I am currently doing a group adult swimming class. I have a lovely trainer and things seem to be going well. I understand it’s hard to give one on one attention to each individual in a group, however,... See more
Company replied
2 Booth Street East Ardwick Manchester, M13 9SS Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am currently doing a group adult swimming class. I have a lovely trainer and things seem to be going well. I understand it’s hard to give one on one attention to each individual in a group, however,... See more
Company replied
You were lovely and friendly on a head and overall great experience what would be great is that if when there is a junior in the gym you could have someone in the gym to help with bench press and squa... See more
Company replied
The only thing to let the place down is you have to book everything in advance as it gets fully booked if you try going one day like of you do the gym then swim then health suite if you don't book it... See more
Company replied
I read reviews before joining and a lot were pre renovations claiming it was dirty. Wow, if that was the case is definitely isn't now. It is spotless, staff are are all pleasant and very friendly and... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
2 Booth Street East Ardwick Manchester, M13 9SS, Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff are friendly and the venue is clean and tidy. The venue is modern too, even the pool has a modern twist to it. I'm looking forward to returning.

Reply from Better - Manchester Aquatics Centre
Went a few time with day passes and decided to sign up after having had a great few experiences.
Clean, spacious as friendly staff. Easy to use app. All in all a great place to work out and relax.

Reply from Better - Manchester Aquatics Centre
I would give it a minus hundred if I could went there with my daughter was not allowed in the pool for covering my body so anti islamic staff one guy was top lad understand our way of life, but the manager, she had no imagination had to leave get a refund for practicing muslims not a good place

Reply from Better - Manchester Aquatics Centre
Worst app ever. Doesn’t let me book,I have already paid the monthly amount for swimming membership, and it still doesn’t show the bookings under MY BOOKINGS. So annoying, doesn’t let me book classes, again adds charge per class

Reply from Better - Manchester Aquatics Centre
Great staff always there to help, clean, accessible, facilities are amazing

Reply from Better - Manchester Aquatics Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.