Charlie Bigham's Reviews 1,135

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Many customers consistently praise the delicious and high-quality meals, often comparing them favorably to restaurant dishes or authentic takeaways. People appreciate the excellent taste, flavor, and consistent quality across various dishes, finding them to be a fantastic value despite the price. The convenience of these easy-to-cook meals, often considered superior to other supermarket options, is also a significant positive for many. However, some customers also noted a decline in quality and care recently, particularly regarding the chicken in certain dishes and the overall flavor of some new offerings. There were also concerns about the increasing prices and reduced portion sizes, leading some to question the value for money and express disappointment with the amount of main ingredients like chicken or prawns. Additionally, a few reviewers mentioned issues with packaging leakage and the high salt content in some meals.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with the taste and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the excellent... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing dissatisfaction, citing... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing disappointment over high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Charlie Bigham produces several delicious “stand-bys” for one diner, shame you can’t freeze them but they are useful for a quick grab on the way home, that is if you can find them now that my local T... See more

Company replied

Rated 4 out of 5 stars

I sent CB a suggestion regarding their meal and I immediately got a positive reply. What a refreshing change that they take on board customer suggestions and hopefully act on it. We enjoy their meals... See more

Company replied

Rated 4 out of 5 stars

We love the king prawn and scallop risotto, it's absolutely delicious and it's frequently on my food order. However, two littles niggles: the juices leak out of the wooden tray very easily (due to th... See more

Company replied

Rated 4 out of 5 stars

Tasty meals, much better than many takeaways and cheaper too, although prices have crept up lately. Have also noticed the high salt content of many meals; this may be to compensate if they have starte... See more

Company replied


Company details

  1. Food Manufacturer

Written by the company

Ever since 1996 we've been making delicious food with all the care that you would if you had the time. After all, what better way to spend an evening than chatting, laughing and sharing a wonderful meal? Turn off the phone, dim the lights and crack ...


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Can't say enough about these…

Can't say enough about these people.yeah it's a little more expensive than you probably would like but I think that if you pay a little more you get a better quality.and I don't mind paying for something that I know I will enjoy and that equals to money well spent.

January 30, 2026
Unprompted review
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Reply from Charlie Bigham's

Thank you David for the lovely review, it's made our Friday! We are so glad to hear you're enjoying our dishes. Best wishes, Rose

Rated 2 out of 5 stars

Not enough fish

Not enough fish. Young's better and much cheaper. Very expensive but only 3/4 of the size of most ready meals. Bought for me by my son as a treat, I can't afford it. Very disappointed.

January 10, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Eileen, we’re really sorry to hear this and disappointed that the meal didn’t meet your expectations — that’s not the experience we want anyone to have.

We’d really like the chance to look into this further and help where we can. Please pop us an email at hello@charliebighams.com
with a few details, and our team will be glad to assist.

Rated 1 out of 5 stars

Extremely disappointed in this so hyped…

I came out of work last month and just got a new job did not have the money to go out so we decided to get two of these meals for four of us two chicken Jalfrezi. I ended up donating my share to everyone else the was not enough meal for four :(
The seems to be a focus on the packaging and not the contents of the the meal .
Pros
Nicely presented packaging .
Cons
Poor meal quality
Very poor amount of food for two people. (its a meal for one )
Hardly any meat in the meal
Flavorless rice
Watery flavored main meal
Expensive with no justification for price?

Extremely disappointed in this so hyped .I have had better microwave meals. For £10 they should offer a money back refunded if not satisfactory.

January 23, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Luke, we’re really sorry to hear this and truly disappointed that your experience was so poor — that’s not the standard we aim for at all. We’d really like the opportunity to look into this properly and help make things right for you. Please drop us an email at hello@charliebighams.com with a few details, and our team will be happy to assist further.

Rated 2 out of 5 stars

Charlies QC can be poor it seems

I’ve praised Charlie Bighams meals several times on Waitrose’s review pages; so I was disappointed enough to add this here.
Spaghetti Bolognaise for 1

I’ve had this before and it’s pretty ok usually but the latest one I’ve bought and currently eating is almost completely Spaghetti and nill Bolognaise, with the Bolognaise just over a tea spoon’s worth. You need to get whoever makes this stuff to at least attempt to do Quality Control!
For what it costs, Charlie, please attempt not to ruin your reputation like this: it only takes one bad apple to ruin it.
Also have to add that your Chicken Korma and rice was also much worse than the last one I tried: I couldn’t finish that one.

January 16, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello, I’m really sorry to hear this and understand how disappointing that must have been, especially given your past positive experiences with our meals. That certainly doesn’t sound right, and we’d really like the chance to look into this properly and help put things right.

If you’re happy to do so, please could you contact us at hello@charliebighams.com with a bit more information (such as the use by date and batch code from the sleeve, and any photos if you have them). That will allow our team to investigate further

Rated 1 out of 5 stars

BARELY ANY CHICKEN IN THE TIKKA!!!

We got the Chicken Tikka Massala for 2. Those wooden boxes they are practically empty. 5-6 small pieces of chicken in them, a bit of sauce and one box of rice. Ridiculous for the amount of money paid! Obvs they are all about making money, otherwise you would treat your customers with more respect... it is only chicken, surely can afford to make it more appealing and put some actual CHICKEN IN IT!!! Disgusting! Is this how you, CHARLIE, eat at home? Cause we don't! Will never buy again and none of our families as well. Make our own! Absolute rip-off! Shame on you!

January 14, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Corina, this is really disappointing to hear and we’re very sorry about your experience. We’d be very happy to help and look into this for you — please could you email us at hello@charliebighams.com so we can take some details and put things right.

Rated 5 out of 5 stars

Absolutely delicious for a supermarket…

Absolutely delicious for a supermarket ready meal, and we especially loved the packaging!

January 8, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Joanne, thank you so much for your lovely review, it's made our morning! I hope you continue to enjoy our dishes.

Rated 5 out of 5 stars

Have tried 2 meals so far and they are…

Have tried 2 meals so far and they are by far the best my husband and I have come across. Salmon parmigiana, steak in red wine

January 2, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Helen, thank you so much for the lovely review. We hope you can try more of our dishes soon. Thank you

Rated 5 out of 5 stars

Delicious meals

Delicious meals: we eat them probably once a week.

January 3, 2026
Unprompted review
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Reply from Charlie Bigham's

Hello David, thank you so much for the lovely review, we really appreciate it. We hope you continue to enjoy our dishes.

Rated 5 out of 5 stars

Recently tasted the Chicken Jalfrezi &…

Recently tasted the Chicken Jalfrezi & Pilau Rice dish. The flavours were amazing - it was so tasty. It felt like I was eating freshly cooked, authentically made Indian food.
I’m won over. I shall never buy the cheap, mass produced and highly processed cheaper versions ever again.

December 26, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Lynne, Thank you so much for such a lovely review, we’re delighted to hear how much you enjoyed the Chicken Jalfrezi & Pilau Rice. Knowing it felt freshly cooked and full of flavour really means a lot to us.

Thanks again for taking the time to share this feedback.

Rated 3 out of 5 stars

Ignore instructions

Chicken Jalfrezi Absolutely lovely. You’re so wrong on your cooking details. Not suitable for air frying you say. Totally disagree. Chicken Jalfezi in air fryer for 19 mins. Rice in microwave for 3 mins. You’re totally missing the point of a meal that can serve 1 or 2 people quickly. Majority or people have air fryers these days. I’ve done cottage pie, fish pie, your curries and all have been amazing in an air fryer. No need to turn on the big oven

December 22, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Neil, thank you so much for the feedback — we’re really pleased to hear how much you enjoyed the Chicken Jalfrezi and that it worked so well for you in the air fryer.

We appreciate you sharing your experience. At the moment, our cooking instructions are based on methods we’ve extensively tested, but we know many customers successfully use air fryers too. We do have more information around cooking methods and why we give the guidance we do on our FAQs here: https://www.charliebighams.com/faqs

Rated 1 out of 5 stars

Sharing his love of food..Just selling sauce

I bought two different meals, a chicken jalfreze and Thai green curry, for 2 people. while the sauce tasted nice. Sadly the chicken in them wasn't even enough for one. There was a Ridiculously small amount of chicken about a goujon and that's meant to do 2 people! Ridiculous. They charge more than the average so I thought I would be getting something better than Iceland. I've just read the label and it states 19% chicken. So divided by 2 that's 9.5% each. My 7 yr old eats more chicken than that. Is that how little you would eat in a meal Charlie?

December 15, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello. Thanks for your review, we’re really sorry to hear you were disappointed with the chicken portions in your meals. That’s not the experience we want our customers to have. Please do get in touch with us at hello@charliebighams.com so we can look into this further and help put things right.

Rated 2 out of 5 stars

Chicken tikka masala was a nice taste…

Chicken tikka masala was a nice taste but not great overall. Not sure how you can justify the price bearing in mind I had the oven on for 30 minutes to cook it and portions were not very big. The chicken was soft and not generally a lot of texture to it. I can buy a good quality cooked ( no cooking by me) meal for about double the price from a local takeaway but the portions will be at least twice as big and feed two. May be I’m a grumpy old man and not your regular customers . Anyway you may take on board what I’ve said and best of luck.
Use by date was 22 Dec. Batch I0F

December 15, 2025
Unprompted review
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Reply from Charlie Bigham's

Hi Andrew, I’m really sorry the Chicken Tikka Masala didn’t hit the mark for you on portion size and overall value. We do aim for generous, balanced portions and the best quality ingredients, so it’s genuinely helpful to hear where you feel we’ve fallen short. I’ll make sure your comments are passed back to Charlie and the kitchen team. If you’d be happy to drop us a note at hello@charliebighams.com with the use by date and batch code from the sleeve, we'll be able to help you further.

Rated 5 out of 5 stars

Just had the macaroni cheese for one

Just had the macaroni cheese for one. I cook from scratch daily so to find I can have day off is great. Great food. No nasties - thoroughly delish

December 14, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello. What a lovely review - thank you! We’re so glad our Macaroni Cheese could give you a well-earned night off! That’s exactly what we hope for.

Rated 4 out of 5 stars

Good feedback service

I sent CB a suggestion regarding their meal and I immediately got a positive reply. What a refreshing change that they take on board customer suggestions and hopefully act on it. We enjoy their meals and based on what a takeaway would cost, they are reasonably good value given the quality. We've had quite a few chicken dishes and always found the chicken tender. Although they recommend oven to reheat, I use my air fryer on the 'bake' function. I usually add a couple of Bhajis (GF) as an extra perhaps this is something Charlie could offer?

December 11, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Jay, thank you so much for taking the time to leave this lovely review. We really appreciate your kind words and your thoughtful suggestion -feedback like this genuinely means a lot to us. We’re so glad you enjoy our meals and find them good value, and we’ll be sure to pass your idea on to the team.

Rated 2 out of 5 stars

Boiled Chicken????

Tried the Butter Chicken Curry after reading good reviews but we were very disappointed. It was very bland and the sauce quite sickly. The chicken seemed like it had been boiled as it was very sloppy.
The only good part was the rice. Definitely will not buy it again.

December 6, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Alan, thanks for taking the time to leave a review, and we’re really sorry to hear the Butter Chicken Curry wasn’t to your taste. We always want our dishes to be full of flavour, so we’d love to look into this further. If you’re happy to get in touch at hello@charliebighams.com, we can help and make this right.

Rated 5 out of 5 stars

Just had my first Charlie Bigham's meal…

Just had my first Charlie Bigham's meal - Thai Green Curry. Delicious, tender chicken, really enjoyed it, and will certainly try others. Thank you for your wholesome ingredients.

December 5, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Janet, thank you so much for your lovely review! We’re delighted to hear you enjoyed the Thai Green Curry and found the chicken tender and delicious. We’re very proud of the ingredients we use, so it’s wonderful to know that came through. We hope you enjoy trying more of our dishes soon!

Rated 2 out of 5 stars

Quality going downhill

I only buy Charlie Bigham meals when they are o offer, which they regularly are. At nearly £10 for two they are vastly overpriced. I used to like the cottage pie, fish pie, lasagne a lot, but feel that quality and care have been going down recently. I hve just tried the "new" Thai Panang curry - and it is awful - bland and oozing bad quality. Sad to see how company's commitment to quality seems to be turning into a strategy for brand marketing and profit maximisation.

December 4, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Reinhard, thank you for taking the time to share your feedback. We’re really sorry to hear that your recent dishes, especially the Thai Panang Curry, didn’t meet your expectations. We take a lot of care in our kitchens and your comments will be passed straight to our chefs so we can look into this further. If you’d like us to help directly, please do email us at hello@charliebighams.com so we can look into this for you.

Rated 5 out of 5 stars

At last a ready meal with flavour (and real food)

I honestly can't understand the negative reviews. I've tried several of the meals available and I've absolutely loved them all. The size is perfect for one person who's eating a sensible meal size.

For a couple of options each week for those lazier days, these are fantastic value and the flavours are 🤌

No supermarket versions will survive with these on the shelf next door.

December 1, 2025
Unprompted review
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Reply from Charlie Bigham's

Hello, thanks so much for the lovely review! We’re really happy to hear you’ve been enjoying our dishes and that they’re hitting the spot on those easier days. We’ll make sure to pass your kind words on to Charlie and the kitchen team.

Rated 1 out of 5 stars

Had the fish pie ,rubbish

Had the fish pie , just a punnet of mashed potato, very small pieces of salmon, very little else, far to much salt content and as for feeding 2 adults, ridiculous.
Will not be buying this again

November 29, 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello David, we're really sorry to hear this. Our Fish Pie should have a generous mix of fish, so it sounds like something’s gone wrong. If you could email us at hello@charliebighams.com
with the use-by date and batch code, we’ll be very happy to look into it and help.

Rated 2 out of 5 stars

Ttinyhe meals are tasty

The meals are tasty, but tiny, more like a starter portion. So for the money not worth it.

November 24, 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello William, thanks for the review — we’re glad you enjoy the taste, but we’re sorry to hear the portion size didn’t hit the mark for you. We really appreciate the feedback. If you’d like to chat more, feel free to reach us at hello@charliebighams.com

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