BillGenie.ie Reviews 

324
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(324)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly efficient service

Incredibly efficient service. Very fast and professional, great attention to details. Will definitely use their services again.

September 20, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Pavel,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service incredibly efficient, fast, professional and that you noticed our attention to detail!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Hassle free

Bill Genie makes our experience of changing utilities provider seemless, quick and hassle free. No messing around, a couple of texts/emails and that's it for another year. Always happy and available to answer any questions. We would highly recommend Bill Genie to anyone

September 20, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Declan,

Thank you so much for the lovely 5* Review.

Delighted to work with you again this year. Yes, no messing around, a couple of texts/emails is all it takes and we are always happy to answer any questions/queries that people have.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic service

Fantastic service from James and the team in Billgenie. From start to finish they are on the ball and make everything as easy as possible. Used their services for the last 2 years with no issue. I have no hesitation in recommending.

September 20, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Frequent Flyer,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us to be on the ball and that the process was made as easy as possible- just the way that it should be!!!

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Prompt & professional, hassel free service

I would highly recommend the Billgenie, James & Ishka. The service is amazing. Simple, extremely user friendly service, professional & efficient. Within 24 hrs, I got a better electricity deal and the new supplier was set up for me. No hassel, stress-free service.

September 19, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Oocorr,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service prompt, professional, simple, user-friendly, efficient and hassle- free, just the way that we would like it to be.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

This is a fantastic service

This is a fantastic service. Ishka and James were so helpful and save me money every year with zero effort from my side. Thank you

September 20, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Nina,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service helpful and fantastic and most importantly that you are saving money every year with zero effort!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Prompt response to emails

Prompt response to emails.
Responded in time frame they said they would. Hasslefree switch to cheaper electricity supplier. Happy to recommend

September 17, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Belinda,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service prompt and hassle-free.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service I always make savings…

Excellent service I always make savings James brilliant to deal with

September 18, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent and that you are making savings.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service.

September 11, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

James was a pleasure to deal with

James was a pleasure to deal with. All I had to do was send him an old bill and he did the rest. Highly recommend.

September 12, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Damien,

Thank you so much for the lovely 5* Review.

Yup, a recent bill is all that we need and we will do the rest!!!!! Thanks for recommending us.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great service!!

Ive been using Billgenie for a few years. Always great to deal with. Very friendly and professional and they get me the best deal every year without any hassle.

September 12, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi John H,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service friendly, professional and most importantly that you are getting great deals every year.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Worth reviewing energy costs

With the ever increasing energy costs, we looked at reviewing our energy bills and sought the advice and expertise of BillGenie.ie. Delighted once again with the service received. E-mails were responded to in a timely and friendly manner by Ishka and James. Would highly recommend that you contact them.

September 11, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Moira,

Thank you so much for the lovely 5* Review.

Delighted to hear that you are happy with our service again this year and that we responded in a timely and friendly manner.

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service

James and Ishka provide an excellent service.
Sent me a reminder about renewal.
They do all the work and I reap the reward of cheaper electricity😀. All completed very promptly.
I highly recommend BillGenie.ie

September 9, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent and prompt. Yes, people appreciate the little reminder and review every year helping them to avoid the higher out of contract rates with the suppliers.

Thank you for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish with James and Ishka. Very helpful with any questions. We are making savings each year on our home energy bills.

September 9, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Gillian,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service brilliant and helpful.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

What a great service

What a great service. So responsive and makes everything easy. No hesitation in revommending.

September 7, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi John,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service great, responsive and easy.

Thank you for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service

Very efficient.
Very helpful.
100% satisfied with Billgenie.

September 7, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi CJ,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service efficient, helpful and that you are 100% satisfied.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service

The switch over was straightforward and simple. The lads at BillGenie are very kind and patient, and got back to me very quickly!

August 27, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kaya,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service quick, straight forward, simple, kind and patient!!!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie is extremely helpful and…

Billgenie is extremely helpful and efficient in replying to enquiries. I switched my energy supplier on his advice and have saved quite a lot of money. I would definitely recommend BillGenie.

August 30, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ursula,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service extremely helpful and efficient and that you are happy with the savings made.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Brilliant

James provides a fantastic service - Bill Genie takes all the stress out of switching. Can’t recommend enough!

August 31, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi DM,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find our service fantastic. Yes, Pay Less- Zero Stress is our slogan so happy to hear that we lived up to it!!!!

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Ishka and James are fantastic.

BillGenie are aptly named, Ishka and James are delightful to communicate with. All I had to do was send them a recent bill and they worked their magic AGAIN and got me a better deal than last year. I am delighted with their service, lovely people.

August 27, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Rosy,

Thank you so much for the lovely 5* Review.

Very happy to hear that you found us delightful to communicate with and that we were able to improve on last years' deal.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Expert advice and a simplified process

BillGenie made the process of deciding whether to switch electricity suppliers, and then facilitating the switch, as easy as can be. I wanted to add a name to the account as well, which I thought would add complications, but no, it was easy peasey. I check in with them every year.

August 14, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Cheryl,

Thank you so much for the lovely 5* Review.

Delighted to hear that you were happy with our service again this year. Yes, a recent bill is all that we need and we will work our magic from there!!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look