Best Wig Outlet Reviews 

196
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered TWO wigs- I received ONE empty wig box. When I called them they claimed that the weighed each box and directly called me a liar. Also claimed that they'd emailed me about the missing w... See more

Rated 1 out of 5 stars

Terrible customer service. When asked about shipping to an European country the dry reply was 'there's nothing we can do'. At least an explanation could be given. This sounded like whoever answere... See more

Rated 5 out of 5 stars

I had ordered a wig which when it arrived was too large and voluminous for my face and looked really fake but since it was on sale I thought the sale was final. Gave a review as requested and a very... See more

Company replied

Rated 5 out of 5 stars

I loved doing business with Best Wig Outlet. Their products are first-rate, their website makes it fast and easy to search for and find what you're looking for, and the ordering process is quick and u... See more

Company details

Written by the company

Find the best wigs at Best Wig Outlet. You'll find great prices on everything from wigs and hairpieces, to beauty accessories. Click to shop.


Contact info

2.2

Poor

TrustScore 2 out of 5

196 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.2

All reviews

(196)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Wig was not as ordered

Wig was not as ordered. Tried to exchange but was denied, even though your website specifically says (3) exchanges can be made…without penalty. Bottom line…we just lost $180. Now we will have to look for another wig for my wife…diagnosed with terminal cancer.

October 24, 2021
Unprompted review
Rated 4 out of 5 stars

Pretty good

The wig was shipped quickly and arrived in good condition. It was obvious in the front that it's a wig, and the cap fit more like a large than an average, so my mother sewed it for me. It is NOT heat resistant, and I wish care instructions were listed in the descriptions. But I love the way it looks abd would happily buy another. It is longe and much thicker than most wigs in this price range and very pretty. It is also one of the few wigs I've seen without bangs that also is not lace front. Depending on your complexion, the skin cap may not blend jn, though. But I prefer it other alternatives for me. The price was great for what it was.

October 16, 2021
Unprompted review
Rated 5 out of 5 stars

Special handling

I placed my order knowing I would not be at my home address to receive my order. I had it shipped to my daughter's address. Kindly, your order center called me to confirm the shipping address was correct. I was impressed! To me that is great service. I will be a forever customer. Thanks to all of you!

October 13, 2021
Unprompted review
Rated 1 out of 5 stars

THE WIG WAS TOO BIG AND HAD TOO MUCH…

THE WIG WAS TOO BIG AND HAD TOO MUCH HAIR FRAMING THE FACE, ESPECIALLY OVER THE FOREHEAD. ALSO DIFFIULT TO STYLE THAT AREA - HAD A MIND OF IT'S OWN. I WANTED TO RETURN IT AND LEARNED THAT I WOULD BE CHARGED A $10 RESTOCKING FEE OF 15% OF THE PURCHASE PRICE. BEST WIG OUTLET JUST LOST A CUSTOMER.

MARYANNE CIOE

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Ordering is a breeze !

Ordering is a breeze and items are always in stock! Best Wig Outlet has several brand name wig makers and a huge assortment of color options! I'm always confident my package will arrive safe and ontime and appreciate the company's attention to details! Prices are generally much lower than other wig stores.

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Very Satisfying

Bestwig outlet, your the kind of business I'd do business with. Thx for the awesome experience ordering wigs, 5 times, now 6, and always satisfied. I don't have to worry when ordering from you, love you guys!

September 2, 2021
Unprompted review
Rated 4 out of 5 stars

I have had a good experience so far

I have had a good experience so far. I had to return the item I purchased for a different version of the same thing. I have not received that back yet, so can't comment on how well my order experience has been.

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

A perfect customer experience!

I loved doing business with Best Wig Outlet. Their products are first-rate, their website makes it fast and easy to search for and find what you're looking for, and the ordering process is quick and user-friendly. We live in an era where customer service seems to begin and end at the sales cycle. But with this company's prompt and friendly attention to customers' needs, Best Wig Outlet knocks it out of the park.

July 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Wigs

I received three of the six wigs I purchased. Tow were out of stock, so I was refunded for those and one is
in route of the ones not received yet. The three I received are lovely and look, and fit just as the advertisement for each. Hair quality is great and plush. I would definitely recommend bestwigoutlet to anyone looking for quality wigs with great styles at a reasonable price.

May 29, 2021
Unprompted review

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