Excellent service. BEES always go the extra mile to make sure my orders arrive on time. Well packaged (and free chocolate!).
Company replied
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See what reviewers are saying
Items listed in stock, excellent packaging, fast delivery and great customer service. I placed 1 order which was delivered fast without any hiccups. I shamefully went elsewhere for some other items... See more
Company replied
I needed some resources at very short notice. The staff at Better Equipped were extremely helpful and I was able to receive what I needed in time to deliver a lesson, they really saved the day and en... See more
Company replied
I was apprehensive given the run of bad reviews this company has - I'm so glad I gave them a go anyway! Everything arrived packed *incredibly* well - you get a freebie (which you can choose) with ever... See more
Company replied
Company details
Written by the company
UK specialist suppliers of science and technology equipment. Better Equipped provide high quality and affordable laboratory and technology supplies to schools, colleges, industry & individuals. We offer both low prices and great promotional offers on high quality science and technology supplies. We have no minimum order quantities but do offer free UK mainland delivery for orders placed online at www.betterequipped.co.uk over £40+VAT.
Contact info
Wrenbury business Park, CW5 8EB, Wrenbury, United Kingdom
- 01270781238
- sales@betterequipped.co.uk
- www.betterequipped.co.uk
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Excellent service
Excellent service. BEES always go the extra mile to make sure my orders arrive on time. Well packaged (and free chocolate!).
March 6, 2026
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Andy,
Thank you very much for your review, this is lovely to hear and we will distribute your feedback to the team :) We appreciate the time you have taken to leave us a review.
Thank you for ordering with Better Equipped!
Best Wishes
Better Equipped
Best customer service around
A vast selection, easily traversable website and friendly staff make every purchase with betterquipped quick and hassle free.
February 23, 2026
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Charlie,
Thank you so much for taking the time to leave us such a lovely review. As a small business, feedback like yours is most appreciated :)
We always aim to offer a high level of service so it is great to hear this is what you have received from us!
Best Wishes,
Better Equipped
Excellent service
Excellent service, great communication. I had a problem which needed to be resolved with the manufacturer but Better Equipped did the communication. Their prices and service are the best at the moment.
February 23, 2026
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Linda,
Thank you for your feedback, we really appreciate the time you have taken to share your experience.
At Better Equipped, we always aim to offer competitive prices and service our customers can rely on, so to hear this is your experience is fantastic!
Best Wishes,
Better Equipped
Excellent service.
Very competitive prices, prompt shipping at reasonable price to Northern Ireland, excellent packaging and good communications. I have no hesitation recommending this company who make purchasing so simple. They offer an extensive range of products and I have been very impressed with the quality of the glassware I received.
February 4, 2026
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Joe,
Thank you so much for taking the time to share such a detailed and positive review.
We’re delighted to hear that you were happy with our pricing, packaging, communication, quality of products and speedy delivery to Northern Ireland.
We really appreciate your time taken to leave us a review; your feedback is invaluable to us!
Best Wishes,
Better Equipped
Great Customer Service
I needed some resources at very short notice. The staff at Better Equipped were extremely helpful and I was able to receive what I needed in time to deliver a lesson, they really saved the day and ensured that the pupils were not disappointed. I am extremely grateful for their help.
January 19, 2026
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Kirsty,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that we were able to support you at short notice and help ensure your lesson ran smoothly. Knowing that our resources helped make a positive difference for you and your pupils truly means a lot to our team.
It’s always our aim to be there when educators need us most, and we’re so pleased we could help save the day. Your kind words will be shared with the staff involved.
Thank you again, and please don’t hesitate to get in touch if we can support you in the future.
Best Wishes,
Better Equipped
Excellent service as always.
Excellent service as always.
Highly recommend.
January 6, 2026
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Thank you for your kind words! We truly appreciate your continued support and are delighted to hear that our service has been consistently excellent. Your recommendation means a lot to us.
Best Wishes,
Better Equipped
School order - best supplier so far
School order - much better experience than other suppliers who take weeks to deliver and at times months to deliver.
January 29, 2025
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Fiaz,
Thank you for taking the time to leave us a review, we are so pleased to hear you are happy with our service and our delivery times.
We appreciate your feedback and support.
Best Wishes,
Better Equipped
Selection of Molymod kits for teaching arrived within 2 days of processing order…
Selection of Molymod kits for teaching chemistry arrived 2 days after processing to the very north of Scotland. All were in stock and in perfect condition on arrival. Excellent selection of Molymod kits and online site easy to use and Molymod kits less expensive than anywhere else. Order more kits, as was impressed with their service.
January 4, 2025
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi David,
Thank you for your fantastic review! We're delighted to hear that your Molymod kits arrived promptly, and you found the website easy to use! We appreciate you taking the time to leave us a review.
Best Wishes,
Better Equipped
Absolutely love Better Equipped
Absolutely love Better Equipped. From the excellent prices to the superb sales team who are always helpful and quick to respond.
Been my go to company for years and will stay it in the future
December 18, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Thank you for your amazing feedback! We're delighted to hear that you've had such a great experience with us. Our team takes pride in providing excellent service, and it's rewarding to know we’ve been your go-to company for years. We truly value your loyalty and look forward to continuing to support you in the future! 😊
Best Wishes,
Better Equipped
Outstanding
What a truly fantastic company,Autoclave Gasket ordered,genuine part,packed to perfection,and sent out quickly,excellent communication via email,new part in use and it’s brilliant,I would recommend this company to anyone and I will definitely be using them again,top class,very professional.
October 29, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hello Christine,
Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with the quality of the autoclave gasket and our service. It's fantastic to know the part is working perfectly for you, and we appreciate your kind words about our packaging and communication.
Best Wishes,
Better Equipped
Really professional and responsive.
Really professional and responsive.
We thought we had ordered some equipment, but the order hadn't been received as we expected it. Jess was quick to respond and make sure that the order went through and would be delivered as soon as possible. Thank you very much!
October 17, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Thank you so much for your kind words! We're thrilled to hear that Jess was able to assist you promptly and ensure your order was taken care of. We really appreciate you taking the time to leave us a review :)
Best Wishes,
Better Equipped
THANKYOU
I am so grateful for the hard work and amazing help from Jess in customer service. Jess has managed to source me some hard to find spare parts for some of our equipment. This has been such a refreshing and friendly experience and can't thank Jess enough. I am really pleased I can try and repair things instead of having to dispose of and replace. Will definately use better equipped in the future with this level of service THANKYOU
October 1, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Cath,
Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Jess, we're glad she was able to help you find those hard-to-get spare parts. It’s great to know that we could assist in keeping your equipment running and helping reduce waste. We truly appreciate your support and are looking forward to serving you again in the future. Thanks again for choosing Better Equipped! 😊
Best Wishes,
Better Equipped
Jess in Sales department rushed through…
Jess in Sales department rushed through an urgent order required for Open Day presentation and literally saved the day. She was efficient and friendly and went above and beyond, thank you
September 20, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi,
Thank you so much for your kind words and for recognising the hard work of our sales department, with special mention to Jess. We’re thrilled to hear that the urgent order was delivered for the Open Day presentation. It’s always our goal to go above and beyond for our clients, and we’re glad to know we delivered.
We’ll be sure to pass on your appreciation to Jess. Your feedback means a lot to us, and we look forward to continuing to provide the same level of service in the future!
Best Wishes,
Better Equipped
Great customer service!
I placed an order with BE and within minutes customer service replied letting me know that what I had ordered was in stock and marked my order as urgent as I needed some chemicals by the end of the week. This is what customer service should be like. Other companies need to take note!
September 16, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Louis,
Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to respond quickly and prioritize your order. Our team works hard to provide exceptional support, and your feedback truly means a lot to us.
Best Wishes,
Better Equipped
great customer service
great customer service, they reply quickly to emails, always very helpful, thank you!
August 28, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Rachel,
We are so pleased you are happy with our service, thank you for leaving us a review. Your feedback is really appreciated.
Best Wishes,
Better Equipped
Such excellent service
Such excellent service from this company!
They always respond to questions within a day, are super helpful with suggestions, orders come quickly and if there are any issues, they are always very quick to sort it! 15/10 recommend!
August 9, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi,
Thank you so much for taking the time to leave us such a lovely review. We really appreciate your feedback and are absolutely delighted to hear you would strongly recommend us! Your feedback is invaluable to us!
Best Wishes,
Better Equipped
Amazing customer service!
Amazing customer service!
I emailed with a query about a product and they replied quickly and were able to provide me with a solution promptly. I couldn't recommend this company enough and will be sure to make sure we order from them more in the future.
Thanks so much!
August 6, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi James,
Thank you for your review, we are so glad to hear you are pleased with the service provided and that we were able to swiftly resolve your query. We are happy to help! We really appreciate your feedback.
Best Wishes
Better Equipped
Didn't recognise the order
I had an a discrepancy with what I was been charged for. I contacted their sales department with my issue which was resolved swiftly and politely.
Many thanks
July 27, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hello Philip,
Thank you for taking the time to leave us a review. I am glad we were able to clarify and reassure you the charge was for your order. We really appreciate your feedback and are pleased to hear you are happy with the service received.
Best Wishes,
Better Equipped
Outstanding customer service
Outstanding customer service. Not only have we been very happy with the quality and price of all the products we have purchased, but the customer service is outstanding. Jess Thornton kept in communication with me regarding a certificate of analyses that I was looking for. Jess went to great lengths to chase the certificate so that we had it in time for an audit, Jess chased the supplier and kept me updated at all time points to ensure we had this information. 100% would recommend using better equipped, I plan on purchasing more of our consumables from them in the future. Very happy customer.
July 24, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Christopher,
Thank you for your detailed review, we are so pleased to hear you are happy with our service and great value products! We always aim to keep our customers updated as much as possible, so it is great to hear you have been kept informed by Jess. We will pass your lovely comments on to her. We really value the time you have taken to leave us a review and we appreciate your feedback.
Best Wishes,
Better Equipped
Customer Service
When some of the multimeters we bought were faulty Alisha from Better Equipped was very quick to arrange for them to be picked up and fixed/replaced. We received the replacements promptly and they are all working correctly.
June 21, 2024
Unprompted review
Reply from BETTER EQUIPPED EDUCATIONAL SUPPLIES
Hi Gareth,
Thank you for leaving us a review, we are so pleased to hear your issue has been resolved effectively and you are happy with the service provided. Your feedback is most appreciated!
Best Wishes,
Better Equipped
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