BIGO LIVE Reviews 

1,014
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the app's functionality and management, citing issues like glitches and freezing. There were widespread complaints regarding staff conduct, with some experiencing inappropriate behavior, unfair account actions, or a lack of moderation. A significant number of users reported issues with virtual currency or money, especially when playing games, with claims of unfair outcomes and missing diamonds. However, some customers also found the app a good tool for connecting with others globally and building a sense of community. Reviewers appreciated the opportunity to interact with a diverse range of individuals and enjoy genuine, unpolished content. Conversely, a small portion of people felt that the platform allowed inappropriate content, raising concerns about content suitability.

What people talk about most

Application

Reviewers mention significant dissatisfaction with the app, with many describing it as unhelpful and useless,... See more

Social media

Consumers find social media to be ambiguous, with some reviewers praising platforms like Bigo Live for... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing significant dissatisfaction,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the app... See more

Staff

Reviewers highlight negative aspects of staff, with many reporting that hosts are often abusive, kick users... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

Company replied

Rated 3 out of 5 stars

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more

Company replied

Rated 1 out of 5 stars

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more

Company replied

Rated 1 out of 5 stars

Just been on BIGO app playing their game and spent over £30 I did not win 1 diamond back and I recorded it all. Just shows you its owners are cheating paedophiles and this app should be boycotted

Company replied


Company details

Information provided by various external sources

Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(1,014)

176 reviews in the last 12 months

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Rated 3 out of 5 stars

An international communication tool for…

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

November 8, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your positive feedback! We are thrilled that you appreciate BIGO LIVE as a global platform for real-time interaction. We strive to bring diverse content and connect people from all over the world. We hope you continue to have a great experience exploring the wide variety of genres available!

Rated 1 out of 5 stars

I write articles about scams and…

I write articles about scams and criminal business practices, hold an international press card, and follow up on tips from my readers on social media. Currently, this concerns Bigo.tv.

As always, I conduct this research myself, either by ordering a product as a tester or by testing it. Not all of my initial impressions are negative, and when they are, I'm fair and don't hold back on positive reviews.

However, the situation with Bigo.tv is somewhat difficult to explain.

If you've read all the negative reviews, which you can assume aren't bought and paid for but are based on real experiences, and if you examine them more closely, you'll find the same response text that doesn't address the problem at all.

In a way, this text sounds polite and helpful, but ultimately it's a written middle finger because Bigo.tv simply doesn't care. They just claim that's not the case and that they are the good guys and all the users are the bad guys. Particularly critical are the cases of pedophiles who abuse young people in developing countries.

Specifically, the discussion centered on Vietnam. Vietnam became part of the BRICS countries and still suffers today from the social consequences of defoliation, which resulted in countless people with disabilities due to hereditary damage across generations. When it comes to committing war crimes, the US military has been a constant presence worldwide for over 200 years, but when it comes to paying reparations, they resort to excuses. This was the case in the Vietnam War, as well as with the firestorm against refugees from the eastern territories and the Rhine meadow camps. Russia also bears responsibility for this with the sinking of the Gustloff. However, we shouldn't repay evil with evil, but rather do our part by doing good, within the limits of our means.

My task, therefore, was to find out what was going on here. Specifically, it was about someone paying a young girl from Vietnam with Bigo diamonds to behave in a way that wasn't exactly youthful—to put it delicately—presumably so she could masturbate more easily.

The social hardship of not being able to afford nice T-shirts or fashion items leaves many young people with no other choice. I then intervened and suggested she show some cooking skills, crafts, or gardening, because that's what people want to see. That was, of course, a clever trigger. But instead of the potentially pedophilic user reacting—what else could he do when I spoiled his fun?—Bigo's technical support, apparently masturbating, blocked me and deleted my activity streaks, presumably to do something nice for good singers or people who showcase their work in the fields.

Want to bet the standard reply will come again? This time, however, things are different. I'm handling it through the embassies of Singapore, Vietnam, and Russia (the de facto chief authority for the BRICS countries), and, at the company's headquarters in the UAE, through the UAE airport police, since they didn't provide an address for good reason.

Labor regulations in the UAE are very strict, and they will intervene, at the latest on the next management flight.

We'll resolve the issue of excuses quickly, and I will coordinate with Russia to launch a support program for startups in Vietnam so this mess finally stops.

The article is also available on Telegram and will be in tomorrow's embassy newsletter.

PS. 8:06 PM I just discovered that the support employee also seems to have stolen my streaks, subscriptions, and gift assets. So, it's not just perverts but also criminals working in support. Management will have to clean house.

November 2, 2025
Unprompted review
Rated 4 out of 5 stars

Downloaded this on a whim

Downloaded this on a whim, didn't expect much. But wow. I started hosting just for fun, and the community support is insane. It's not perfect, mind you—the app can be a little glitchy sometimes and freeze for a second. But the people make up for it 100%. They cheer you on, send little gifts, and make you feel like a superstar. It's turned into a decent side hustle for me and my confidence is way up. Wild.

November 5, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We’re thrilled to hear BIGO LIVE has boosted your confidence and become a rewarding side hustle! It’s heartwarming to know our community makes you feel like a superstar. We acknowledge your feedback on the glitches and are actively working to optimize app stability for a smoother experience. Keep shining!

Rated 1 out of 5 stars

Waiting over 2 weeks and counting for…

Waiting over 2 weeks and counting for bigo to give me a response about why my paychecks aren't adding up to what shown on their pay pyramid for bigo bean rush host.

October 15, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hi, we are very sorry to hear about your experience and we sincerely apologize for the delay in response. This is not the standard of service we aim to provide our hosts.
To help us investigate your payment issue immediately, could you please contact us through the in-app feedback channel? Go to "Me" -> "Feedback" and provide your Bigo ID along with the specific details of the pay discrepancy you've mentioned.
Our dedicated payment team will prioritize your case and work to resolve it as quickly as possible. We value you as a host and are committed to ensuring all payments are accurate.

Rated 5 out of 5 stars

I'm so sick all the filtered

I'm so sick all the filtered, perfect nonsense on other apps. BIGO is just..real. You see people just chilling, having a cuppa, talking about their day. Of course, you get the odd weirdo, but they're easy enough to ignore. The best part is finding those genuine streams where it feels like you're just handing out with a friend. It's comforting, you know? Like a proper community.

September 19, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you so much for this amazing 5-star review! We are absolutely thrilled to read your feedback.
You have perfectly captured the essence of what we hope Bigo Live can be for everyone: a place for real people and genuine connections. We love that you've found that comforting, community feeling that feels just like "handing out with a friend."
It's users like you who make the Bigo community such a special and authentic place. Thank you for being a part of it, and we're so happy to have you with us!

Rated 1 out of 5 stars

Stay away

I am yet to meet one REAL person after reaching out to about 100 ladies

October 10, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're very sorry to hear about your experience. We are committed to fostering a genuine community and take this issue very seriously. Please report any suspicious profiles you encounter or contact our support team at feedback@bigo.tv with details. We appreciate you helping us improve.

Rated 1 out of 5 stars

Just weird

Bigo is good for connecting with people all over the world, and has good translation features. You can “favourite” the streamers you like and even tip them diamonds, which the streamers can convert into cash.
The problem with Bigo though, Is its management, in all areas. They don’t have sensible policy to begin with. They use AI to detect violations - such as typing words like “lubricants, shotgun, toddler” and various others that we don’t know of.
They permit some hosts to stream in their knickers, while forbidding others to dance while standing. And they do all the other creepy 💩 that other reviewers have mentioned, like it’s some sick game.
They were actually banned from all app stores earlier this year, and were reinstated after much begging.
It’s really sad that they don’t recognise consequences themselves, while they’re indulging in enforcing compliance.

September 2, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your feedback. We appreciate you highlighting our connection and translation features. We are very concerned about your comments on policy enforcement and AI moderation. We are continuously working to improve our systems for a fair and consistent experience for everyone. Please share any specific examples with us at feedback@bigo.tv. Your input is vital for our improvement.

Rated 4 out of 5 stars

This is a smooth way to keep in contact…

This is a smooth way to keep in contact with all your love ones from, past, present to future. It's great.

August 7, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for the wonderful feedback! We are thrilled to hear that you find Bigo to be a great way to stay in contact with your loved ones. We appreciate you being part of our global community and hope you continue to enjoy connecting with people on our platform.

Rated 1 out of 5 stars

My report by feedback was rejected due to protect the other user privacy we cant review your report …

On oct 3rd 2025 I send feedback@bigo my report of a woman for violating community standards on offline harrassment and violating community guidelines 4 15 to 17 where it states offline abuse is permanently prohibited and not allowed with my username id the woman username id date time of the incident with multiple screenshots of the community guidelines on session 4 15 to 17 as my supporting materials and the bigo employee 💯 percent refused to address and follow there community standards on session 4 15 to 17 and gave me his answer due to protect the other user privacy we are unable to review your report every time I send my report with the community guidelines session 4 15 to 17 I get that answer every time

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Seems like a scam, giving users false hopes in earning money

My partner couldn't able to get the money from the beans he cashed out. We had to wait for 2 weeks only to get the payment failed message which is weird because att the payment details are correct. The pymt acct is under my name. He worked really hard for that money and yet he didn't even receive it. Whats worse is bigo customer service isn't responsive to our queries at all.

October 4, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're very sorry for the delay and frustration with the cash-out process. This is not the experience we want for our users. Often, payment issues arise if the Bigo account name and the payment account name do not match. Please contact our support team at feedback@bigo.tv with the Bigo ID and transaction details so we can investigate this urgently.

Rated 5 out of 5 stars

Probably my favorite live chat app for…

Probably my favorite live chat app for those nights where I'm bored and looking for some company. Wild mix of people, sometimes groups, all ages and walks of life. Never thought I'd talk to someone from the Fiji island so that's pretty cool too haha

August 12, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you so much for your amazing feedback! We're thrilled to hear you enjoy the diverse community and global connections on Bigo Live. It's wonderful that you're having such a positive experience connecting with people from all walks of life. We appreciate you being a part of our community and hope you continue to have great conversations!

Rated 5 out of 5 stars

my experience on bigo has been nothing…

my experience on bigo has been nothing but a blessing. Mix and mingle with different people. With bigo it definitely brings joy to me.

August 5, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your wonderful feedback! We are absolutely delighted to hear that Bigo has brought you joy and has been a blessing in your life. It's fantastic that you're enjoying the experience of mixing and mingling with different people from our global community. We truly appreciate you being a part of it.

Rated 1 out of 5 stars

I hate how bigo keep attacking me and…

I hate how bigo keep attacking me and frozen my account when I haven't did anything wrong

September 25, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're very sorry to hear your account was frozen. Account suspensions are typically related to potential violations of our Community Guidelines. We want to investigate this for you. Please contact our support team at feedback@bigo.tv with your Bigo ID, and we will review the reason for the suspension and assist you further.

Rated 4 out of 5 stars

Can you PLEASE make it where we can…

Can you PLEASE make it where we can post again? I deleted BIGO and have not used it since the posting feature got taken away. I am downloading it right now to start trying to use it again, but bringing back the posting feature would just absolutely be the cherry on top. pretty please.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Hello bigo there people hurt others on…

Hello bigo there people hurt others on app they use bad word and they tell wanna kill me and also from all part of the world I want express myself I am not happy with app I will say it now please fix app they harm other with abuse language I need to tell you Spanish people leaving app for being hate other countries they hurt other fix spainsh area please put this statement for you know thank you more rule will be good more wose rule so bad people leave please help me thank you

September 25, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are very concerned to hear about the harassment and threats you've experienced. We have a zero-tolerance policy for abuse and hate speech. Please use the in-app report function for any user violating our rules, or email details to feedback@bigo.tv. We take these reports very seriously to ensure our community's safety and will take appropriate action.

Rated 1 out of 5 stars

I really like this app—it’s legit

I really like this app—it’s legit. But most of the people I chat with feel like bots, and I’m just wasting my time. I honestly thought I might find real love here, lol.

September 23, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your feedback! We're glad you see our app is legit but sorry to hear about your experience with suspected bots. We are committed to fostering a genuine community. Please report any suspicious profiles you encounter. This helps us remove them and improve the platform for users seeking real connections.

Rated 4 out of 5 stars

BIGO LIVE IS A PLACE TO SEEK NEW…

BIGO LIVE IS A PLACE TO SEEK NEW RELATIONSHIPS ALONG WITH EARN EXTRA INCOME AND HAVE FUN ENTERTAINMENT WHILE NEVER LEAVING YOUR OWN ENVIRONMENT!! DOWNLOAD BIGO NOW IT WILL CHANGE YOUR LIFE!!

September 7, 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you so much for your amazing feedback and passion for our community! We're thrilled to hear you're enjoying the new connections, entertainment, and opportunities on BIGO LIVE. It means the world to us to have you as part of our global family. We hope you continue to have a fantastic time!

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