Competitive pricelevel - good service
Competitive pricelevel. Several product sold cheaper than in Germany. And as one of very, very few, this webshop also ships to germany. They don't even charge extra for it.
January 7, 2021
Unprompted review
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Company details
Information provided by various external sources
Vi er en nyopstartet lille virksomhed, hvis ide er at skaffe folk fiskegrej til billige penge, så alle har råd til at tage ud og fiske.
Contact info
Præstefælledvej 89, 2770, Kastrup, Denmark
- 60749381
- salg@billigtfiskegrej.dk
- www.billigtfiskegrej.dk
2.0
Poor
78 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Disappointing experience but resolved at last
It is my first time to give 1 star to a shop. But I would like to share my story with you.
I placed two orders on this website. The first one was paid via bank transfer. I realised I would like to add some stuff so I asked the team to cancel the order and let them know I would like to have the money back.
After that, I placed another order, paid with a credit card (I realised they have this option). The product is good but it turned out not something I expect, so after contacting the team and submitting the refund form, I post the package back to the warehouse.
After almost two months, I am still waiting for the refund. I tried to contact the team more than 20 times, both via mail and phone, but either there was no one answer the mail or call (During the working hours), or they said they would do it immediately. Then it never happened.
Please carefully consider buying products from them, at least from the website.
Update: After I posted this review, the customer team contacted me to help me resolve the issue. It was resolved so I changed it from one star to three.
September 12, 2020
Unprompted review
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