Very expensive £33 an hour
Prices have gone up and off peak prices removed- indoor courts are so expensive £33 for an hour and you call this a charitable social enterprise? Rip off. Some of the people here are utter snobs and haughty. The drinks or refreshments are expensive. No courts available in the winter, the tennis players here utter snobs come on court before your time is up then start eye balling you if you are still there a few seconds past your time.
Reply from Better - Lee Valley Hockey and Tennis Centre
Hello JK,
Thank you for sharing your feedback.
We’re sorry to hear about your experience at Lee Valley Hockey and Tennis Centre.
We understand your concerns regarding pricing and availability, and we appreciate you taking the time to let us know.
Our pricing reflects the costs of maintaining high-quality facilities and services, but we’re always reviewing our structure to ensure fairness and accessibility. Your comments about off-peak pricing and court availability have been noted and will be shared with the relevant team for review.
We also regret that you felt uncomfortable during your visit. We aim to provide a welcoming environment for everyone, and we’ll address this with our staff to ensure better experiences in the future.
Thank you again for your feedback
Kind Regards.