Bingostars Reviews 

144
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and instant withdrawal process, often receiving their winnings within minutes or hours. Many people also appreciate the excellent selection and variety of games available, along with a user-friendly and easy-to-navigate website. Reviewers consistently highlight the helpfulness and quick responses from customer service, making their overall experience positive. However, some customers also noted occasional issues with the website not loading or having problems accessing the site. A few other people also felt that withdrawal timings could be inconsistent, with some experiencing delays or issues with their funds not being received. Additionally, some reviewers expressed concerns about the frequency of wins or the fairness of game outcomes.

What people talk about most

Website

People report positive experiences with the website, often praising its ease of use, excellent layout, and... See more

Payment

Customers consistently note positive experiences with payment, particularly praising the speed and ease of... See more

User experience

Customers had positive experiences with user experience, highlighting the ease of use and navigation of the... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the great... See more

Customer service

Users describe positive interactions with customer service, highlighting their promptness and helpfulness in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Enjoy using bingo stars Win frequently and they have a good range of games often give 100 free spins with small deposits and quick withdrawals thanks

Company replied

Rated 4 out of 5 stars

I love this site but the only thing that i can say which is negative is that when you withdraw its never the same timing and its not down to the time of day as ive withdrawn at the same time of day an... See more

Company replied

Rated 4 out of 5 stars

I do love this site and enjoy the games but it just won't load 😒 continually having problems accessing the site

Company replied

Rated 5 out of 5 stars

Love bingo stars great site good games fast payouts always get paid within hours of withdrawing never had any issues my go to casino !

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(144)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a little win

Had a little win. Website didn’t buffer. Plenty of game choice, Ease of navigating

December 4, 2025
Bingostars logo

Reply from Bingostars

Hi Margaret,

Thank you for your review. It's great to hear that you've enjoyed playing at Bingostars!

We hope to see you again soon.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Great choice of bingo games

Great choice of bingo games. I like some of the online slots as well.

November 2, 2025
Bingostars logo

Reply from Bingostars

Hi,

Thank you for your review.

We're so glad you're enjoying playing with us!

Best wishes,
Bingostars

Rated 4 out of 5 stars

Enjoy using bingo stars

Enjoy using bingo stars
Win frequently and they have a good range of games often give 100 free spins with small deposits and quick withdrawals thanks

November 1, 2025
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Kerry,

Thank you for your review. I'm glad to hear that you're enjoying playing at Bingostars!

Best wishes,
Bingostars

Rated 2 out of 5 stars

The games don’t give many wins at all

The games don’t give many wins at all

October 28, 2025
Bingostars logo

Reply from Bingostars

Hi Donna,

Thank you for your review. I'm sorry to hear that you've not had many wins when playing with us.

Please be assured that we are fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@bingostars.co.uk. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Very helpful and quickly resolved my…

Very helpful and quickly resolved my issue tyvvm to Jackie for her help

October 30, 2025
Bingostars logo

Reply from Bingostars

Hi Angela,

Thank you for your review. We're so glad you enjoyed your experience with us :)

I will pass on your kind words to Jackie!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Quick payouts

Quick payouts

October 21, 2025
Bingostars logo

Reply from Bingostars

Hi Donna,

Thank you for your feedback.

We're so glad to hear you're happy with our service!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Great site

Great site, helpful, lovely customer services

August 27, 2025
Bingostars logo

Reply from Bingostars

Hi Sarah,

Thank you for your review. We're thrilled to hear this!

We hope to see you again soon :)

Bingostars

Rated 5 out of 5 stars

Very helpful and quick to solve any…

Very helpful and quick to solve any queries

August 12, 2025
Bingostars logo

Reply from Bingostars

Hi Lisa,

This is great to hear! We pride ourselves on providing only the best customer service to our players :)

Best wishes,
Bingostars

Rated 5 out of 5 stars

Very helpful and quickly resolved my…

Very helpful and quickly resolved my issue

July 29, 2025
Bingostars logo

Reply from Bingostars

Hi Donna,

Thanks for your feedback. We're so happy to hear this and we hope to see you again soon!

Best wishes,
Bingostars

Rated 5 out of 5 stars

I had a inquiry,which got resolved…

I had a inquiry,which got resolved straight away and I reactivated my account and I was able to play straight away.And communication with the host was lovely.Thank you Jackie

July 29, 2025
Bingostars logo

Reply from Bingostars

Hi Sabrina,

Thank you for your feedback. We're thrilled to hear that our customer service team were able to assist you, and I'll pass on your comments to Jackie :)

Best wishes,
Bingostars

Rated 5 out of 5 stars

great customer service, and the odds are great

needing to speak online chat, they were attentive and answered quickly and promptly

July 16, 2025
Bingostars logo

Reply from Bingostars

Hi Jessica,

This is wonderful to read :) We pride ourselves on providing the best customer service to our players and we're so glad you had such a good experience.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Seems to be a very fair star bingo is 5 Star and honest…

Seems to be a very fair and honest site.
Always confirm deposits with you by email.
Having good fun playing here.

July 11, 2025
Unprompted review
Bingostars logo

Reply from Bingostars

Hi,

This is great to hear :) We're so happy that you're enjoying playing with us.

We hope to see you again soon.

Best wishes,
Bingostars

Rated 1 out of 5 stars

Never received my free spins and when I…

Never received my free spins and when I asked about them, there said I didn't qualify ,,,i did speak to them and sent a screenshot about there still said i didn't meet there criteria

May 27, 2025
Bingostars logo

Reply from Bingostars

Hi Louise,

I'm sorry to hear this. Unfortunately as this is a public forum I am unable to discuss details pertaining to your account and/or activity on here. If you would like to discuss this further please contact us via live chat or by emailing support@bingostars.co.uk

If a promotion has a deposit or wagering criteria, this must be met by the end of the qualifying period in order to be eligible for an award. If you feel you should have qualified for a recent promotion you can screenshot your account history here: https://www.bingostars.co.uk/history/
For deposit activity, select Deposits. For wagering activity select Games. You can then send it to our support team via the channels listed above.

Kind regards,
Bingostars

Rated 5 out of 5 stars

Could give free spins

Could give free spins

June 15, 2025
Bingostars logo

Reply from Bingostars

Hi Kayleigh,

Have you opted in to receiving emails and bonuses from us? This way you'll never miss a free spins offer :)

You can access your marketing preferences via My Account.

Best wishes,
Bingostars

Rated 1 out of 5 stars

Hope it don't happen to you, Stop my account just as I put enough…

Stop my account just as I put enough money in the slots to get to the top pay outs

June 6, 2025
Bingostars logo

Reply from Bingostars

Hi Stephen,

I'm sorry to hear this. As this is a public platform we're unable to discuss the details of your account on here, so please get in touch with us via live chat or by emailing support@bingostars.co.uk and a member of our Customer Services team will be in touch.

Best wishes,
Bingostars

Rated 3 out of 5 stars

Payout wins take to.long .to play you…

Payout wins take to.long .to play you take the payments instantly but we have to wait up to 12 hours for win payments.

June 5, 2025
Unprompted review
Bingostars logo

Reply from Bingostars

Hi John,

I'm sorry to hear this. We aim to process all withdrawals within 24 hours. Once we have processed a withdrawal the time it takes to reach you is dependent on the payment method and how quickly they process incoming payments.

I hope this helps. If there's anything else you need help with, please don't hesitate to contact us via live chat or by emailing support@bingostars.co.uk

Thanks,
Bingostars

Rated 5 out of 5 stars

Asap

Bingostars

June 1, 2025
Bingostars logo

Reply from Bingostars

Hi,

Thanks for such a lovely review!

Best wishes,
Bingostars

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