Big Dog World Reviews 

1,527
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top... See more

Rated 5 out of 5 stars

Recently bought smaller bag of Tribal to try when camping. Both dogs on a raw food diet but I can’t carry much frozen food in small freezer. They like Tribal so much I’ve invested in a large bag whic... See more

Rated 1 out of 5 stars

I ordered a fairy expensive ball £6:45 the one in the picture is purple the one i received is green, green is the colour of grass, grass is where no doubt the ball will be lost within days as soon as... See more

Company replied

Rated 3 out of 5 stars

Some of our order was cancelled and the first we knew about it was in the form of a refund after the other items had been dispatched. Would have like to have been offered an alternative, same product... See more

Company replied

Company details

  1. Pet Store

About Big Dog World

Written by the company

The UK's leading specialist in supplies for large and giant breed dogs.

Britain's Friendliest Business - 2014 Semi-Finalist.
Young Business of the Year - Winner (2011 Surrey Business Awards).

Premium dog food at discount prices from brands such as James Wellbeloved, Eden, Arden Grange, Orijen, Acana, Carnilove, Tribal, Taste of the Wild, Barking Heads and Nature's Menu, all with Next Day delivery.

Large size accessories including dog collars, harnesses, beds, coats and more. Tough dog toys and chews, plus products for health, grooming and training.

Great value prices and friendly reliable service!

Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(1,527)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, great advice on the product I purchased. Ordered Friday and it arrived the next morning. I’m 100% happy with the service and the product. I thoroughly recommend this company. Thank you and best wishes for the year ahead. Kind regards Rhion

December 11, 2021
Rated 4 out of 5 stars

Great quality products - comms could be better though

We bought the Hunter dog coat sadly I chose the wrong size. This was replaced without question but took some weeks to resolve. Communications from big dog world could have better and more frequent. I felt I had to chase them but the new product arrived and we are delighted with it.

November 30, 2021
Rated 5 out of 5 stars

Our growing St Bernard needed a new…

Our growing St Bernard needed a new collar. Arived quickly and is great quality. We are really pleased and may order another one when other colours are in stock (only had Pink and are St Bernard is a boy, not that he cares)

November 27, 2021
Rated 5 out of 5 stars

Big softies

I have ordered lots of sort toys for my golden retrievers they have lasted a good 2 years. They wash great too. After a couple of years they have managed to make a hole in some of them so I took the stuffing out and play ragging with them they love it. Excellent product great price.

November 26, 2021
Rated 5 out of 5 stars

Never a problem with Big Dog World

Never a problem with Big Dog World, turnaround from order to delivery is normally within 48 -72hrs.

Food products especially their own branding is excellent quality.

We have used for years and will continue to do so and recommend to all.

November 14, 2021

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