Visited here last weekend and I was impressed. It's a bit hidden away off Oxford Road but once inside I was greeted by a helpful member of staff who helped me set up a pay as you go account as I wante... See more
Company replied
Location
Switch location114 Grosvenor Street, M1 7HL Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a great gym. It's good because the staff are very professional, friendly and always willing to give advice when you ask. The gym space is always tidy and there are plenty of staff on the floo... See more
Company replied
good gym like the student prices and always enjoy playing pickleball
Company replied
What makes the sugden stands out is the staff. They are all friendly and helpful. Would go out of their way to help you. Lots of equipment.
Company replied
Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
114 Grosvenor Street, M1 7HL, Manchester, United Kingdom
4.3
Excellent
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff
What makes the sugden stands out is the staff. They are all friendly and helpful. Would go out of their way to help you. Lots of equipment.
August 6, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Amira
Thank you for your review.
It is great to hear they’ve made such a positive impression. We’re glad you’re enjoying the facilities and equipment too!
We appreciate your feedback and will share it with the staff at the centre.
Thank you for choosing Better.
Kind Regards
Amir
This is a great gym
This is a great gym. It's good because the staff are very professional, friendly and always willing to give advice when you ask. The gym space is always tidy and there are plenty of staff on the floor if you need any help. I can't think of a better place to train in Manchester
August 6, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Harry,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Sugden leisure centre
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
An unexpected surprise
Visited here last weekend and I was impressed. It's a bit hidden away off Oxford Road but once inside I was greeted by a helpful member of staff who helped me set up a pay as you go account as I wanted a gym session. He then gave me a brief tour of the building and it was interesting to see all of the badminton and volleyball that was happening, before he took me to the gym. I was genuinely impressed by the gym facilities as you can't really tell what they have to offer from the outside, and it was a very relaxed atmosphere, a big contrast to some other gyms I've trained at. I was very happy with the overall service and am definitely considering a membership here.
July 26, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Matthew,
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that you enjoyed the warm welcome and found the Sugden Sports Centre impressive. It’s great that you got to see the variety of activities happening here and felt comfortable in our relaxed atmosphere—that’s exactly what we aim for. If you have any questions or need assistance with membership, feel free to reach out anytime. We’d love to have you as part of our community!
Kind regards,
Charmaine
good gym like the student prices and…
good gym like the student prices and always enjoy playing pickleball
July 24, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Eve,
Thank you so much for your thoughtful message! We truly appreciate your kind words and are delighted to hear that you’re enjoying your time at the gym. It’s wonderful to know that you’re taking advantage of the student pricing we offer—making fitness more accessible is one of our top priorities.
We're thrilled to hear that you’re having such a great time playing pickleball! It’s an exciting sport that combines elements of tennis, badminton, and table tennis, and it’s fantastic to see it gaining popularity. If there’s anything specific we can do to enhance your experience or if you have any suggestions, please don’t hesitate to reach out. Your feedback is invaluable to us, and we want to ensure you have the best experience possible!
Looking forward to seeing you at the gym!
Warm regards,
Charmaine
Receptionists are nice.
Receptionists are nice. Good gym and sports halls!!
May 10, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Zak
Thank you for your review.
It is great to see you are enjoying the facilities at the Sugden Sports Centre and the centre staff are creating a nice atmosphere at the centre.
We hope you continue to enjoy your experience with us, and thank you for choosing Better.
Kind Regards
Amir
good gym
good gym, helpful staff, good facilities. would reccomend for other students
May 7, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Goggles,
Thank you so much for your lovely review.
We're thrilled to hear that you had a positive experience at the Sugden Sports Centre. Our staff works hard to make sure everyone feels welcome, and it's great to know that the facilities met your expectations. We appreciate your recommendation to other students and look forward to seeing you again soon!
Kind regards,
Charmaine
Reply from Better - Sugden Sports Centre
Hi Vicky,
Thank you for your kind words! We're so glad to hear that our staff was able to assist you when you attended the Sugden Sports Centre. We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
Charmaine
Great Gym
Great centre! New equipment, clean, helpful staff. Highly recommend
April 24, 2025
Unprompted review
Reply from Better - Sugden Sports Centre
Hi Mark,
Thank you so much for your kind words!
We are delighted to hear you had a great experience with us at the Sugden Sports Centre. Our team works hard to maintain a clean, welcoming environment, and we're glad it made an impression. We appreciate your recommendation and look forward to seeing you again soon!
Kind regards,
Charmaine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.