Better - Woolwich Centre Library Reviews 6

TrustScore 3.5 out of 5

3.4

35 Wellington Street, Woolwich, SE18 6HQ London, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Woolwich they always have issues with showers this time we pay for shower and water was not running at all and they start look for excuses which are not cover them rasicm especially for Keisha who... See more

Company replied

Rated 5 out of 5 stars

I want to convey my heartfelt gratitude to all the members of Greenwich Housing Needs Application who work tirelessly to make the world a better place for residents like me. Thank you to all the c... See more

Company replied

Rated 5 out of 5 stars

It was great experience meeting my health wise instructor. I have learned a lot from her and has built a lot knowledge/ awareness regarding healthy eating/exercise etc. It was life changing experienc... See more

Company replied

Rated 5 out of 5 stars

Good customer service Helpful and understanding staff Updates about my children progress (swimming lessons)

Company replied


Company details

  1. Leisure Centre
  2. Fitness Center
  3. Gym
  4. Indoor Swimming Pool
  5. Library
  6. Outdoor Swimming Pool

Written by the company

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Contact info

  • 35 Wellington Street, Woolwich, SE18 6HQ, London, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

My Experience with Better

Good customer service
Helpful and understanding staff
Updates about my children progress (swimming lessons)

March 21, 2026
Better - Woolwich Centre Library logo

Reply from Better - Woolwich Centre Library

Hi Ahmed,

Thanks for your review.

We are so pleased to hear that you enjoyed your time at the Woolwich Centre Library!

We look forward to seeing you again

Warm Regards

Tom

Rated 4 out of 5 stars

Friendly staff

Friendly staff, ready to help, good facilities

January 5, 2026
Better - Woolwich Centre Library logo

Reply from Better - Woolwich Centre Library

Hello Norma,

Thank you very much for your comments and feedback.

Kind regards.

Rated 2 out of 5 stars

Woolwich they always have issues with…

Woolwich they always have issues with showers this time we pay for shower and water was not running at all and they start look for excuses which are not cover them rasicm especially for Keisha who is been the most racist then her manager and the guy whom been payed for it and even they ask extra money for the service which they do not provide

Must be shut it as they are not effective at all cause harassment and health and safety is not execute

October 26, 2025
Unprompted review
Better - Woolwich Centre Library logo

Reply from Better - Woolwich Centre Library

Hi Georgieva,

Thank you for sharing your feedback. We are truly sorry to hear of your experience at Waterfront.

We have passed on your feedback to the centre so they can look at improving.

Kind regards,

Hazal

Rated 5 out of 5 stars

I want to convey my heartfelt gratitude…

I want to convey my heartfelt gratitude to all the members of Greenwich Housing Needs Application who work tirelessly to make the world a better place for residents like me.
Thank you to all the council workers,waste collectors,street cleaners,emergency planners and others who are keeping the country moving from Woolwich Dokyard to Old Kidbrooke and Greenwich at this difficult time.
Thank you so much for your help for this matter and for all you and your stuff are doing the current situation.
My best wishes to you all and thank you on behalf of the community you are supporting.

August 24, 2024
Unprompted review
Better - Woolwich Centre Library logo

Reply from Better - Woolwich Centre Library

Good Evening Jurgita,

Thank you for your review.

We appreciate your kind words.

Warm regards,

Charmaine

Rated 5 out of 5 stars

Healthwise

It was great experience meeting my health wise instructor. I have learned a lot from her and has built a lot knowledge/ awareness regarding healthy eating/exercise etc.
It was life changing experience.

January 18, 2024
Better - Woolwich Centre Library logo

Reply from Better - Woolwich Centre Library

Good morning,

We are thrilled to hear that you had a positive experience with a member of the Healthwise Team. 

We hope that you have the opportunity to use the knowledge and skills you have gained in one of or centres and also the kitchen!

Best regards.

Amir

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