BFYNE Reviews 

233
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I recently purchased swimsuits from Bfyne and I'm extremely impressed! Here's why I highly recommend them. Their swimsuit collection offers a wide range of trendy styles and patterns for everyone. Siz... See more

Company replied

Rated 3 out of 5 stars

I bought earrings from Bfyne Overall good experience , responsive team but quality of the product in this case the oversized earrings is terrible. For the price being charged, I expected better qual... See more

Rated 1 out of 5 stars

Extremely poor quality for the price. Item shipped is not what was advertised for over $250. Absolute scam. There’s a reason they don’t accept returns, it’s a bait and switch. Do not shop here. Polic... See more

Rated 5 out of 5 stars

You cannot go wrong with a Bfyne piece, it is my absolute favorite clothing line. I have been wearing Bfyne for many years now and never had an issue with their clothing. I receive soo many compliment... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

BFyne is a contemporary swim and resort-wear brand. Every hand-sewn garment has been conceptualized for the fiercely fashion-forward, cultural aficionado you are. BFyne designs are for the risk-taking woman in protest of the fashion status quo. Highly regarded for enchanting designs and alluring hues, BFyne swimsuits emphasize your curves with intention. The BFyne experience is meant to leave you inspired and empowered. Audiences will be smitten by your embodiment of uninhibited sex appeal and poise.


Contact info

3.3

Average

TrustScore 3.5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(233)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Love Bfyne

One of the outfits I ordered was a different color from what I received and I didn’t like the fit of 2 of the other outfits I ordered. They were sale items so I just gave them away.

This is my 6th or 7th time ordering from bfyne but the first time I received the wrong item so I won’t remove a star. I love the swim suits and covers and have a collection of them. I don’t know that I would order clothes again.

April 17, 2024
Rated 5 out of 5 stars

Amazing!

Amazing!! I didn't have a swimsuit that I needed to have to do a runway walk and I ordered it and it came in two days and the swimsuit is like it looks online and the material is of good quality!!

April 17, 2024
Rated 1 out of 5 stars

STAY FAR AWAY FROM THIS COMPANY

Bfyne's reviews follow a pattern: positive when purchases go smoothly, but negative when issues arise. I bought a swimsuit from them in the sale. It didn’t fit, despite me checking their sizing chart prior to purchase. I later checked the size and realised the swimsuit they had sent was not the size I ordered. So the fault was theirs. Despite contacting them about the incorrect size, I received no response or refund. I messaged them to ask for an exchange or refund and have been ignored on all platforms. They are unscrupulous individuals who send inaccurate sizes to people intentionally, ( I’m not the first customer this has happened to) then make them jump through hoops to provide evidence and still do not provide refunds. Even here they’re telling people to write the customer service then I’m sure they’re ignoring them too. It was my first and last purchase with this company. All I want is my money back at this point and a response. Bfyne's lack of customer service and unethical practices are concerning. A suggestion for improvement: prioritise customer communication and satisfaction for future success.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Goddess Attire

I have ordered from BFYNE for years!! I have always been impressed with her quality! I always get so many compliments and not to mention I feel like a Goddess 👑! I never have to worry about anyone showing up in the room with my outfit on🙄!! I will always stand behind her brand!!

March 26, 2024
Rated 5 out of 5 stars

Love My Experience!

This was probably one of the best purchases I've made so far. Not only did I receive my package quickly but I absolutely loved the way my pieces fit. Will definitely be purchasing again for future vacations.

April 11, 2024
Rated 5 out of 5 stars

I placed my first order with Bfyne on…

I placed my first order with Bfyne on Sunday April 29th for a kaftan for my 50th birthday beach party in mid May. I received it today, 3 days later, and I'm very happy. The colours are true to the website and they exceeded my expectation with delivery.

April 30, 2024
BFYNE logo

Reply from BFYNE

Thank you for sharing your positive experience with us! We're thrilled to hear that you received your kaftan promptly and are happy with the colors and quality. We hope it adds a special touch to your 50th birthday beach party! Your satisfaction is our top priority, and it’s wonderful to know we exceeded your expectations. We look forward to serving you again soon at Bfyne. Have a fantastic birthday celebration!

Rated 1 out of 5 stars

Merchandise was damaged

Merchandise was damaged. Sent email that stated everything with zero response.

April 9, 2024
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Reply from BFYNE

Thank you for bringing this to our attention, and I sincerely apologize for any frustration caused. After reviewing your case, we were able to locate your email. Unfortunately, the email contained profanity and did not mention the damaged merchandise, which may have affected our response process. We strive to maintain a respectful communication environment and address all concerns promptly and efficiently.

Please send us another email detailing the damage to your merchandise, or you can reach out through our customer service hotline. We are committed to resolving this issue and ensuring you are satisfied with your purchase and our service. Thank you for your understanding, and we look forward to assisting you.

Rated 5 out of 5 stars

Sexy Swimsuit

The shipping was quick! And I absolutely love my swimsuit attire!!

April 7, 2024
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Reply from BFYNE

Thank you for your wonderful review! We're so glad to hear that your swimsuit arrived quickly and that you love it. We strive to provide not only quality products but also efficient service, and it’s great to know we hit the mark for you. Enjoy your new swimsuit attire, and we hope to see you back at Bfyne soon!

Rated 1 out of 5 stars

I paid for a rush order to be delivered…

I paid for a rush order to be delivered on Friday, next day delivery. The order wasn’t placed for delivery until Friday by Bfyne. I wouldn’t have ordered it if I had to wait later to receive the product. Now I’m on vacation without the product because the tracking says it won’t be delivered until Monday! I don’t need the swimsuit now and the company doesn’t do refunds. I paid for a service and did not receive it. I paid in plenty of time to get my order when I requested. It isn’t the delivery company that’s the problem. Bfyne did not send it out for delivery until the delivery date. Now I can’t enjoy what I paid for because I’m not available to receive the order! That’s why I paid for the rush! Instead it took too long on their part. I don’t even want the swimsuit anymore. I’m so disappointed. I could’ve just did a basic delivery if I knew it was going to take that long, but the site said I would get it by Friday! That didn’t happened!! And they only do credit and no refund. I won’t order from here again. I can’t trust them now. I don’t have money to blow on misleading information. I paid extra for timing

April 26, 2024
BFYNE logo

Reply from BFYNE

I apologize for the frustration and inconvenience you've experienced. Your order was indeed shipped with UPS overnight service and, according to their tracking, it was delivered according to their overnight delivery standards. We understand the timing was critical for you and regret that it did not arrive in time for your vacation.

We strive to meet our customers' expectations and are sorry to hear that in this instance, we fell short. While we do offer only store credit and no refunds on sale items, as stated on our site, we want to ensure you're satisfied. Please contact us directly so we can address this issue further and discuss a suitable resolution for you. Your feedback is invaluable, and we are committed to improving our services to better align with our customers' needs.

Rated 5 out of 5 stars

Absolutely love the design and fit of…

Absolutely love the design and fit of the swimsuit!

April 17, 2024
BFYNE logo

Reply from BFYNE

Thank you so much for your positive feedback! We're thrilled to hear that you love the design and fit of your swimsuit. At Bfyne, we strive to create styles that feel great and look fabulous. We hope you feel confident and enjoy every moment in your new swimsuit. Looking forward to seeing you shop with us again soon!

Rated 5 out of 5 stars

Great material and Customer Service

Bfyne is a well established black owned brand and their material and customer service is out of this world.

April 11, 2024
BFYNE logo

Reply from BFYNE

Thank you for your fantastic review! We're incredibly proud to be a black-owned brand and it means a lot to us to receive such positive feedback about our materials and customer service. At Bfyne, we strive to provide exceptional products and a seamless experience for all our customers. We're thrilled to hear that we've met your expectations, and we look forward to continuing to serve you with excellence. Thank you for supporting us!

Rated 5 out of 5 stars

Amazing Customer Service

I ordered an outfit for international delivery and was not aware that this could not be expedited. After messaging the customer service their response was swift and they did all they could to help me. I would buy fro. Them again just because of how they treated me as a customer.

April 10, 2024
BFYNE logo

Reply from BFYNE

Thank you so much for your kind review! We're sorry for any initial confusion regarding the international delivery options, but we're glad to hear that our customer service team was able to assist you promptly and effectively. Providing excellent customer service is a top priority for us, and we're thrilled that our efforts have made a positive impact on your experience. We look forward to serving you again and hope your next purchase is just as satisfying. Thank you for choosing to shop with us at Bfyne!

Rated 1 out of 5 stars

I still have not received my order from…

I still have not received my order from March 21st. I sent emails and have not gotten a reply:(

March 21, 2024
BFYNE logo

Reply from BFYNE


I'm sorry to hear about the delay with your order. According to our records, an email was sent to you a day after your purchase to inform you of the shipping details, as stated on our website before you made the purchase. Additionally, the item was shipped a week before the originally estimated shipping date provided during the purchase process. Please check your email inbox (including any spam or junk folders) for communications from us. If you still have concerns or haven't received the email, please let me know so we can resolve this issue promptly.

Rated 1 out of 5 stars

DO NOT RECOMMEND

Their measurements on their website are not accurate, fabric colors are dull and not vibrant. Customer service will not work with you to send the items back without making you pay for shipping and then a restocking fee, on top of that, they also will not do refunds. I cannot wear the items I bought because they don't fit, the earrings have a long jagged back that pokes you in the head and are too heavy, and the bathing suit I bought is dull, does not have any support, is thin and doesn't look how expected like on the website. NOT WORTH IT. I will never support them again this experience has been horrible and a waste of money and time as the items you receive are supbar at best for the cost and they refuse to give your money back. I love supporting independent and small businesses but I wouldnt recommend anyone buy from them unless you're okay with throwing away hundreds of dollars.
SKIP THIS ONE, invest the money elsewhere where the quality and service is up to par for the price.

March 20, 2024

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