Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
Company replied
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more
Company replied
My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more
Company replied
Company details
About BioCare
Written by the company
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Contact info
1 Hedera Road, B98 9EY, Birmingham, United Kingdom
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service from the time I called to the time of delivery, both the sales person and the advisor I spoke to, took time to make sure I got the best care!
July 28, 2026
Reply from BioCare
Dear John,
Thank you so much for your lovely review! We’re delighted to hear that you received such a high level of care from our team, from your initial call right through to delivery. We really appreciate your kind words and are pleased that our sales and advisory teams were able to help you find the best solution.
Thank you for choosing us!
Kind regards
BioCare Customer Care Team
Thoroughly reliable product and…
Thoroughly reliable product and professional service, from ordering to deliver was just 24 hrs.
I always use this company to buy Biocare liquid B6 and D3 for my daughter.
Highly recommend the company.
July 28, 2026
Reply from BioCare
Dear Caroline,
Thank you so much for your wonderful review and continued support! We’re delighted to hear that you’ve found both our products and service reliable, and that your order was delivered within 24 hours.
We really appreciate your recommendation and are pleased to be your trusted supplier of BioCare Liquid B6 and D3.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Melanie,
Thank you for your great review! We’re pleased to hear that you found the ordering process easy and that your delivery arrived quickly.
We really appreciate your feedback and custom.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Lis,
Thank you so much for your fantastic review! We’re delighted to hear that you’re happy with the product and that it arrived promptly. We really appreciate your kind words about our service.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare customer Care Team
Satisfied customer
I think BioCare is very knowledgeable around its products so I was able to get good advice on what I needed. The goods were promptly sent, indeed they were here they within two days.
I have found the product very helpful so it is something I will need from time to time so it's good to know that you are there when I need it.
July 27, 2026
Reply from BioCare
Dear Customer,
Thank you so much for your lovely review! We’re delighted to hear that you found our team knowledgeable and that we were able to provide helpful advice on choosing the right product for you. It’s also great to know your order arrived promptly and that you’ve found the product helpful.
We really appreciate your continued trust in BioCare and look forward to being here whenever you need us. Thank you again for choosing BioCare!
Kind regards
BioCare Customer Care Team
So far so good
So far so good. have been using this product for a few months now. I am sleeping better and have more energy. I have increased my exercise routine and generally feel better
July 27, 2026
Reply from BioCare
Dear Kim,
Thank you for sharing your experience! We’re delighted to hear that you’ve noticed positive changes in your sleep, energy levels and overall wellbeing. It’s wonderful to hear that you’ve also been able to increase your exercise routine.
We really appreciate your feedback and wish you continued success!
Kind regards
BioCare Customer Care Team
Very good experience buying first…
Very good experience buying first purchase
Now waiting for good effect
July 27, 2026
Reply from BioCare
Dear Rajesh,
Thank you for sharing your experience! We’re delighted to hear that your first purchase with us was a positive one. We hope you’re happy with your supplements and wish you all the best.
Thank you for choosing BioCare!
kind regards
BioCare Customer Care Team
Easy to order arrived on time
July 26, 2026
Reply from BioCare
Dear Marion,
Thank you for your review.
Because we care, we put customers at the heart of everything we do, and it’s great to hear you are happy with your purchase.
Thank you for your custom, we really appreciate it.
Kind regards,
BioCare Customer Care Team
Excellent service as usual
Excellent service as usual. Easy to use website, fast delivery by Royal Mail.
July 18, 2026
Reply from BioCare
Dear Gillian,
Thank you for your lovely review! We’re delighted to hear that you’ve enjoyed our service as usual and found our website easy to use. It’s great to know your order arrived quickly with Royal Mail too.
We really appreciate your continued support!
Kind regards
BioCare Customer Care Team
Great products and service.
July 6, 2026
Reply from BioCare
Dear Customer,
Thank you for your feedback.
We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.
Kind regards,
BioCare Customer Care Team
ALWAYS EXCELLENT RELIABLE products and…
ALWAYS EXCELLENT RELIABLE products and super fast delivery
July 15, 2026
Reply from BioCare
Dear customer,
Thank you so much for your fantastic review! We’re delighted to hear that you can always rely on our products and that you’re happy with our fast delivery. Your continued trust and support mean a great deal to us!
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Bo,
Thank you for your review.
We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read that the delivery time is quick.
Kind regards,
BioCare Customer Care Team
Excellent customer adviser,very…
Excellent customer adviser,very friendly and knowledgeable,so helpful.
Next day delivery.
July 24, 2026
Reply from BioCare
Dear Rachel,
Thank you for your lovely feedback! We’re so pleased to hear that you found our customer adviser friendly, knowledgeable and helpful. We’re also delighted that your order arrived the next day. We really appreciate you taking the time to share your experience!
Kind regards
BioCare Customer Care Team
I have been buying BioCare supplements…
I have been buying BioCare supplements for many years and shall continue to buy them as they are superior to other brands.
July 24, 2026
Reply from BioCare
Dear Mary,
Thank you so much for your wonderful review and for choosing BioCare for so many years. We’re delighted to hear that you consider our supplements superior to other brands. Your continued trust and loyalty mean a great deal to us, and we look forward to supporting you for many more years to come!
Kind regards
BioCare Customer Care Team
Ease of communication to order the…
Ease of communication to order the product and without delay the product was delivered within 24hrs excellent service
July 22, 2026
Reply from BioCare
Dear Eifion
Thank your for your review.
We're so pleased to hear that ordering was easy and that your product was delivered within 24 hours. It's great to know you were happy with the service and we really appreciate you taking the time to share your experience.
Kind regards
BioCare Customer Care Team
Great product and brand
Great product and brand, it is really important for me to take supplements with high quality and I always reach out to BioCare!
July 7, 2026
Reply from BioCare
Dear Miss Aleksandra
Thank your for your review.
We're delighted to hear that you trust BioCare for your supplements and that our commitment to quality is so important to you.
We appreciate your continued support.
Kind regards
BioCare Customer Care Team
Prompt and efficient
July 22, 2026
Reply from BioCare
Dear David
Thank your for your review.
We're delighted to hear you found our service prompt and efficient. We really appreciate your support.
Kind regards
BioCare Customer Care Team
Fast delivery
Fast delivery, purchased Polyzyme, they are helping with my digestive issues
July 21, 2026
Reply from BioCare
Dear Ruth
Thank your for your review.
We're delighted to hear your order arrived quickly and that Polyzyme is helping with your digestive issues. We really appreciate you sharing your experience and hope you continue to see great results.
Kind regards
BioCare Customer Care Team
Excellent service and product
Excellent service and product as always. Very friendly staff and easy to contact them if needed
July 21, 2026
Reply from BioCare
Thank you for your review.
We're delighted to hear that you consistently receive excellent service and are happy with our products. Our team works hard to ensure every customer feels supported and can easily reach us when needed.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Daniela,
Thank you for your wonderful review.
We're delighted to hear you found our service quick and easy, and that you're happy with the product. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards
BioCare Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.