The Bicycle Chain Reviews 4,804

ABOUT THE BICYCLE CHAIN
The Bicycle Chain is a family owned and family run chain of bike super stores with 5 locations across the South West in Taunton, Bridgwater and Weston-Super-Mare, Yeovil and Hereford. We pride ourselves on our wide choice of bikes, from the biggest brands in the world. Everything from your kids first bike, to mountain, road and our large selection of electric bikes.

This year we celebrated two big milestones, 30 years in the cycling trade and 25 years of selling electric bikes.

Our sales staff are extremely knowledgeable and our mechanics are at the top of their game. We are here to help you reach your cycling goals.

WATCH OUR VIDEO HERE

CHOICE
Over 200 bikes per store, all ready to test ride today.

BRANDS
Worlds biggest brands Giant, Specialized, Trek, Whyte, Haibike, Raleigh and Frog bikes.

CONVENIENCE
Free parking, safe area to test ride bikes.

REPUTATION
Our experienced friendly staff will work with you to get to the heart of your cycling goals and find the right product for you. We never put profit before reputation. Servicing - We service all makes and model of bike. Our mechanics are some of the best in the business.

VISIT US TODAY AND TAKE A BIKE FOR A TEST RIDE

Taunton
Tel. 01823 252499
82 Priory Bridge Road
Staplegrove Road
Taunton
TA1 1QA

Bridgwater
Tel. 01278 423640
Salmon Parade
Bridgwater
TA6 5PY

Weston-Super-Mare
Tel. 01934 629370
Unit 1A, Aisecome Way
Weston-Super-Mare
BS22 8NA

Yeovil
Tel. 01935 431937
Unit 2, Merlin Road
Yeovil
BA20 2GZ

Hereford
Tel. 01432 261 211
24-25 Coningsby Street
Hereford
HR1 2DY

OUR COMMITMENT TO OUR CUSTOMERS
The Bicycle Chain believes in giving the best service without our customers having to pay a premium. We believe in face to face service, our experience guarantees you will get the best advice because we want everyone to enjoy cycling. Cycling has tremendous benefits for the rider, the community and the environment and our role plays a part in encouraging and developing local participation.

We very carefully select our staff to ensure both a desire to put our customers first and a thirst for cycling knowledge. Working in a cycle shop is a very challenging role so we run our own staff training programme with both internally developed systems and with our suppliers support. Our business can only work if all our staff recognise that we are all part of one team and winning comes from satisfied customers.

Our reputation is an integral part of who we are, we are a local business and we are part of the local community. We select products and brands that we are able to stand behind and our service departments are rightly proud of their skills. We accept that selling and servicing 1,000s of products a year things can go wrong and that is why Paul and Alex are always available to speak to.

The original plan, built into the business name, was to develop a small chain of cycle shops. If businesses don’t grow and develop they often wither but the complicated bit is growing whilst still retaining the original core values. To offer our customers the widest choice with competitive pricing we in turn need to be bigger customers of our suppliers. To offer our staff career advancement we need to grow so they can gain new responsibilities. To keep the all important entrepreneurial spirit alive the owners and staff need new challenges to drive excitement and innovation within the business.

As we confidently move forward into the future we believe our founding principals give us the stability to expand. As an example every new bicycle purchased from The Bicycle Chain comes with Paul and Alex’s mobile phone numbers, as the business owners we stand behind our staff, our service and the products we sell. We always have and we always will.

ASK US YOUR CYCLING RELATED QUESTIONS, OUR STAFF ARE READY TO HELP

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