Friendly and helpful staff,gym is temporarily closed this week due to a refurb but pool is still open and it's a nice atmosphere and information was available. Happy I chose this site .
Company replied
Northumberland Avenue, RG2 8DF Reading, GB
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Friendly and helpful staff,gym is temporarily closed this week due to a refurb but pool is still open and it's a nice atmosphere and information was available. Happy I chose this site .
Company replied
Absolutely awful. Horrible rude staff, incredibly childish and immature, experienced sufficient discrimination against myself to pretty much lose all motivation to go at all which is obviously not... See more
Company replied
Staff member are very helpful. on 26/01/2026 Rhea went to her first lesion at 16;45 to 17;15 ,on her group there was 6 learner children's and the teacher was only one which I can see she was finding v... See more
Company replied
I was delighted to find that the South Reading Leisure Centre is a 20 minute bus journey from my home. The swimming pool is great, space for all abilities, not too busy and lanes available at differe... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Northumberland Avenue, RG2 8DF, Reading, United Kingdom
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The staff have been really supportive and helpful in getting me started on my return to fitness journey. Centre is very clean and welcoming

Reply from Better - South Reading Leisure Centre
I enjoy going because it relaxes my body and when I'm finished I feel amazing.

Reply from Better - South Reading Leisure Centre
Easy (ish) sign up, responsive admin on document authorisation. Very polite and happy reception staff (separate staff on separate visits) and a clean gym with a nice vibe and good availability.

Reply from Better - South Reading Leisure Centre
Absolutely awful. Horrible rude staff, incredibly childish and immature, experienced sufficient discrimination against myself to pretty much lose all motivation to go at all which is obviously not helpful in a gym. Other gym members pretty unpleasant, rude young women (whom the staff are more than happy to suck up to of course :/) and bigoted, racist older men. Nearly went home in tears pretty much every time I went. I’m a pretty happy go lucky person, but this sh*thole managed to even dishearten me. NOT worth your money. Go somewhere else. One star is generous.
Only positives are kept clean regularly, nice changing rooms and lots of space.

Reply from Better - South Reading Leisure Centre
Easy to book and never feels overcrowded. Staff very helpful.
Hopefully lockers will be mended soon.

Reply from Better - South Reading Leisure Centre
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