Best Wig Outlet Reviews 

196
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered TWO wigs- I received ONE empty wig box. When I called them they claimed that the weighed each box and directly called me a liar. Also claimed that they'd emailed me about the missing w... See more

Rated 1 out of 5 stars

Terrible customer service. When asked about shipping to an European country the dry reply was 'there's nothing we can do'. At least an explanation could be given. This sounded like whoever answere... See more

Rated 5 out of 5 stars

I had ordered a wig which when it arrived was too large and voluminous for my face and looked really fake but since it was on sale I thought the sale was final. Gave a review as requested and a very... See more

Company replied

Rated 5 out of 5 stars

I loved doing business with Best Wig Outlet. Their products are first-rate, their website makes it fast and easy to search for and find what you're looking for, and the ordering process is quick and u... See more

Company details

Written by the company

Find the best wigs at Best Wig Outlet. You'll find great prices on everything from wigs and hairpieces, to beauty accessories. Click to shop.


Contact info

2.2

Poor

TrustScore 2 out of 5

196 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(196)

11 reviews in the last 12 months

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Rated 4 out of 5 stars

Great wig but there's processing delays

It took longer than I expected for my order to ship (as warned on the website) but once it shipped, I got it within days. I'm really happy with the wig though, so it was worth the wait.

October 8, 2022
Unprompted review
Rated 1 out of 5 stars

Not the company for me

I will only order from wigoutlet from now on and not Bestwigoutlet. As you know buying wigs online is hit or miss. With wigoutlet you received you order within a couple days and if it doesnt suit you the return process is simple they provide a return label and you are charged shipping both ways which is fair however with best wig outlet shipping is much longer and you are charged shipping both ways ok thats fair but the restocking fee is Crazy high and and you have to provide your own label. Much harder to return and and much more expensive if your wig doesnt work for you. Charging crazy high restocking fees just cost you future business in my opinion.

September 22, 2022
Unprompted review
Rated 1 out of 5 stars

Be careful

Be careful, there is a reason their stuffs are cheaper than other's. I got a smelly topper, and in wrong length. Customer service is very bad.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect Topper

This is the first topper I have purchased that was ready to wear. No thinning, trimming or glossing down. You offered the best price I found online and I received it quickly. Thank you

May 27, 2022
Unprompted review
Rated 4 out of 5 stars

Overall

Overall, BWO has provided a great quality wig and have had quick ship times every time. The four stars vs five is just due to price compared to others I’ve purchased from

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

I received my wig in a timely manner

I received my wig in a timely manner. I am very happy with my wig. I have gotten lots of compliments about the way it looks on me. I was very happy with the way the wig was packaged and mailed to me. It got here in perfect condition.

March 18, 2022
Unprompted review

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