All staff very friendly, always with a smile in the face and very helpful. Good environment , however the gym is a little bit crowded in the early morning ( so we need a larger space) and for classe... See more
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Location
Switch location232 Plumstead High Street, SE18 1JL London, GB
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All the staff at Plumstead centre are brilliant staff. They are always very friendly and helpful. They are always willing to assist and listen to complaints. They go out of their way to assist wit... See more
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We had a great experience organising our son’s birthday party at Better, the Plumstead Centre Soft Play. George was very accommodating and helpful throughout. Communication was excellent, and every... See more
Company replied
Hello, I am please concerned about the closing of the Open Cafe Space at the Plumstead Center to the public by 4pm, this is please to early and is not fully beneficial to the public. Could the cl... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
232 Plumstead High Street, SE18 1JL, London, United Kingdom
4.4
Excellent
27 reviews
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Li is such a great spin instructor and…
Li is such a great spin instructor and it's such a fun class but we need more working bikes in the class and fans/AC.
October 8, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Good morning Sheona,
Thank you for your lovely feedback! We’re pleased to hear you enjoy Li’s spin classes and find them fun.
We appreciate your comments regarding the bikes and ventilation, and we’ll make sure your feedback is passed on to the team.
We hope to see you back in class soon!
Kind regards,
Ellis
All staff very friendly
All staff very friendly, always with a smile in the face and very helpful.
Good environment , however the gym is a little bit crowded in the early morning ( so we need a larger space) and for classes sometimes the equipment is not enough (so we need more equipment).
Keep doing the amazing job
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Sonia,
Thank you for your wonderful feedback.
We’re delighted to hear that you find our staff friendly, welcoming and helpful, and that you enjoy the atmosphere!
We also appreciate your comments about the gym being busy in the early mornings and the availability of equipment in classes.
Thank you again for your kind words and support, we look forward to welcoming you back soon!
Kind regards,
Ellis
Lovely friendly centre
Lovely friendly centre, staff are all very helpful and the classes are amazing. Just wish the gym was bigger and they had more of a variety of classes with earlier starts and later finishes but can’t fault the centre as a whole.
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Angela,
Thank you for your feedback.
We're delighted to hear that you enjoy using The Plumstead Centre and that you've found the staff friendly, helpful, and welcoming. It's also fantastic to know that you're enjoying the classes and have such positive things to say about the instructors.
We appreciate your comments regarding the size of the gym and your suggestion for a wider variety of classes with earlier start times and later evening options. Feedback like this is invaluable and will be shared with the centre management team for consideration when reviewing future programming and facility developments.
Thank you again for your kind comments and continued support.
Warm Regards,
Hazal
All the staff at Plumstead centre are…
All the staff at Plumstead centre are brilliant staff. They are always very friendly and helpful. They are always willing to assist and listen to complaints. They go out of their way to assist with any problems and issues. They give advice on exercise and assist with how to use the equipment especially the early morning staff.
It’s a small centre that could do with more equipments in the gym and better quality hand weights in the fitness class and more heavy hand weights. 2 sets of 9kg is not enough. More fans needed in the fitness classes as it’s always hot in the room especially the summer room.
The centre could do with an upgrade and additional space to accommodate more exercise machines.
In the morning if you are not early by 6.40am you cannot get on the treadmill. More bikes needed in group circle class especially Li Tuesday and Thursday morning 7am class. It’s one of the best classes followed by Hugo body conditioning and circuit classes.
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Fran,
Thank you for taking the time to share such detailed feedback.
We're delighted to hear your kind comments about the team at The Plumstead Centre. It's wonderful to know that our staff are consistently friendly, helpful, and willing to support members with advice, equipment guidance, and resolving any concerns. We'll be sure to share your feedback with the team, especially our early morning colleagues.
We also appreciate your constructive comments regarding gym capacity, equipment provision, and the fitness studio environment. Your suggestions for additional gym equipment, more heavy hand weights, extra fans in the studios, and more spin bikes for popular classes will be shared with the centre management team for review.
It's fantastic to hear your recognition of classes such as Li's Group Cycle sessions and Hugo's Body Conditioning and Circuit classes. We're pleased these sessions are such a valued part of your membership experience.
Thank you again for your support and for taking the time to provide both positive feedback and helpful suggestions.
Warm Regards,
Hazal
I love it here! But we need more bikes for spin
I love it here, staff are friendly and classes are great. Reason I can't scale a 5 is because they need more bikes that work for spin
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Cat,
Thank you for your feedback.
We're delighted to hear that you love using The Plumstead Centre and that you've found the staff friendly and the classes enjoyable.
We also appreciate your comments regarding the spin bikes. We're sorry to hear that the number of available bikes impacted your experience, and we'll be sure to share your feedback with the centre management team for review.
Thank you for your support, and we're pleased that you're enjoying the centre overall.
Warm Regards,
Hazal
The centre is very friendly and bubbly…
The centre is very friendly and bubbly place. We need more of this and improvement and expansion please. It is a small gem in the area
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Titi
Thank you for your review.
We are very pleased to hear that you see the centre as a hidden gem and appreciate its friendly atmosphere!
We also appreciate your feedback regarding the expansion, and we will be sure to pass this on.
Kind Regards
Amir
Centre is really clean
Centre is really clean. Staff are really helpful would recommend
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Jia
Thank you for your review.
We are delighted to hear that you found The Plumstead Centre and that our team were helpful, and we hope to see you again soon!
Kind Regards
Amir
My favourite place to start my morning…
My favourite place to start my morning each day for my Mind and Body Rejuvenation. Great staff, great instructors, working equipment, what more can one ask for
October 6, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Tochi,
Thank you for your wonderful feedback.
We're delighted to hear that The Plumstead Centre is your favourite place to start the day and that it plays such a positive role in your mind and body rejuvenation.
It's fantastic to know that you value our great staff, instructors, and well-maintained equipment. Comments like yours are a real boost for the team and help recognise the hard work they put in every day.
Thank you for your continued support and kind recommendation.
Warm Regards,
Hazal
Soft play birthday party
We had a great experience organising our son’s birthday party at Better, the Plumstead Centre Soft Play.
George was very accommodating and helpful throughout. Communication was excellent, and everything was well organised.
Thank you for helping make our son’s birthday such a special day!
October 4, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Amalia,
Thank you for taking the time to share your feedback.
We're delighted to hear that your son's party at Better, The Plumstead Centre Soft Play was such a success. It's wonderful to know that George was accommodating, helpful, and kept everything well organised throughout the process.
We'll be sure to pass on your kind comments to George. Great communication and making special occasions run smoothly are things we strive for, so it's fantastic to hear that your son's birthday was such a memorable day.
Thank you for choosing to celebrate with us and for your recommendation.
Warm Regards,
Hazal
Closing Open Cafe Space Too Early
Hello, I am please concerned about the closing of the Open Cafe Space at the Plumstead Center to the public by 4pm, this is please to early and is not fully beneficial to the public.
Could the closing time be moved up to 6pm, this way, members of the public who come into the center and come into to open cafe space at different times depending of their various needs and activities will fully benefit from this Open Area.
Thank you for your kind consideration.
September 15, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Babajide,
Thank you for taking the time to share your feedback.
We appreciate your suggestion regarding the closing time and understand how extended opening hours could benefit visitors with different schedules and needs. We will ensure your comments are passed on to the relevant team for consideration.
Thank you again for sharing your thoughts and helping us improve our services.
UPDATE:
Hi Babajide,
Thank you for getting in touch and for sharing your feedback regarding the Open Café Space at The Plumstead Centre.
The café space is made available for customers to enjoy until 4pm, alongside its usual operations. We’re pleased to be able to offer this additional space for customers to relax and make use of while visiting the centre.
We appreciate your suggestion regarding extending access until 6pm and thank you for taking the time to share your feedback with us.
Kind regards,
Suheera
The staff are so friendly and helpful
The staff are so friendly and helpful! The Summer Room is a great space for booking various activities and it is always set up in advance and ready to use. It’s really nice to go into a gym where you are greeted with a friendly face.
August 14, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Caroline,
Thank you for your wonderful feedback! We're delighted to hear that our team made such a positive impression and that you enjoyed using the Summer Room. It's great to know that the space was well prepared for your activities and that our friendly and helpful staff helped make your visits enjoyable.
We will be sure to share your kind comments with the team at The Plumstead Centre, who will be thrilled to hear them.
Warm Regards,
Hazal
Lovely friendly community gym the staff…
Lovely friendly community gym the staff are amazing
July 31, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Carly,
Thank you for your wonderful review.
We're delighted to hear that you enjoy the friendly community atmosphere and that our team has made such a positive impression. Creating a welcoming environment where everyone feels supported is incredibly important to us, so it's fantastic to know that our staff helped make your experience a great one.
We really appreciate you taking the time to share your feedback and look forward to welcoming you back again soon.
Warm Regards,
Hazal
The staffs are courteous and friendly.
The staffs are courteous and friendly.
The ambience is welcoming and the place is neat.
Thanks for the use
June 26, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Olabode,
Thank you for your kind feedback.
We’re really pleased to hear you found our team courteous and friendly, and that you enjoyed the welcoming atmosphere and cleanliness of the facilities. It’s great to know you had a positive experience with us.
We hope to welcome you back again soon.
Warm Regards,
Hazal
Reply from Better - The Plumstead Centre
Hi Omonigho
Thank you for your review.
We are very pleased to see that you are enjoying your experience so far, and we hope this continues!
Kind Regards
Amir
The staff particularly Gyani and Adam…
The staff particularly Gyani and Adam are approachable and they take their role seriously ensuring safety at all times.
June 12, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Shade,
Thank you so much for your review of The Plumstead Centre!
It's fantastic to hear that Gyani and Adam have been so approachable and professional — knowing they go above and beyond to ensure safety and provide great service is exactly the kind of team we're proud to have. We'll make sure they both hear your kind words.
We hope to see you back again very soon!
Warm Regards,
Hazal
Reply from Better - The Plumstead Centre
Hi Ejikeme
Thank you for your review.
It is great to see that you are enjoying the facilities at The Plumstead Centre, and that Adam has been able to enhance your experience with us!
We hope this continues, and we will be sure to pass your feedback on!
Kind Regards
Amir
I had a visit to the Plumstead Centre
I had a visit to the Plumstead Centre. It was nice and clean. I hope the cafe will be opened soon😊mangers are very helpful and welcoming.very grateful for Enas support.
May 15, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Sally,
Thank you for your kind feedback.
We’re glad you found Plumstead Centre clean and welcoming, and that the Enas was helpful during your visit.
We’ll also pass on your comments about the café.
We really appreciate you taking the time to share your experience.
Warm regards
Azaria
It’s a very friendly centre
It’s a very friendly centre
Good classes with good instructors
June 11, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Jane,
Thank you for your lovely review!
We're so happy to hear that the atmosphere we've created with our members is so friendly.
We're also thrilled that you've been enjoying our fitness classes and find our instructors great.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Very well service
Very well service. I love to go everytime there.
Feels like home . Thank better health plumstead centre.
June 11, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Bhawana,
Thank you for your lovely feedback.
We’re really pleased to hear you enjoy visiting Plumstead Centre and that it feels like home for you.
It’s great to know you’re happy with the service, and we hope to see you again soon!
Best wishes
Azaria
Enas is brilliant and we had a lovely…
Enas is brilliant and we had a lovely time here! Thank you so much.
June 10, 2026
Unprompted review
Reply from Better - The Plumstead Centre
Hi Rubika,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying The Plumstead Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received from Enas.
Warm Regards
Hazal
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