I’ve been taking Bio-Kult for over a year and have now set up a regular subscription. Having had gut issues for decades I’ve finally found something that really helps. Having had quite severe heart... See more
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Placed an order and not heard a word since. Order page shows dispatched but no tracking, no phone number and no response to query form. Exceptionally poor.
Made a BOGOF order over Black Friday weekend. Extra pack not sent. When contacted, BioKult made a very quick and positive response to remedy their oversight. If only all customer facing teams were so... See more
The best probiotics out there, Bio-Kult has changed my life! After taking regularly I don’t have anymore bloating, I can tolerate dairy again, and I feel so much happier. I’ve not felt anxious or stre... See more
Company replied
Company details
About Bio-Kult
Written by the company
ADM Protexin, manufacturers of Bio-Kult, is dedicated to producing innovative, research based, live bacteria products of the highest quality for the human healthcare market.
Who are we and what do we do?
Our story began 30 years ago when our founder started developing live bacteria products for use in his farm animals (we moved into human products later).
Whilst our knowledge on the gut and microbiome health has grown since then, our values haven’t changed. Quite simply, we believe that a healthier, happier quality of life starts with your unique microbiome. Our award winning range of clinically proven, NHS-used, bio-cultures are specially designed to support you, because life is better when you’re better.
We confidently and proudly shout that we’re the experts in all things microbiome, because we have the most incredible team behind the scenes. We have 14 nutritionists and nutritional therapists from across the country (10 who work as nutritional advisors, and 4 who make up our technical team). Together (with a further 40,000 colleagues worldwide, in our parent company ADM) we develop our own bacteria strains to provide something for everyone, with targeted microbiome support.
- The UK's leading live bacteria brand
- Used in the NHS
- Over 40 clinical trials
- Multi-award winning range
- Formulated in the UK
Number 1 and fastest growing live bacteria brand in Great Britain*
We're trusted by major retailers including Boots, Tesco, Sainsbury's, Lloyds Pharmacy, Superdrug, Waitrose, Ocado and Holland & Barrett, as well as being stocked in your local independent.
We want to live in a world where we can all understand and improve our gut and microbiome health, and feel free to talk about it! After all, having the confidence to take your everyday health into your own hands is something to be celebrated.
(*IRI Total Market, Unit Sales, MAT 18/02/2023)
Bio-Kult Everyday
Written by the company
- Making Life More Digestible
- Bio-Kult Everyday is scientifically developed to target the digestive system. Our advanced multi-strain formulation contains 14 live bacterial strains to complement your existing gut flora and make life a little more digestible.
Contact info
ADM Protexin Ltd, TA13 5JH, Lopen Head, United Kingdom
- 01460243230
- info@bio-kult.com
- www.bio-kult.com
3.3
Average
172 reviews
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Great probiotic!
June 20, 2022
Reply from Bio-Kult
Glad you had such a positive experience, and thank you for leaving a review!
Ordered probiotics on 31 May
Ordered probiotics on 31 May, still waiting for delivery on 14 June
June 14, 2022
Reply from Bio-Kult
Thank you for your review Samantha. I'm sorry to hear you've not received your order yet. I can see we despatched your order on 1st June, please do contact us either via info@bio-kult.com or pop us a call at 01460 243230 and a member of our sales team can look into this further for you.
I am very happy with this product and…
I am very happy with this product and would definitely recommend.
June 12, 2022
Reply from Bio-Kult
Thank you for taking a moment to leave us a review, it's great to hear you'd recommend Bio-Kult!
I don't know as I am still waiting for…
I don't know as I am still waiting for it to arrive, after being told it would only take 3 days!!
June 10, 2022
Reply from Bio-Kult
Hi Sheila, apologies you were advised it would take 3 days - we ship via Royal Mail second class, our general delivery terms are 7 working days from despatch, and we aim to despatch within 3 working days from the order being placed. Please can you let us know when you were advised it would take 3 days so we can follow this up and ensure the correct information is shared in future. We really appreciate your feedback, thank you for taking the time to share with us.
Great service !
June 9, 2022
Reply from Bio-Kult
So pleased to hear this - thank you for the five stars!
Item arrived damaged contacted seller…
Item arrived damaged contacted seller and got no reply
June 7, 2022
Reply from Bio-Kult
We're sorry to hear your order arrived damaged and you've not received a response from us.
Would you mind providing more information so I can assist you please - did you reach out to us via email?
Please provide the contact information you used so I can trace your original communication and follow this up.
Item not received.
It's a bit pointless asking me to review an item I haven't yet received.
June 6, 2022
Reply from Bio-Kult
Thanks for your review Sheila, I can see you placed your order on the 30th May and we despatched on the 31st May. We ship via Royal Mail second class, please allow 7 working days for your order to arrive. Due to the bank holiday this does mean that our automated review request has reached you before the product on this occasion. We appreciate your feedback and hope you'll be pleased with the product once your order arrives.
I still have not received my order
I still have not received my order - so my vote reflects this.
June 5, 2022
Reply from Bio-Kult
Thank you for your review Edwina.
I can see that you placed your order on Sunday 29th May, and this was despatched on Tuesday 31st May. All our standard orders are sent out via Royal Mail second class and we ask that you allow 7 working days for delivery once your product has been despatched. Due to the bank holiday the 7th working day would be Monday 13th June. Please do reach out to us at info@bio-kult.com if you still have not received your order at this time.
Thank you again for your feedback, we really appreciate hearing from our customers and are always looking to improve our services.
Reply from Bio-Kult
So pleased to hear you'd recommend our service - thanks for the 5 stars!
I tried to create an account
I tried to create an account, and it kept giving me errors, telling me the passwords didn't match, I tried a half dozen times, used the upper, and lower case a number and symbol, and made sure it was over 8 characters, but repeatedly got not matching.
May 26, 2022
Unprompted review
Reply from Bio-Kult
We're sorry to hear you had trouble creating an account. It'd be really helpful if you could share a screenshot of the error message you were receiving, please could you email this to info@bio-kult.com, and we can help resolve the issue. Thank you for taking the time to share your experience with us.
Reply from Bio-Kult
Thanks for your review Frank - it's great to hear you've seen such positive results within a week of taking the product.
Reply from Bio-Kult
Thanks Amanda - great to hear you recommend Bio-Kult!
Happy to keep ordering
This is a reliable product which I reorder. My only quibble is that the box the capsules are despatched in is quite heavy-duty and perhaps larger than necessary.
May 5, 2022
Reply from Bio-Kult
Thank you for your review Jan, we really appreciate valuable feedback like this!
Quick and easy ordering and prompt…
Quick and easy ordering and prompt delivery. I have been using Bio-Kult for a while but this is the first time I have used the online shop - will gladly shop this way in future.
May 3, 2022
Reply from Bio-Kult
Thanks for your review Peter - so pleased our online service was quick and easy for you :)
Ordered several boxes of the Multi strain Advanced 120’s.
Ordered several boxes of the multi-strain advanced for my nephew in Mexico who finds he cannot live without it! His autism brings gut symptoms that can cause diarrhoea and taking the multi-strain prevents and regulates his bowel movements. His face lit up when I unpacked the boxes. A very happy customer!
Came well packaged and promptly. Thanks Bio-Kult!
April 29, 2022
Reply from Bio-Kult
We're so pleased your nephew experiences such positive results taking Bio-Kult - it's stories like these that remind us why we do what we do! Thank you for sharing Carmen :)
Happy with the product so far
Happy with the product so far. Good price. Definitely gonna order some more
April 27, 2022
Reply from Bio-Kult
We're so pleased to hear you'll be a returning customer - welcome to the Bio-Kult family :)
Reply from Bio-Kult
Thank you for the review :)
Good price - good do better on packaging
Good price, promptly dispatched. The product box appears to be designed to minimise packaging 😊 But the over box was huge and covered in unrecyclable tape.
April 11, 2022
Reply from Bio-Kult
Thank you for your review Michelle, we really appreciate your detailed feedback - this will help us improve our service!
Reply from Bio-Kult
Thank you for the five stars! So pleased to see you would recommend us.
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