A warm welcoming atmosphere, flowers and even a tree as you walk through the door. The staff Behind the reception desk are usual quick to respond to the bell on the desk. Lot's of different things to... See more
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Thames Avenue, SN25 1QQ Haydon Wick, GB
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A warm welcoming atmosphere, flowers and even a tree as you walk through the door. The staff Behind the reception desk are usual quick to respond to the bell on the desk. Lot's of different things to... See more
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I have setup an account for my 13 year old daughter to use the Gym. The facilities are great but although paying a joining fee so that my daughter there has been no one on the desk when she went there... See more
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Air conditioning at this time of year would be beneficial. It is not safe for older people to exercise in the heat. I enjoy attending classes but sometimes have to leave early due to the heat.... See more
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The staff at Haydon Centre, Swindon, have been incredibly helpful. When we first signed up and were trying to sort inductions, Rob went out of his way to help us and make us feel welcome - showing us... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Thames Avenue, SN25 1QQ, Haydon Wick, United Kingdom
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Friendly staff and very helpful. Fitness classes to suit the older generation

Reply from Better - Haydon Wick Community Leisure Centre
A warm welcoming atmosphere, flowers and even a tree as you walk through the door. The staff Behind the reception desk are usual quick to respond to the bell on the desk. Lot's of different things to try such as tennis, tai chi, zumba to do. Gym is okay and sports hall is nice and cool during the summer heat.

Reply from Better - Haydon Wick Community Leisure Centre
Helpful staff members and lots of equipment in the gym. The gym is always clean and tidy overall great gym

Reply from Better - Haydon Wick Community Leisure Centre
Lots of improvements to the gym recently, it has everything I need, staff are very helpful

Reply from Better - Haydon Wick Community Leisure Centre
I have setup an account for my 13 year old daughter to use the Gym. The facilities are great but although paying a joining fee so that my daughter there has been no one on the desk when she went there and has not been able to book a session.

Reply from Better - Haydon Wick Community Leisure Centre
Everything is all good while training at the Haydon Wick gym, Apart from 1 thing, The app isn't very good, It isn't tracking my workout progress or telling me anything about my workout sessions, I have spoken to staff at the gym and also emailed Better Support team, Even they have no idea why the app isn't working correctly for me. But 1 person said it maybe due to recent changes to the app and said they would look into the issue for me and they'd get back to me ASAP, Still waiting, but it would be nice to be able to track my progress with my gym sessions on the app.

Reply from Better - Haydon Wick Community Leisure Centre
Air conditioning at this time of year would be beneficial. It is not safe for older people to exercise in the heat. I enjoy attending classes but sometimes have to leave early due to the heat.

Reply from Better - Haydon Wick Community Leisure Centre
My experience at this gym has been absolutely terrible. For the money I paid, I endured disrespect, neglect, passive-aggressive behavior, and sarcastic comments. The staff showed no responsibility towards their clients, and on top of that, the gym itself was cold and dirty. Based on my extremely negative experience, I would not recommend this place to anyone.

Reply from Better - Haydon Wick Community Leisure Centre
The staff at Haydon Centre, Swindon, have been incredibly helpful. When we first signed up and were trying to sort inductions, Rob went out of his way to help us and make us feel welcome - showing us around and helping to get an induction booked at a time that worked well for us. On our induction, Travis was friendly and helpful and took care to make sure my 11 and 13 year olds (and I) knew how to use the equipment. All other staff have been pleasant and helpful too.
I’m impressed with the range of equipment, the cleanliness of the facility and the flexibility that the opening times provide. Really pleased with our decision to join!!

Reply from Better - Haydon Wick Community Leisure Centre
Nadia is such a wonderful teacher, the atmosphere and other participants were just wonderful too. I haven't done Barre for years and it was just as I remembered :). Excellent workout.

Reply from Better - Haydon Wick Community Leisure Centre
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