Bio-Synergy Reviews 

198
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Poor delivery time. No instructions for fitting correctly. Product ok if I can work out how to put it on So sorry you are correct it’s not you. I don’t know how to remove the review

Company replied

Rated 5 out of 5 stars

I've used Bio Synergy products for over 20 years. They are transparent with ingredients you can trust (WADA approved). they deliver rapidly, their protein is high quality and tastes / mixes great. P... See more

Company replied

Rated 5 out of 5 stars

Excellent products, have tried a range of pre, during and post workout products to date and have been impressed with them all. Shakes are light and refreshing, not heavy or sickly. Flavours are gr... See more

Company replied

Rated 5 out of 5 stars

The most effeicent products I’ve ever used. Whatever your sporting profession or training goals, these products will get you the best results. Bio-Synergy are also great at getting your order to... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Want to get the most out of your training? Then choose our award winning sports nutrition to support your goals and #MakeIthappen, whether you are looking for protein, pre-workouts, DNA & Epigenetics home test kits or vegan supplements we have it all.


Contact info

4.2

Great

TrustScore 4 out of 5

198 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(198)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product & great customer service

Great product & great customer service. My flavour of protein powder was out of stock after I ordered & would take time to arrive. I received a phone call apologising & offering me another flavour. When I said I just wanted my usual vanilla I got another apology & a promise of something extra in my order to make up for the delay. Sure enough a nice little extra product arrived. Bravo Bio Synergy

May 18, 2023
Rated 5 out of 5 stars

On point customer service.

I had wanted to start using pre workout for a long time and finally got a gift card for Bio Synergy and heard a lot of good things online about them. Struggled to use the gift card but once I emailed in the amazing Dan had replied very quickly even on a weekend and got me all sorted and now awaiting my order. The customer service I received from Dan was the best I have ever seen! Service like that needs to be recognised and makes people want to buy the products to support an amazing company. All in all 100% recommend Bio Synergy! Thankyou Dan and the rest of your team.

February 8, 2023
Unprompted review
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Reply from Bio-Synergy

Thanks a million, hope that you enjoy the product too :)

Rated 5 out of 5 stars

Biosynergy have been great from start…

Biosynergy have been great from start to finish - the communication with the team is excellent, always really responsive and friendly.
Partnering up with them has been a breeze and we are looking forward to seeing how we can all progress together in the fitness world!
Thank you Dan and the team!

January 26, 2023
Unprompted review
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Reply from Bio-Synergy

Meg, thanks for the kid words and excited to be working with you :) #makeithappen

Rated 5 out of 5 stars

Started using the recommended products…

Started using the recommended products having done my DNA test. Knowing exactly what my body needs and when has really accelerated my training. Dan was extremely knowledgable and understanding of my needs which helped choosing the personalised training programme.

January 2, 2023
Unprompted review
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Reply from Bio-Synergy

Thanks for the love #makeithappen

Rated 5 out of 5 stars

Amazing service and products

Amazing service and products! Always helpful whenever you ask for advice on supplements.
Top class!!

January 5, 2023
Unprompted review
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Reply from Bio-Synergy

Great to hear that we are helping to #makeithappen :)

Rated 5 out of 5 stars

Products you can trust

Outstanding customer service. Products I trust with all the athletes and clients I work with. Look no further!!

January 5, 2023
Unprompted review
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Reply from Bio-Synergy

Marc, thanks .. authenticity and credibility are a cornerstone of our brand :)

Rated 5 out of 5 stars

Best on the Market

Top quality supplements, wouldn’t use anyone else!

December 15, 2022
Unprompted review
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Reply from Bio-Synergy

Jake.. thanks for the love, greatly appreciated :)

Rated 1 out of 5 stars

I can't review something I have not…

I can't review something I have not received yet !!! Ordered on 19th December!! Originally thought 29th Dec so this is an even worst delay !

January 3, 2023
Unprompted review
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Reply from Bio-Synergy

Hi, for 25 years we have been 100% focused on delivering quality products and being customer centric, as a result of Holiday's orders are not dispatched over the Christmas period, as our hard working team need a break :) I hope that when you do get your order that you will love the product(s) and share your views.

Rated 1 out of 5 stars

I ordered a while ago and paid postage…

I ordered a while ago and paid postage but heard nothing and not received order

December 10, 2022
Unprompted review
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Reply from Bio-Synergy

Hi Lorraine, sorry to hear this, sadly likely many UK businesses deliveries have been impacted by strikes & snow, hopefully you will receive delivery soon :)

Rated 5 out of 5 stars

Excellent Customer Support. 5 Stars +

I purchased the DNA kit a few weeks ago & decided today was the day to send it off to Bio Synergy.

I had a couple of issues that were not the company's fault but my own & sent a message to the
makeithappen link

I received a fast response from Daniel & then spoke to very patient/professional member of staff who resolved my issues with a matter of minutes.

Ive posted the package, so now l just need to wait for the test results to arrive.

Thank you again for being a very friendly & professional company. 😊

November 3, 2022
Unprompted review
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Reply from Bio-Synergy

Really appreciate the feedback :)

Rated 5 out of 5 stars

What a fantastic idea

What a fantastic idea and a great way to learn about your body. I think it's so great to live in a world where we can really understand ourselves to this level and to have the insight the Bio-Synergy has provided will be invaluable to me and my family moving forward. Highly recommend.

July 22, 2022
Unprompted review
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Reply from Bio-Synergy

100% thank :) #makeithappen

Rated 5 out of 5 stars

Whey better - Bio Synergy

Whey better is a very good and safe product with a lot of different favors. I take it after or before hard training. It's very useful to increase the recover speed.
I ordered since ~4 years and I will not change.
Regarding commercial service, Bio Synergy is at the top, they are customer focus. I really appreciate

July 5, 2022
Unprompted review
Bio-Synergy logo

Reply from Bio-Synergy

Patrick, many thanks for your review, have a great workout Wednesday :)

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