Spacious Gym, good equipment and classes. I have been a member now for almost a year in York LC, It's a good gym overall and value for money. However, other members frequently lacking in hyg... See more
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Location
Switch location5-15 Old Ford Road, E2 9PJ Bethnal Green, GB
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I called the better contact centre and they gave me the wrong information. When I went into the Yorkhall gym the customer assistance could not tell me anything about the services available. One perso... See more
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Don’t think you’ll be able to get on the fitness classes. The yoga session on a Wednesday seems to book up in one minute, then you can join a waitlist. You get an email when someone drops out so if yo... See more
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Easy to join, freindly helpful team, clean and well run venue.
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Company details
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Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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5-15 Old Ford Road, E2 9PJ, Bethnal Green, United Kingdom
3.3
Average
4 reviews
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Spacious Gym- however problematic members.
Spacious Gym, good equipment and classes.
I have been a member now for almost a year in York LC, It's a good gym overall and value for money.
However, other members frequently lacking in hygienic practices such as wiping down equipment after use (obviously with sweat marks) or simply putting away weights after use, despite numerous signs dotted around the gym.
My suggestion would be to mention it as part of your gym membership sign up , that people are required to regardless - or risk temporary or even permanent bans like a lot of other gyms do.
September 10, 2024
Unprompted review
Reply from Better - York Hall Leisure Centre
Good Morning Anom,
Thank you for your review.
Please be aware that we do not operate the York Hall Leisure Centre. This is operated by Be Well. Are you referring to the York Leisure Centre in York?
Kind regards,
Charmaine
I called the better contact centre and…
I called the better contact centre and they gave me the wrong information. When I went into the Yorkhall gym the customer assistance could not tell me anything about the services available. One person told me they do have women only gym time then another person told me they don’t. I feel like if they are working I
At the Better gyms they need to be more well aware of the services available.
January 23, 2024
Reply from Better - York Hall Leisure Centre
Hi Rochna,
Thank you for your review.
We are disappointed to hear that you may have been given any incorrect information.
Our Customer Service team are some of the best across the UK and they work very hard to have all the necessary information about everything we offer and we are sorry if, on this occasion, we failed to provide you with the service you deserve.
Warm Regards
Hazal
No yoga for me :-( jan 23
Don’t think you’ll be able to get on the fitness classes. The yoga session on a Wednesday seems to book up in one minute, then you can join a waitlist. You get an email when someone drops out so if you have a job and arent on your emails every second of the day you’ll miss the chance. It’s ridiculously unfair!
January 10, 2024
Reply from Better - York Hall Leisure Centre
Good Evening
Thank you for providing some feedback
We are sorry to hear you have been unable to book a Yoga class.
Our fitness classes are released 6 days in advance, which gives everyone a chance to book.
I hope this helps
Kind Regards
Amir
It’s a thumbs up from me
Easy to join, freindly helpful team, clean and well run venue.
October 2, 2023
Reply from Better - York Hall Leisure Centre
Hi
Thank you for your review.
We are delighted to see you are enjoying our Centre and the staff's customer care.
I will pass on your feedback to the Centre for their attention
Kind Regards
Amir
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