This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff and super clean and comfortable gym for everyone from beginners to professional athletes... See more
Company replied
Green Furlong, OX10 7NR Berinsfield, GB
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This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff and super clean and comfortable gym for everyone from beginners to professional athletes... See more
Company replied
The Shankill leisure centre gym is terrible, they keep removing the equipment and never replace it with anything new.. If you want new members invest and then locally advertise.. Wave machine squash c... See more
Company replied
First visit resulted in a friendly and helpful welcome by two BETTER personnel including Jenny based in Henley. Second visit under a membership was Swimming for Fitness. Easy process of changing and s... See more
Company replied
It is easy to book a swimming slot on the app. The staff are very helpful with advice and very approachable and encouraging. I have started swimming to do exercises in water following a hip operatio... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Green Furlong, OX10 7NR, Berinsfield, United Kingdom
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This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff and super clean and comfortable gym for everyone from beginners to professional athletes to train at. Which is why I took out a membership on Tuesday 7th April 2026. And since I joined I have used the gym on 3 or 4 separate occasions.
Thank you very much,
Greenwich Leisure Limited (GLL)

Reply from Better - Abbey Sports Centre
Friendly staff, nice clean facilities plenty of parking space
Overall very good

Reply from Better - Abbey Sports Centre
I am a member of this gym, but I am disappointed to find that there are very few machines available, and many essential machines are missing

Reply from Better - Abbey Sports Centre
The Shankill leisure centre gym is terrible, they keep removing the equipment and never replace it with anything new.. If you want new members invest and then locally advertise.. Wave machine squash courts sauna steamroom indoors for football or whatever.. its like you as an owner group are letting it decay and fall apart until no one is actually using it

Reply from Better - Abbey Sports Centre

Reply from Better - Abbey Sports Centre
1. My membership was suspended but within 3 days sorted out and I am regularly attending and enjoying Gym.
2.all staff are helpful and cooperative too.

Reply from Better - Abbey Sports Centre
When I joined and paid, I had to wait a week for an appointment with a fitness instructor as I'm new to gyms and wanted to be shown how to use the equipment and be given a routine to follow. When I arrived for the appointment, the member of staff had retired! I was then left to work it out for myself - not very efficient or safe!

Reply from Better - Abbey Sports Centre
My first impression wasn't that good, because I waited over 20 mins before any representative arrived at reception and when they did, there was a queue of people with greater priorities than mine (double booking for other customers) 🫤. I have to say though that the duty manager redeemed the situation and I ended up becoming a member thereafter. It's a community club, basic, but ticks all the boxes I need and the staff have been very welcoming

Reply from Better - Abbey Sports Centre
Cheap price but good environment for your health with a nice tiny swimming pool.

Reply from Better - Abbey Sports Centre
First visit resulted in a friendly and helpful welcome by two BETTER personnel including Jenny based in Henley. Second visit under a membership was Swimming for Fitness. Easy process of changing and swimming and noodles were offered by the Monitor to help with swimming. Same on third visit.

Reply from Better - Abbey Sports Centre
What a great first visit...good facilities and almost empty during my visit; at one time I had the gym to myself. I was able to use all the equipment in the gym as I wanted to. I'm looking forward to visiting again!

Reply from Better - Abbey Sports Centre
It is easy to book a swimming slot on the app. The staff are very helpful with advice and very approachable and encouraging. I have started swimming to do exercises in water following a hip operation. The staff have been very helpful facilitating this.

Reply from Better - Abbey Sports Centre
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