You can’t use the gym at certain times, was only told this after turning up on a Monday ready to work out, that it is booked for a private session every Monday for 2 hours which wasn’t made clear on t... See more
Company replied
11-18 Wilbraham Road, M16 8GW Manchester, GB
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You can’t use the gym at certain times, was only told this after turning up on a Monday ready to work out, that it is booked for a private session every Monday for 2 hours which wasn’t made clear on t... See more
Company replied
Why is it great? There are no men in the gym! The gym is clean and tidy! The music is played at an acceptable level where you can converse with people! It's a friendly environment! Great Pow... See more
Company replied
Excellent facilities and easy to use booking system. Friendly staff. Clean gym. Mostly amazing for having a women's only session every day.
Company replied
Helpful friendly staff and wide range of facilities and classes
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
11-18 Wilbraham Road, M16 8GW, Manchester, United Kingdom
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Reply from Better - Whalley Range Sports Centre
Helpful friendly staff and wide range of facilities and classes

Reply from Better - Whalley Range Sports Centre
Really helpful and quick as dealing with enquiries.

Reply from Better - Whalley Range Sports Centre
Excellent facilities and easy to use booking system. Friendly staff. Clean gym. Mostly amazing for having a women's only session every day.

Reply from Better - Whalley Range Sports Centre

Reply from Better - Whalley Range Sports Centre
Why is it great?
There are no men in the gym!
The gym is clean and tidy!
The music is played at an acceptable level where you can converse with people!
It's a friendly environment!
Great Power Pump class so please leave on the timetable.
Ways to improve?
Additional fitness classes, i.e. Pilates, Step, Yoga (for 1 hr)
Gym - increase the resistance of the Adductor and abductor machines. They are currently too easy and don't offer any real resistance, unless you go really, really heavy with the weights.

Reply from Better - Whalley Range Sports Centre
A great environment, clean and very helpful staff
Would recommend to anyone

Reply from Better - Whalley Range Sports Centre
You can’t use the gym at certain times, was only told this after turning up on a Monday ready to work out, that it is booked for a private session every Monday for 2 hours which wasn’t made clear on the timetable when signing up. There is a QR code to scan for access, however sometimes denies access and you have to wait for someone to let you in which isn’t efficient self service.

Reply from Better - Whalley Range Sports Centre
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