I had my son’s Spiderman theme party there on Saturday and boy o boy it was amazing. The manager, the staff are just A1. The manager was so lovely, he catered for our needs and did a fantastic job hos... See more
Company replied
5 Randlesdown Road, SE6 3BT London, GB
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I had my son’s Spiderman theme party there on Saturday and boy o boy it was amazing. The manager, the staff are just A1. The manager was so lovely, he catered for our needs and did a fantastic job hos... See more
Company replied
Really poor gym, rubbish equipment, poor classes provided by the same non enthusiastic instructor who is only there to promote her boxing classes which are seperate from GLL. Her classes have no varie... See more
Company replied
I run football sessions for two businesses out of Bellingham Leisure Centre, the facilities are fantastic for not only children's but Mens football with a variety of Grass and 3G pitches. The st... See more
Company replied
Celebrated my son's 5th at the soft play and couldn’t have been happier. Staff were super friendly and helpful and nothing was too much trouble. We were a big group with siblings turning up unannounce... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
5 Randlesdown Road, SE6 3BT, London, United Kingdom
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A lot Equipment is broken and not enough options for equipment either. Want to cancel my account but I have to pay for next month as well even though I only signed up a few weeks ago after paying an admin fee I wasn’t aware of.

Reply from Better - Bellingham Leisure and Lifestyle Centre

Reply from Better - Bellingham Leisure and Lifestyle Centre
As a voluntary organisation, Keep Active Stay Focused C.I.C. (KASF C.I.C.) has been delivering the BASH programme to local residents, supporting children and young people from low-income families. We have been regular hirers of the facilities for over four years, and any issues we’ve encountered have always been addressed promptly by the centre manager and staff.
One ongoing challenge has been the cleanliness of the studio, particularly after use by other group/s. Since we deliver Taekwon-Do sessions where participants train barefoot, finding splinters and sharp metal shards on the floor has been a serious concern. The centre manager continues to do his best to resolve this issue, which we truly appreciate.
As a local resident, I have always wanted to support my sports centre, and overall, it is a great facility in an ideal location for the community. While there are areas that need improvement, I understand that financial constraints make upgrades difficult. That said, the dedication of the staff more than makes up for it. They have always been helpful, friendly, and accommodating, especially when unexpected issues arise.
A huge thank you to all the frontline staff, including the managers, for their continued support and hard work!
Keep Active Stay Focused C.I.C. (KASF C.I.C.)

Reply from Better - Bellingham Leisure and Lifestyle Centre
I needed to hire a full size football pitch at short notice and I was able to do this very easily. Lee was really helpful and made the whole process simple. Also, the changing room facilities and showers were really good. I will definitely book again.

Reply from Better - Bellingham Leisure and Lifestyle Centre
I absolutely love this leisure centre since 2008 when I started using their football facilities. The members staff and Lee the Manager are outstanding and knowledgeable, and always willing to help. Their facilities are high in demand because they provide the best service in the area.
I hope that the Local Council can help them more in the football pitch
maintenance. Highly recommended!

Reply from Better - Bellingham Leisure and Lifestyle Centre
We are a regular customer of the leisure centre. We regularly hire their football pitches. Very smooth booking process and nothing too much trouble. The pitch is always maintained. Very happy customer, highly recommend Lee and the team.

Reply from Better - Bellingham Leisure and Lifestyle Centre
Great for playing football,i would only add that astro turf pitch needs improving,few holes,old nets,some of the lights for evening sessions need replacing,new pitch surface will be beneficial to all us players.Apart from that staff very polite and helpful!Thanks!

Reply from Better - Bellingham Leisure and Lifestyle Centre
As I regular hirer of the facilities for a few years now, any problems I've had (and I've had a quite few) have all been dealt with promptly ok one or two things have been out of the staffs hands but I've always been given an answer or things made right. Some things at the centre need improvements but money is tight for everyone, so I get that BUT the staff, the staff have always been helpful and friendly towards me and my players and even accommodating if problems arise on the day. The centre/facilities 3.5/5 BUT the staff 5/5

Reply from Better - Bellingham Leisure and Lifestyle Centre
What an excellent place for the kids
It is a lovely place
And a good place for adults to come to the gym do workout
The staff there, Ever so kind

Reply from Better - Bellingham Leisure and Lifestyle Centre
I absolutely love Bellingham leisure centre the staff from the cafe to soft play to fitness trainers to the work experience everyone I’ve spoken to is just so lovely and supportive.
The manger listens and does something about it.
They offer a range of different classes and training sessions with a good selection of snacks for you nd the kids

Reply from Better - Bellingham Leisure and Lifestyle Centre
Staff super friendly always clean and tidy and reasonably priced

Reply from Better - Bellingham Leisure and Lifestyle Centre
I took my child to soft play at Bellingham leisure centre and not only was the Soft play a fun day out for my little one, the way that we were greeted the staff members that were working on the day we’re absolutely fantastic. We didn’t even know about this place until we looked online, But now I think we will be regulars. Five star for me

Reply from Better - Bellingham Leisure and Lifestyle Centre

Reply from Better - Bellingham Leisure and Lifestyle Centre
I have used the Gym 4 times. It's very clean and tidy. Although some of the machines look a little worn out these are the three arm/chest exercises.

Reply from Better - Bellingham Leisure and Lifestyle Centre
I attended a pilates session and the gym yesterday at the Bellinghah Better leisure centre and today I see Better have charged me a ' no show' fee because they claim I did not show up! That is outrageous 😳 You hardly see any Better staff at the centre and there are no signs to say where or how to 'sign in'. In any case, I am paying nearly £ 30 each month to Better so they're getting their money so what if someone doesn't attend a class? In my case I WAS THERE!!!

Reply from Better - Bellingham Leisure and Lifestyle Centre
Really poor gym, rubbish equipment, poor classes provided by the same non enthusiastic instructor who is only there to promote her boxing classes which are seperate from GLL. Her classes have no variety, are the same day in day out when she is there and when she is off, all classes seems to stop as no cover is provided. Have met some of her regular members in other centres who no longer attend due to the poor quality of her classes. Definitely not worth the membership attending this poor centre.

Reply from Better - Bellingham Leisure and Lifestyle Centre
Bellingham Leisure Centre offers a one-hour induction for starters that can be booked via the app. Sadly, nobody will turn up. And no apology will be offered.
The gym is not too clean, stuff is outdated and partial very worn/damaged. Some touch screens don’t work (treadmill, cross trainer).
In the evening of my sign-up day, I annulled the contract giving the above reasons. Again, nobody seemed to care.
Now waiting for my money back while I keep receiving marketing emails welcoming me to that Leisure Centre.
Cannot recommend, won’t return.

Reply from Better - Bellingham Leisure and Lifestyle Centre

Reply from Better - Bellingham Leisure and Lifestyle Centre
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