Reply from Better - Kings Hedges Teaching Pool
Good Evening Zygimantas,
Thanks for your review.
We are pleased to hear that the staff at King Hedges have been so very supportive.
Kind Regards.
Location
Switch locationJedburgh Court, Buchan Street, CB4 2XH Cambridge, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Jedburgh Court, Buchan Street, CB4 2XH, Cambridge, United Kingdom
3.6
Average
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We go to the swimming lessons at King…
We go to the swimming lessons at King Hedges. The instructor is very good and my daughter (age 7) loves it.
January 21, 2025
Reply from Better - Kings Hedges Teaching Pool
Hi
We are thrilled to hear that your daughter enjoys her swimming lessons and is gaining the skills and confidence she seeks. Thank you for your review, and we hope she continues to enjoy her lessons.
Kind Regards
Ami
The pool was adequate
The pool was adequate. Slightly on the colder side for my 5 month old. However, the changing facilities were way below adequate. There was mould on the changing mats and ad a result no where to safely put my baby while changing. Unfortunately not what I was expecting for swim lessons
January 21, 2025
Reply from Better - Kings Hedges Teaching Pool
Hi Emily,
Thanks for your review.
We are disappointed to hear of your recent experience at Kings Hedges and have forwarded your comments to the centre team so they can look into this and improve for the future!
Warm Regards
Hazal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.