Bikeshop Reviews 

69,729
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’m very happy with the inner tube and the speedy service. When I’m next in Spain and need something for my bikes I’ll get it from you folks. Muchos gracias.

Rated 1 out of 5 stars

Bike under warranty and a problems with a component...cycles uk are not interested in helping with this problem. They have had my back wheel for a month and just not interest and passed the problem ba... See more

Company details

  1. Bicycle Store

Written by the company

En línea desde hace varios años, la web Bikeshop.es se ha ido convirtiendo rápidamente en una referencia en el mundo de la bicicleta en Internet. Teniendo por objetivo principal democratizar la práctica de la MTB, hemos apostado siempre por responder lo más rápida y eficazmente posible a la integralidad de la demanda de nuestra clientela. Gracias a nuestra selección de productos, cada vez más amplia y especializada, a nuestro Servicio de Atención al Cliente profesional y resolutivo, a nuestros reducidos plazos de entrega, la reputación de Bikeshop no para de aumentar. Presente en el mercado de la MTB, desde el Cross Country hasta el Descenso, pasando por el BMX, pero también en el mercado del ciclismo en carretera, nuestra tienda en línea ofrece una selección única de marcas y productos. A partir de ahora, gracias a la colaboración con SIGNA Sports y su filial Internetstores, Bikeshop aspira a ganarse una plaza preferencial en el universo del ciclismo en Europa.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

70K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(69,729)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i did not receive my package !

i did not receive my package !? no clue where it is... ?

July 12, 2019
Unprompted review
Bikeshop logo

Reply from Bikeshop

Buenas tardes,

Le agradecemos su pedido y su evaluación.
Lamentamos sinceramente la inconveniencia que comparte con nosotros. No tenemos registrado ninguna reclamación sobre su pedido. Le recordamos que se puede poner en contacto con nosotros a contacto@bikeshop.es o por teléfono 91 269 29 29 y ayudarle lo más rápido posible con su incidente. Quedamos a su disposición.
Deportivamente,
Servicio de Atención al Cliente

¡Hasta pronto en Bikeshop!

Rated 5 out of 5 stars

Simple and efficient!

Simple and efficient!

Ordering process was simple and fast, without incidents. The product was delivered on time without extra hassle and so far there hasn't been anything wrong with it.

July 11, 2019
Unprompted review
Rated 1 out of 5 stars

Very bad shipment

Very bad shipment. I did an order on the 21 of February and I am still waiting...shoulf be here in 5 days. Impossible to contact with transport company. 1st and last order here. Sorry.

March 4, 2019
Unprompted review
Bikeshop logo

Reply from Bikeshop

Buenas tardes,

Gracias por compartir su experiencia Bikeshop.
Le pedimos disculpas por el retraso en la recepción de su pedido.
Somos conscientes de los errores que pueden surgir con los envíos. Nos esforzamos cada día en perfeccionar la rapidez en la resolución de casos como el suyo. Vea adjunto el link con las diferentes posibilidades de entrega que ofrecemos: https://www.bikeshop.es/static/entrega2.html
Su opinión es importante para nosotros.

Deportivamente,
Servicio de atención al cliente

¡Hasta pronto en Bikeshop

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