Bestsoccerstore Reviews 230

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are very satisfied with the product quality, often noting that the jerseys feel authentic and look great in person, especially considering the affordable prices. Many people appreciate the value for money, with some even receiving free items with their orders, and highlight the impressive service, quality, and available options. Reviewers frequently recommend the company for its high-quality jerseys and good prices, with some becoming repeat customers. However, some customers experienced significant delays in delivery, with orders taking over a month or not arriving at all, and reported issues with tracking numbers not working. A few other people also felt that the sizing was inconsistent, particularly for US customers, as jerseys often ran much smaller than expected, even when ordering larger sizes. There were also mentions of unexpected charges and concerns about the product descriptions.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the great... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast delivery and... See more

Order

Consumers express mixed feelings regarding their ordering experiences, with many reporting satisfaction with... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the jerseys and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the products affordable and of good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everyone who reads the reviews- please do not fall for those positive reviews. If you look at the responders you know that it is not genuine. Most of those accounts are with just one review. Anyway... See more

Company replied

Rated 4 out of 5 stars

I bought a barça jersey and ordered it at august 20th and it came in the mail on september 13th so nearly a month in transit but amazing jersey everything "feels" authentic. I would size up or even tw... See more

Company replied

Rated 4 out of 5 stars

I used to order football jerseys 3 times and were always delivered after a month. But now I ordered 3 jerseys on May 2 and it is already 1 month and a half further but it is still not delivered...... See more

Company replied

Rated 4 out of 5 stars

I ordered the Liverpool and Real Madrid and received 1 free. My son is 13 with a wider upper body. Usually he is an adult small so I ordered adult Medium. 2 of them were tight at the chest and one fit... See more

Company replied


Company details

  1. Soccer Field

Written by the company

Since our establishment in 2017, we have proudly served over 100,000 customers with custom soccer jerseys, earning countless praises and positive feedback. At Best Soccer Store, we are dedicated to providing top-quality and affordable soccer jerseys, allowing fans worldwide to wear their favorite players' jerseys with pride. With a reliable and stable supply chain, we offer the latest jersey designs and Retro Soccer Jerseys, covering popular clubs and national teams worldwide . Our well-equipped warehouse enables us to offer special customizations like names and numbers, ensuring swift delivery to your doorstep. By purchasing the newest football Shirt, you position yourself at the forefront of football fashion.


Contact info

3.9

Great

TrustScore 4 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I’m still waiting on my package and I…

I’m still waiting on my package and I ordered it may 21 and nothing still hasn’t came it still says on its way to ups

May 21, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear jony,

We sincerely apologize for the delay and any concern caused. Please share your order number here or contact our support team directly via our website. We’ll assign a dedicated agent immediately to track your shipment, resolve this, and provide updates. Thank you for your patience—we’ll fix this swiftly!

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 1 out of 5 stars

THIS IS AN SCAM PAGE AND SITE

THIS IS AN SCAM PAGE AND SITE . YOU WILL NOT RECEIVED ANY ORDER

May 11, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear WALTER D DUCRET,

We sincerely apologize for the delayed response due to a high volume of inquiries. Please share your order number here, or contact our online service, and we’ll help to solve your issue immediately. Rest assured, we’re a trusted platform serving customers worldwide, and we’ll resolve this promptly.

Thank you for your patience! Looking forward to your reply.

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

The tracking number provided doesn’t…

The tracking number provided doesn’t seem to be working. I’ve already reached out to contact@ bestsoccerstore.cc regarding the issue, but I haven’t received any response yet. I’m really hoping this isn’t a scam and that the issue can be resolved as soon as possible.

Order Number: 65AA181D1D0013DC

Update 05/30/25: Just received my uniform and I’m so happy with it! The quality is amazing. I was a little worried at first because of the shipping delay and the tracking number not working, but it was totally worth the wait!

May 4, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Larry Molineros,

We sincerely apologize for the delayed response due to a high volume of inquiries. Please share your order number here, and we’ll assign a dedicated support agent to investigate your shipment immediately. Rest assured, we’re a trusted platform serving customers worldwide, and we’ll resolve this promptly.

Thank you for your patience! Looking forward to your reply.

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

The jersey is of remarkable quality

The jersey is of remarkable quality, and is very reasonably priced. Shipping was slow by the fault of the logistics company.

May 22, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Lemmy Z,

Thank you for your kind words! We’re thrilled you love the jersey and price. We’re actively working with our logistics partners to improve delivery speed. Can’t wait to welcome you back soon!

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

Great quality

Great quality, they answer quickly when you need help. Very cheap.

May 19, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Daniel P,

Thank you! We’re thrilled you love the quality and our responsive support. Delighted to offer great value—hope to see you again soon!

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 1 out of 5 stars

The tracking number doesn’t work

The tracking number doesn’t work

May 5, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Paul García,

Thank you for reaching out, and we sincerely apologize for the inconvenience caused.

To resolve this promptly, could you kindly provide your order number or contact our customer support team directly via Live Chat or email at contact@bestsoccerstore.cc? Our team will immediately investigate your order status, verify the tracking details, and ensure a resolution is prioritized.

Please rest assured that we value your trust and will do everything possible to address this issue. Your order and satisfaction are our top priority.

Looking forward to your reply.

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 1 out of 5 stars

Tracking number does not work, never received email for confirmation

I ordered on May 5th, did not received an email to confirm my order, there is a tracking number but when I try to use it it does not work. At this point I am not sure if I will receive the order or if I just wasted 54$.

May 5, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear AG,

Thank you for reaching out, and we sincerely apologize for the inconvenience caused.

To resolve this promptly, could you kindly provide your order number or contact our customer support team directly via Live Chat or email at contact@bestsoccerstore.cc? Our team will immediately investigate your order status, verify the tracking details, and ensure a resolution is prioritized.

Please rest assured that we value your trust and will do everything possible to address this issue. Your order and satisfaction are our top priority.

Looking forward to your reply.

Best Regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

Amazing shop

This is not the first time I have ordered from this site and I am still amazed at how clearly they want their goods.

May 6, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Евген Сарницькый,

Thank you so much for your continued trust! We're absolutely thrilled to hear that our efforts to present our goods clearly have left such a positive impression on you. Ensuring every detail meets your expectations is at the heart of what we do, and your feedback reaffirms that our team's hard work is making a difference.

It's customers like you who inspire us to keep raising the bar. We can't wait to welcome you back again soon and continue delivering the quality and care you deserve.

Warm regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

Very good quality and came on time

Very good quality and came on time! Very good price with no complications

March 11, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear James Krahn,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you're satisfied with the quality of our products, the timely delivery, and our competitive pricing. Providing exceptional value and a hassle-free experience is our top priority, and your kind words motivate us to keep improving every day.

It's customers like you who make our work so rewarding! We look forward to serving you again soon and continuing to meet your expectations with the same level of excellence.

Warm regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

It was very good quality it even came…

It was very good quality it even came with tags and showed up on my porch after nine days when it said it could take fourteen days, so all in all very good.

April 28, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear torbjørn tisløv,

Thank you for your feedback! We're thrilled you loved our jerseys. Delighted it arrived earlier than expected—so glad you're happy! Hope to serve you again soon.

Warm regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

An amazing web if you want a soccer…

An amazing web if you want a soccer jersey.

April 27, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Samuel Alvarado,

Thank you for your feedback! We're thrilled you loved our jerseys. Hope to serve you again soon.

Warm regards,
Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

Great store!

Great store! The quality is perfect, and delivery is quite fast. I loved the customer service!

April 8, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you so much for the 5-star review—we’re thrilled the quality, fast delivery, and our customer service worked well for you. As a thank-you, we’d love to set up a coupon for your next order; just send us a quick DM and we’ll link it to your account. If you’re planning your next pick, we can also share some tailored suggestions based on what you liked.

Rated 1 out of 5 stars

Not possible to order anything

Not possible to order anything, website just going in circles during the payment - no error messages. Waste of time.

April 8, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Martin Kruse,

Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience you’ve had with our payment process. We understand how important it is to resolve this promptly.

To help us investigate, could you please share your Order ID or transaction details? This will allow us to trace the issue and ensure it’s resolved swiftly.

If you don’t have an Order ID, kindly contact our website customer service team directly and provide your account/email details. Rest assured, your case will be prioritized, and we’ll work to resolve this immediately.

Please note that your payment has likely not been processed, and you will not be charged. We truly regret the inconvenience and appreciate your patience as we fix this.

website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Thank you for understanding, and we hope to serve you better in the future.

Rated 5 out of 5 stars

I ordered two shirts and they came as I…

I ordered two shirts and they came as I imagined as a gift for my son. My son was very happy. I recommend them and they are of good quality.

March 25, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear David Braga,

Thank you so much for your lovely review! We’re thrilled to hear that the shirts arrived in time and made your son happy—it’s what we strive for!

Your recommendation means the world to us, and we’re delighted you loved the quality. Wishing you and your son all the best, and we hope to be part of your future celebrations!

Best Soccer Store
website: https://www.bestsoccerstore.cc/
Email: contact@bestsoccerstore.cc

Rated 5 out of 5 stars

We absolutely love this online store!

We absolutely love this online store!! For fast shipping pay for the FedEx or DHL. Always worth the wait!

February 9, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you very much for your sharing. We are glad you like our jerseys.

Rated 4 out of 5 stars

Was kinda skeptical at first but saw…

Was kinda skeptical at first but saw they had a contact on whatsapp for anything if anything goes wrong. They were very kind and help me whenever I had a question about my product. I would for sure buy from this place again. The quality was amazing for such a cheap price. I got my package yesterday and the wait was worth it. I am very happy with my items. Although my tracksuit sweater is a bit too big on me but other than that Its amazing!!!

February 4, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Hello galaxyv, thank you very much for your sharing.

Rated 1 out of 5 stars

No refund for aa return company answer is just playing game they had the information since December I called them again a week ago still no answer from Reina I even called store in Georgia

I ordered some shoes for my grandson on December 9, 2024. I paid $81.96 for them.
The shoes were too small . They were returned immediately via FEdEX and received back by the store on 12/19. After several attempts to contact them with no answer , I placed a claim with my credit card company that the shoes were paid returned brand new and no refund. The store said that they sent the shoes!!! and my credit card cancelled the claim.
Im still waiting for the refund of $81.96. I sent several emails to Reina Giron Ramos who is in charge of the return and 2 months later no news and no return.
I would not recommend this company.
Its the only one i had problem with with not getting a refund for an order, even tho they advertise full credit.

February 1, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Hello Jeanne, thank you for reaching out to us. We truly appreciate your feedback and the time you’ve taken to share your experience. However, we would like to kindly point out that our website specializes in selling jerseys and does not offer shoes as part of our product range.

It’s possible that there may have been a mix-up or confusion with another retailer. If there’s anything we can assist you with regarding our jersey products or any other inquiries, please don’t hesitate to let us know. We’re here to help!

website: https://www.bestsoccerstore.cc/
Whatsapp: +852 53452561
Email: contact@bestsoccerstore.cc

Thank you for understanding, and we hope to serve you better in the future.

Rated 5 out of 5 stars

Perfect gear

Perfect gear. Size is correct. Love it.

Delivered to Ireland in 2 weeks.

Thanks!

January 6, 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Hello Cian Griffin, thank you very much for your sharing.

Rated 1 out of 5 stars

Total waste of time

Total waste of time. I’ve been looking the away top of Man Utd in 4xl all season. Then I noticed this website BestSoccerStore. If ever a shop title is misleading then this is it. I paid for and ordered my top happy at last to get my away top. Happy until it arrived, on trying it on I found that although the top said 4xl it measured roughly the same as a 2xl. On contacting customer service, there ensued a long back and forth email chain of excuses then I had to send photos of me trying it on. All for them to try and sell me some other top as long as I paid them more money. I could write on for a long time on how unhelpful there customer service is but, that won’t help you or my mental health. Save yourself the heartache and trouble as well as the money, pass this site as you would a pile of dung, because they’re both a pile of crap.

December 29, 2024
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Hello, Ian Harbinson,
Thank you very much for your purchase in Best Soccer Store. About your issue, we will have a special customer service staff for you to check the follow-up, so that your issue can not solved as soon as possible. Please send your order number to our website customer service staff, we will deal with it the first time.

website: https://www.bestsoccerstore.cc/
Whatsapp: +852 53452561
Email: contact@bestsoccerstore.cc

Please feel free to contact us and we will help you with your order package at any time. Thank you so much!

Rated 5 out of 5 stars

Customer service

I ordered 2 jerseys and 2 youth kits on December 6th only to realize that I ordered a shirt my son was already getting as a gift. I reached out to customer service with a request to change the jersey with a customization. They were responsive and extremely helpful in a timely manner throughout the whole process. They didn’t make any promises but said they would try to get my order here in time for Christmas. The order was delivered Christmas Eve!!! The quality is great and my kids loved their new Jerseys.

December 24, 2024
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Hello Kristin Murphy, thank you very much for your sharing.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look