The staff are very welcoming and helpful, but the fitness centre does not have as wide a range of training equipment as you would find in a regular gym. Good quality for money though. You get what you... See more
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Watling Avenue, Edgware Rd, HA8 ONP Middlesex, GB
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The staff are very welcoming and helpful, but the fitness centre does not have as wide a range of training equipment as you would find in a regular gym. Good quality for money though. You get what you... See more
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I recently joined the Better Burnt Oak gym as an older very unfit person and was immediately made to feel welcome in all the classes I have attended. The instructors I have had so far, Cordelia and Gi... See more
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I am attending fitness classes as Zumba with Sandy, group cycle with Cordelia and Gideon, body conditioning with Cordelia, Circuit training with Cordelia. I really enjoy each session. Thank you very... See more
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Simao was simply amazing, having called up the centre, not expecting to have the issue resolved I was extremely and pleasantly surprised. Assisted with IT issues and guided through the app. Simply pri... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Watling Avenue, Edgware Rd, HA8 ONP, Middlesex, United Kingdom
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The classes are amazing, engaging and run by very energetic instructors. Good mix of classes and the time table is very inclusive.

Reply from Better - Burnt Oak Leisure Centre

Reply from Better - Burnt Oak Leisure Centre
Good centre with professional staff.
Although a little tired now. It has everything you need.
Had induction pushed back due to sickness which isn’t helpful.

Reply from Better - Burnt Oak Leisure Centre
I think my assessor listened to me well and provided me with the best exercise that suits my needs.

Reply from Better - Burnt Oak Leisure Centre
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