Big D Vapor Reviews 

3,110
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 690 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, and online transactions are always completed smoothly without any trouble at all. Many people appreciate the remarkably wide selection of quality items readily available on the convenient digital storefront. Some people also felt that the prices are very reasonable and much cheaper compared to physical local shops. Consumers are consistently pleased with the exceptionally helpful customer service, reliable shipping updates, and dependable overall product quality. Buyers regularly express their strong intention to continue ordering because of these dependable and efficient business practices.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Product

Users describe positive interactions with product, consistently praising the great quality and affordable... See more

Order

Customers had positive experiences with order, praising the fast shipping times and user-friendly website.... See more

Price

Customers consistently note positive experiences with price, highlighting that costs are very reasonable and... See more

Service

Consumers find service to be positive, highlighting fast shipping and friendly, helpful support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went searching on Google for a local vape shop to order from online. I hoped to speed up the lengthy shipping process. Previously I ordered from shops out of state and delivery could take 7-14 days.... See more

Rated 5 out of 5 stars

My items are always correct, and there shipping practices are very fast. If I order before the afternoon I can be sure that I will have tracking in the system before the end of the day. Also, shipping... See more

Rated 5 out of 5 stars

Thank you again to everyone at Big D Vapor. As always my order arrive in excellent condition and in short efficient time. I love the little personal thank you on each receipt. It is a personal touch t... See more

Rated 5 out of 5 stars

Big D Vapor has a wide selection of products at a good price. Fast efficient processing and delivery of orders. I have used them several times now and am pleasantly pleased with each order.


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

Big D Vapor stocks 1,000 different types of disposables, over 300 types of e-liquid, parts and hard to find accessories, and only the highest quality e-cigarette / vapor products. We are an authorized retailer for Elf Bar, Uno, Esco Bars, Twist, Horizon Tech, Humble, VooPoo, Kanger Tech, iJOY / LIO, Pod King, SMOK, Aspire, Frio/Strio, KK Energy, SVRF, Dinner Lady, Core, Fizz Bar, SVRF, Qurious, Bad Drip, and dozens more. All of our products are guaranteed 100% authentic and covered by warranty. We offer free shipping in the USA on all orders over $99 and are known for the fastest shipping in the industry. Based in Dallas, TX (Big D), you can reach a real human by calling us toll free, 866.746.1136 during business hours. We are also open to the public in our North Dallas location. We also ship internationally and offer wholesale pricing for qualified businesses. Contact us today via email or phone for any questions whatsoever.

Fastest Shipping in the Vapor Industry

Orders received by 3:30 CST on business days ship the same day!

Orders received by 3:30 CST on business days ship the same day!
We offer fast and free shipping on all orders over $99 in the continental USA.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,110)

661 reviews in the last 12 months

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Rated 1 out of 5 stars

do not order from bigdvapor

asked before purchase if my vapes would be texas compliant was lied to and received non texas compliant vapes and when confronted about it was told the best that could be done was for me to pay to ship them back and then wait for a refund. all I asked for was a return shipping label and couldn't even provide me that. terrible customer support. _EDIT to your response below. I sent a screenshot of the texas compliant 5 packs I had ordered from another company previously asking if I ordered from you would those be the ones I received.i was told the packaging of the screenshot I sent was a little outdated (they were from 2 months prior so thought it's possible) but that wasn't true obviously.you said all the foger vapes you sold were all texas compliant and that's definitely what I would receive.but that's not what I received,i received 2 five packs of non texas compliant foger vapes. when I emailed you and simply asked for a return shipping label you tried telling me it doesn't matter the Chinese version of foger vapes are the same. I disagreed and said they were not the same. you then said I live in Pennsylvania and you keep the texas compliant vapes specifically for your texas customers.covering one lie up for another.i have the screenshots to prove it and will gladly post them for everyone to see if you would like. but once again I'll give you another chance to make this right send me a return shipping label and we can put this to rest.i still have the 2 onopened foger 5 packs in there original packaging. I don't see how this is an unreasonable request. I will wait for your reply.

August 4, 2026
Big D Vapor logo

Reply from Big D Vapor

Good morning Ray,

Thank you for your feedback, and for the opportunity to clarify this further following our email exchange.

To recap: our staff is fairly large, and while I couldn't identify exactly who you spoke with, I can confirm they answered your question accurately. We do carry the brand you inquired about in Texas Compliant.

That said, the question asked at the time was simply, "Do these come in Texas Compliant?" — without a name, without mention of an active order, and without any indication that the items needed to ship to Pennsylvania specifically as Texas Compliant. Based on that question, our team's answer was correct: yes, we do carry that Texas Compliant option. Texas Compliant products are intended for shipment to Texas customers unless otherwise specified before an order ships.

Since no error occurred on our end, our standard policy applies: any unopened items are eligible for a full refund. We're happy to process that for you as soon as they're returned.

We appreciate you giving us the chance to explain the full context here. If you have any further questions or concerns, we are always available via phone call or e-mail. You have our information! :)

Good morning Ray,

We understand you're frustrated, but we have to respectfully stand by our team's account of these interactions.

To address the specifics: our records do not reflect that anyone on our team stated the Texas Compliant packaging you referenced was "outdated," nor that all Foger products we carry are Texas Compliant. What our team correctly and consistently explained is that we do carry Foger in a Texas Compliant formulation, and that Texas Compliant inventory is designated for orders shipping to Texas. That is our standard practice, not something introduced after the fact.

We understand you feel differently about how these conversations went, and you're welcome to share your perspective — including any documentation — publicly if you feel that's necessary. We stand behind our team's communication and are comfortable with that being reviewed.

With that said, we don't want this disagreement to hold up your resolution. If you would like to shoot us an e-mail requesting the return label again, we will get one sent over for you and go from there.

We hope this resolves things for you, Ray, and we wish you the best going forward.

Rated 5 out of 5 stars

Always fast shipping

Always fast shipping. Good products but you need to be open to trying new things sometimes!
Unfortunately, the state I live in has levied very high taxes on vape products, so the discounts from BigD are great to offset this craziness.

July 27, 2026
Rated 5 out of 5 stars

Big D Vapor is a great company.

Big D Vapor is a great company to deal with. They have an extensive catalog which is stocked, as well. On top of that they give you a great customer experience.

July 30, 2026
Rated 5 out of 5 stars

Praises

I no complaints. I am very satisfied with my product that I have received so far the price is very good compared to you having to go into a VAPE shop here in Mississippi. Thank you so very much.

July 28, 2026

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