customers, as jerseys often ran much smaller than expected, even when ordering larger sizes. There were also mentions of unexpected charges and concerns about the product descriptions.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the great... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast delivery and... See more

Order

Consumers express mixed feelings regarding their ordering experiences, with many reporting satisfaction with... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the jerseys and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the products affordable and of good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everyone who reads the reviews- please do not fall for those positive reviews. If you look at the responders you know that it is not genuine. Most of those accounts are with just one review. Anyway... See more

Company replied

Rated 4 out of 5 stars

I bought a barça jersey and ordered it at august 20th and it came in the mail on september 13th so nearly a month in transit but amazing jersey everything "feels" authentic. I would size up or even tw... See more

Company replied

Rated 4 out of 5 stars

I used to order football jerseys 3 times and were always delivered after a month. But now I ordered 3 jerseys on May 2 and it is already 1 month and a half further but it is still not delivered...... See more

Company replied

Rated 4 out of 5 stars

I ordered the Liverpool and Real Madrid and received 1 free. My son is 13 with a wider upper body. Usually he is an adult small so I ordered adult Medium. 2 of them were tight at the chest and one fit... See more

Company replied


Company details

  1. Soccer Field

Written by the company

Since our establishment in 2017, we have proudly served over 100,000 customers with custom soccer jerseys, earning countless praises and positive feedback. At Best Soccer Store, we are dedicated to providing top-quality and affordable soccer jerseys, allowing fans worldwide to wear their favorite players' jerseys with pride. With a reliable and stable supply chain, we offer the latest jersey designs and Retro Soccer Jerseys, covering popular clubs and national teams worldwide . Our well-equipped warehouse enables us to offer special customizations like names and numbers, ensuring swift delivery to your doorstep. By purchasing the newest football Shirt, you position yourself at the forefront of football fashion.


Contact info

3.9

Great

TrustScore 4 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Will be purchasing from here again.

Had a great experience. Ordered two kits and a custom Jersey for a friend’s birthday. Quality is amazing way better than some other places i’ve ordered from. Might suggest ordering one size larger than you would normally purchase if you don't like a snug fit. Shipping took a little bit but it needed to clear customs. I will definitely order from them again.

September 15, 2023
Unprompted review
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Reply from Bestsoccerstore

Thank you so much for the 5-star review and for trusting us with your friend’s custom jersey—we’re thrilled the quality delivered! Great call on sizing for a relaxed fit, and sorry about the extra time while it cleared customs. As a thank-you, we’d love to set up a coupon for your next order—just send us a quick DM and we’ll add it to your account.

Rated 1 out of 5 stars

It’s been 7 weeks and it still hasn’t…

It’s been 7 weeks and it still hasn’t come DO NOT BUY!!

October 6, 2023
Unprompted review
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Reply from Bestsoccerstore

We’re sincerely sorry for the 7-week wait and the frustration this has caused. This is not the level of service we accept, and we will prioritize fixing it immediately. Please send us a private message with your order number and the email used at checkout so we can locate your order and provide a concrete resolution without delay.

Rated 1 out of 5 stars

Ordered a jersey about 6 weeks ago

Ordered a jersey about 6 weeks ago. I feel like I got scammed!!! I did email about the jersey and they said it was a customs issue.🤷‍♂️

August 22, 2023
Unprompted review
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Reply from Bestsoccerstore

We’re truly sorry for the six-week wait and for leaving you feeling scammed—this is not the experience we accept. We will prioritize your case to clarify the shipment status and provide a concrete resolution without delay. Please send us a private message with your order number and the email used at checkout so we can take care of this immediately.

Rated 1 out of 5 stars

It has been more than a month since I…

It has been more than a month since I ordered a few kits and the orders still say in transit for 30 days, i do not reccomend.

September 22, 2023
Unprompted review
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Reply from Bestsoccerstore

We’re truly sorry for the month-long delay and for your kits showing “in transit” for 30 days—this isn’t the service level we accept. We take your experience seriously and will prioritize resolving this right away. Please send us a private message with your order number(s) and the email used at checkout so we can locate your shipments and provide a concrete update or solution immediately.

Rated 1 out of 5 stars

I ordered jersey man united 2007/8

I ordered jersey man united 2007/8 47,99 euro and i still didn’t get order for 2 months aready. GUYS STAY AWAY FOR THIS SITE ITS A SCAM

July 16, 2023
Unprompted review
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Reply from Bestsoccerstore

We’re sincerely sorry for the two-month delay on your Man United 2007/08 jersey and the frustration this has caused. This is not the standard we accept, and we will prioritize resolving your case immediately. Please send us a private message with your order number and the email used at checkout so we can locate your order and provide a concrete solution right away.

Rated 3 out of 5 stars

Very cooperative and will help if you…

Very cooperative and will help if you text them and my package hasn't came but very cooperative.

September 6, 2023
Unprompted review
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Reply from Bestsoccerstore

Thanks so much for the kind words about our team—we’re glad the support has been helpful. We’re sorry your package hasn’t arrived yet; please DM us your order number and we’ll check the shipment and update you right away. As a thank-you for your patience, we can also set aside a small coupon for your next order—just mention this review in your message.

Rated 5 out of 5 stars

ABSOLUTELY WORTH IT!!

BestSoccerStore has this name for a reason! As a customer I’ve purchased 3 jerseys from them, and they have all arrived with no issues. For these prices they are literally unbeatable and aren’t any different than regular jerseys. The material is great, and it’s perfectly washable with no problem. Although, always order one size above your regular size for jerseys. For delivery it can take time but it will arrive just track it with the one provided. If your worried just pay the small fee to guarantee delivery.

July 28, 2023
Unprompted review
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Reply from Bestsoccerstore

Thank you so much for the 5‑star review and for trusting us with three jerseys! We’re thrilled the material and washability work great for you, and we appreciate your sizing and tracking tips—thanks as well for your patience when shipping takes a little longer. Send us a DM and we’ll set up a thank‑you coupon for your next order and help you pick the ideal fit.

Rated 3 out of 5 stars

FIT & QUALITY

The italy-jersey arrived quickly, it is made very well in aesthetic love and the details are very beautiful, equal to the original. The only flaw is that the player version is too tight and the fit isn't that great, it's too tight on the sides

June 26, 2023
Unprompted review
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Reply from Bestsoccerstore

Dear Valued Customer,

We hope this message finds you well. We wanted to express our gratitude for your recent review of our products on our platform, BestSoccerStore. We are thrilled to hear that you found the quality of our football jerseys to be exceptional. Your feedback fuels our commitment to delivering top-notch products.

Regarding your comment about the fit being a bit snug, we truly appreciate your honesty. We offer two versions of our jerseys to cater to different preferences. We're pleased that you enjoyed the overall quality, and we have a suggestion that might enhance your experience even further – considering ordering a size up for a more comfortable fit. This should provide the perfect balance of great quality and optimal comfort.

We genuinely value your input, and we're here to ensure your satisfaction. If you decide to make another purchase, please keep in mind the sizing suggestion. If you have any questions or need assistance, don't hesitate to contact us.

Thank you again for your support and valuable feedback. We look forward to serving you again soon!

Best regards,

Rated 1 out of 5 stars

Ordered A Jersey and Scammed With No Product

I placed an order for a jersey with a few customizations and I received an email saying that it was delivered. THE SAME DAY! This was an obvious lie and no one at customer service will respond to my messages. Looking like a scam operation. STAY AWAY!

August 14, 2023
Unprompted review
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Reply from Bestsoccerstore

Dear Valued Customer,

We hope this email finds you well. We would like to address a recent review on our platform that expressed concerns about potential fraudulent activities on our website, BestSoccerStore.

We want to assure you that we take your feedback seriously and strive to provide a trustworthy shopping experience for all our customers. We are proud to share that we have successfully delivered your order on the scheduled date, with a robust logistics system in place to ensure the smooth transit of your items.

We take immense pride in the quality of our products and the efficiency of our delivery process. However, we understand that shipments from China may require a reasonable amount of time to reach their destination. Your understanding in this matter is greatly appreciated, as we work hard to minimize delivery times while ensuring the best quality.

Your satisfaction is of utmost importance to us, and we value your trust in us as your choice for soccer apparel. If you have any further questions or concerns, please feel free to reach out to our customer support team. We're here to assist you every step of the way.

Thank you for being a part of the BestSoccerStore community.

Best regards,

Rated 1 out of 5 stars

Hello i ordered a package over 2 months…

Hello i ordered a package over 2 months ago and I still have yet to receive it. If I need to pick it up please give me the location but if there is no way I can receive this package I just would like my money back. Thank you.

June 1, 2023
Unprompted review
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Reply from Bestsoccerstore

Dear,

We apologize for the inconvenience caused by the receves package. We deeply value your business and are committed to resolving this issue promptly.

In order to assist you further, could you please provide us with the payment account name associated with your order? This will help us verify the transaction and expedite the resolution process.

Rest assured, we are dedicated to ensuring a positive shopping experience for you. Your satisfaction is our priority.

Kindly share the payment account name at your earliest convenience, and we'll take immediate action to address the situation.

Thank you for your understanding and cooperation.

Best regards,

Rated 1 out of 5 stars

hello i ordered a jersey on july…

hello i ordered a jersey on july 30,today is august 12 and its still not here...please answer.

August 12, 2023
Unprompted review
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Reply from Bestsoccerstore

Dear Customer,

We hope this email finds you well. We appreciate your recent purchase from BestSoccerStore and your feedback on the platform. We are pleased to inform you that your order was successfully delivered on August 18th, as per our records.

We take pride in maintaining a robust logistics system and ensuring the highest product quality standards. We're delighted to hear that both aspects met your expectations. However, we kindly request your understanding regarding the transit time for orders shipped from China. The international shipping process involves certain procedures that may extend the delivery timeline.

Your satisfaction is important to us, and we are continuously working to improve our services. We value your patience and support in this matter.

Should you have any further questions or require assistance, please feel free to reach out. Thank you for choosing BestSoccerStore for your football jersey needs.

Best regards,

Logistics tracking information:
2023-08-02 04:10:23 We have received electronical information about the package.
2023-08-17 16:56:19 Package has been consigned at DEPO - Rudná, K Vypichu 468.
2023-08-18 06:51:04 Package has arrived at depot Nitra, Vinárska 14.
2023-08-18 12:40:54 Package is ready for pick-up at pick-up point Z-BOX Komárno, Petöfiho 7 (Coop Jednota).
2023-08-18 15:54:08 Package has been delivered.

Rated 1 out of 5 stars

I order 24/05/23 two jersey thats was…

I order 24/05/23 two jersey thats was present 🎁 for birthdays today is 1/07/23 still no delivered i think that website are scammers im not order here nothing more dont lose ur money

July 2, 2023
Unprompted review
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Reply from Bestsoccerstore

Hello Dawid,

We sincerely apologize for the delay in receiving your birthday gift due to the logistics issue.

Regarding your order, here's what we know:
You placed the order on May 25th, and we swiftly packaged and dispatched it on the 28th.
Tracking Number: 3H0001683408
You can track it here: https://t.17track.net/en#nums=3H0001683408

The package was sent through the Fastway (IE) channel, and we have been closely monitoring your order. Upon discovering that the package went missing due to logistics provider issues, we promptly contacted you and arranged for a replacement to be sent. The new package's tracking number is A11000004517.
You can track it here: https://t.17track.net/en#nums=A11000004517

According to the tracking information, the package was marked as delivered on July 17th. Kindly confirm if you have indeed received your package.

Given the circumstances of your order, we would like to offer you a $10 discount coupon for your next purchase. We look forward to serving you with your upcoming order.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Rated 5 out of 5 stars

Awesome quality!

Awesome quality!

May 9, 2023
Unprompted review
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Reply from Bestsoccerstore

Thank you, our store is more than ten years old, and it will be liked by many old customers. The website is also engaged in activities, and now the shipping fee is free. I hope you will have a happy shopping next time, thank you

Rated 1 out of 5 stars

On 27 april i ordered a jersey of real…

On 27 april i ordered a jersey of real Madrid and i waited and it haven't arrived. When i tried to login to my account it said it was wrong,but everything was fine

April 27, 2023
Unprompted review
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Reply from Bestsoccerstore

Hello Doroteya Georgieva,

We sincerely apologize for the delay you experienced.

Regarding your order, here is the situation as we understand it:
You placed the order on April 26th, and we promptly packaged and shipped it.
Tracking number: CO392166727DE
Tracking link: https://t.17track.net/en#nums=CO392166727DE

We have been monitoring the progress of your package throughout, and it was smoothly delivered on May 16th. Please confirm if you have received your package.

Considering that the package was sent from China, the typical delivery time is around 10-25 days. Thank you for your patience.

Given the circumstances of your order, we are pleased to offer you a $10 discount coupon for your next purchase. We look forward to your new order.

Best regards,

Rated 5 out of 5 stars

Great Product and Customer Service

I ordered 3 jerseys and they all are very nice and a great quality for the money ! Customer service also was fantastic in helping me track the package and responsive . Cannot beat the value !

March 29, 2023
Unprompted review
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Reply from Bestsoccerstore


Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. As our website is hosting another exciting promotion, we invite you to explore our latest deals and enjoy more great products. Your continued support means the world to us!

Rated 5 out of 5 stars

Great experience

I was very worried about my package as it was my first time ordering from this store. They were very patient with me and reassured me numerous times that my package is safe. My package areived and it was very well packed and looks very good! I am so happy!

February 28, 2023
Unprompted review
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Reply from Bestsoccerstore

Thank you for your evaluation, let us do better, let you experience happiness, hope you have a happy next purchase

Rated 1 out of 5 stars

I will never buy anything again...

I ordered a gift for my younger brother. The service was pleasant right from the start, so I didn't mind the long shipping time so much. But the jersey is damaged , the name is misspelled and the logo is chipped on the shorts. When I contacted the service they told me to buy another one...

November 27, 2022
Unprompted review
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Reply from Bestsoccerstore

Hello friend, Sorry, there is a little delay in logistics because the logistics provider's warehouse is full. Please rest assured that the principle we have always adhered to is to properly handle after-sales problems for customers, please contact our after-sales service bestsoccerstore2017@gmail.com, we will send you a new package for free, and you will be satisfied.

Rated 5 out of 5 stars

Fantastic football jerseys

Fantastic football jerseys. Prices are great and quality is awesome. The service is excellent and I am sure that I will order again. All recommendations!

February 22, 2023
Unprompted review
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Reply from Bestsoccerstore

Thank you for your evaluation, let us do better, let you experience happiness, hope you have a happy next purchase

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very timely delivery, and great products. Will definitely be using them again!

December 7, 2022
Unprompted review
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Reply from Bestsoccerstore

Thank you for your positive feedback! We're thrilled you're satisfied with your purchase. As a token of our appreciation, we're pleased to offer you complimentary shipping on your next order. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Jersey

Good price of a jersey and good quality

February 8, 2023
Bestsoccerstore logo

Reply from Bestsoccerstore


Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. As our website is hosting another exciting promotion, we invite you to explore our latest deals and enjoy more great products. Your continued support means the world to us!

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