The ladies bathroom is very dirty there is no toilet paper at all unfortunately . The exercise room floor is full of dust and people hair under room equipments are the most dirty place
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Location
Switch locationLea Bridge Rd, E10 7QL London, GB
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Great centre, lovely friendly staff. Ice skates for hire seem to be good, although we have our own. Cafe is good, would prefer slightly more food options on bank holidays, as larger menu is... See more
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Five stars for the excellent customer service! A few highlights from my visit: Front Desk: The staff were very approachable and actively responded to my inquiries. Skate Hire: The equipment... See more
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I had a membership issue which the call centre and online help were unable to resolve after multiple calls and emails. George and Maria at Lee Valley Ice Centre were able to resolve it quickly and eff... See more
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Company details
Written by the company
Lee Valley Ice Centre is operated by Better, a charitable social enterprise, working in partnership with Lee Valley Regional Park Authority. Lee Valley Ice Centre is the only venue of its kind in southeast England, offering skating lessons, disco sessions, public skating, a gym, fitness studios, and a café.
Contact info
Lea Bridge Rd, E10 7QL, London, United Kingdom
3.4
Average
42 reviews
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Still things to fix [only 2] but the rest, awesome!
The QR code worked successfully [didn't work on day 1] and the equipment is super clean and high-end!
The lockers are super handy and clean [don't understand why they are OUTSIDE the showers!]. Cool water works perfectly. Toilets are clean [shame only 2] and you need a hook for hanging the towel on the men's toilet BTW.
The only reason I gave 3 stars and not 4, is the showers. I wear glasses and there is nowhere to put them when I'm in the shower. and also the water... you need to press every 2 min :-( So when you fix those 2 things. I'm 4 stars you :-)
June 20, 2023
Reply from Better - Lee Valley Ice Centre
Hi Nadav,
Thank you for taking the time to provide us with this valuable feedback.
We are glad you are enjoying the facilities at the brand-new Lee Valley Ice Centre. We will pass your suggestions onto the centre management team to investigate and hopefully, we can get those stars up to a four for you!
Warm regards
Hazal
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