Better - Burnt Oak Leisure Centre Reviews 

28
TrustScore 4 out of 5

4.1

Watling Avenue, Edgware Rd, HA8 ONP Middlesex, GB


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Rated 3 out of 5 stars

The staff are very welcoming and helpful, but the fitness centre does not have as wide a range of training equipment as you would find in a regular gym. Good quality for money though. You get what you... See more

Company replied

Rated 5 out of 5 stars

I recently joined the Better Burnt Oak gym as an older very unfit person and was immediately made to feel welcome in all the classes I have attended. The instructors I have had so far, Cordelia and Gi... See more

Company replied

Rated 5 out of 5 stars

I am attending fitness classes as Zumba with Sandy, group cycle with Cordelia and Gideon, body conditioning with Cordelia, Circuit training with Cordelia. I really enjoy each session. Thank you very... See more

Company replied

Rated 5 out of 5 stars

Simao was simply amazing, having called up the centre, not expecting to have the issue resolved I was extremely and pleasantly surprised. Assisted with IT issues and guided through the app. Simply pri... See more

Company replied


Company details

  1. Leisure Centre
  2. Fitness Center
  3. Gym
  4. Indoor Swimming Pool
  5. Library
  6. Outdoor Swimming Pool

Written by the company

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Contact info

  • Watling Avenue, Edgware Rd, HA8 ONP, Middlesex, United Kingdom

4.1

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

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4.1

All reviews

(28)

5,177 reviews in the last 12 months

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Rated 4 out of 5 stars

The classes are amazing

The classes are amazing, engaging and run by very energetic instructors. Good mix of classes and the time table is very inclusive.

April 18, 2024
Better - Burnt Oak Leisure Centre logo

Reply from Better - Burnt Oak Leisure Centre

Hi Pooja,

Thank you for your review.

We are so happy to hear you are enjoying Burnt Oak Leisure Centre!

Warm Regards

Hazal

Rated 5 out of 5 stars

Staff brilliant

The staff in burnt oak are amazing and all friendly!

January 22, 2024
Better - Burnt Oak Leisure Centre logo

Reply from Better - Burnt Oak Leisure Centre

Hi,

Thank you for your review.

We are so happy to hear that you are enjoying Burnt Oak and that you have found the staff to be so friendly!

We have passed your feedback onto the centre.

Warm Regards

Hazal

Rated 4 out of 5 stars

Good centre.

Good centre with professional staff.

Although a little tired now. It has everything you need.
Had induction pushed back due to sickness which isn’t helpful.

January 8, 2024
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Reply from Better - Burnt Oak Leisure Centre

Good Afternoon Marky,

Thank you for your review.

We are very happy to hear that you are enjoying your membership at the Burnt Oak leisure centre and they have everything you need to be able to enjoy your Health & Fitness. We are very sorry to hear that your Induction had to be re-arranged due to staff sickness, however once you have had this we hope you can then enjoy your membership and the great activities they have available at this centre.

Kind regards,

Charmaine

Rated 5 out of 5 stars

Induction

I think my assessor listened to me well and provided me with the best exercise that suits my needs.

November 24, 2023
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Reply from Better - Burnt Oak Leisure Centre

Good Evening Edward,

Thank you for your review.

We are delighted to hear that the Fitness Instructor at the Burnt Oak leisure centre provided you with a fitness programme so you are able to follow this and get the best from your Gym sessions. We hope you continue to enjoy your membership at the Burnt Oak leisure centre and exceed the goals you have set for yourself.

Kind regards,

Charmaine

Rated 1 out of 5 stars
Better - Burnt Oak Leisure Centre logo

Reply from Better - Burnt Oak Leisure Centre

Good Evening Krishna,

Thank you for your lovely review.

However, you have only given us 1 star which is what you rate us if you think the service is poor. Was there a reason for this low rating so we can respond appropriately?

Kind regards,

Charmaine

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