Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
Company replied
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more
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My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more
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Company details
About BioCare
Written by the company
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Contact info
1 Hedera Road, B98 9EY, Birmingham, United Kingdom
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4.9
Excellent
7K reviews
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Great products
Great products, the only thing the immune complex is too small and it should be in table form as the powder doesn’t mix well.
June 28, 2026
Reply from BioCare
Dear Irvana,
Thank you for taking the time to leave a review.
We're so pleased to hear that you're enjoying our products.
We also appreciate your comments about the Immune Complex powder. Customer feedback is invaluable, and we'll be sure to pass your suggestions regarding the serving size and tablet format on to our team.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
BioCare Customer Care Team
Reply from BioCare
Dear Mrs P Sumner,
Thank you for your review.
We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read that the delivery time is quick, and the product met your expectations.
Kind regards,
BioCare Customer Care Team
Reply from BioCare
Dear A Sweeney,
Thank you for your review.
Because we care, we put customers at the heart of everything we do, and it’s great to hear you received your product quickly.
Thank you for your custom, we really appreciate it.
Kind regards,
BioCare Customer Care Team
Reply from BioCare
Dear Verity,
Thank you for your review.
We care about ‘Shaping a healthier society’ and building a culture that reflects our core beliefs - Commitment, Effectiveness, Trust, and Challenge. They inspire the way we work and influence everything we do, as we love BioCare too!
Kind regards,
BioCare Customer Care Team
Information from BioCare was most helpful.
I emailed a question regarding the vitamin I was going to order. The reply I received was useful and consequently I bought the product. Delivery was efficient.
June 22, 2026
Reply from BioCare
Dear Mrs Monaghan,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that our team was able to provide the information you needed to help you make your decision, and that you found our response helpful.
We're also pleased that your order arrived promptly. Thank you for choosing BioCare, and we look forward to supporting you again in the future.
Kind regards
BioCare Customer Care Team
Quick delivery and everything fine
June 26, 2026
Reply from BioCare
Dear Margaret,
Thank you for your review.
We understand how important it is to receive your order as quickly as possible. As a company, we are committed in delivering fast and efficient services - locally, nationally and around the globe.
Thank you for your custom, we really appreciate it!
Kind regards,
BioCare Customer Care Team
Excellent friendly phone customer…
Excellent friendly phone customer service and pure effective products
June 26, 2026
Reply from BioCare
Dear Anja,
Thank you for your fantastic review!
We're so pleased to hear that you had an excellent experience with our friendly customer service team and that you're happy with the quality and effectiveness of our products.
We really appreciate your custom.
Kind regards,
BioCare Customer Care Team
Reply from BioCare
Dear Deborah,
Thank you for your review.
We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read that the delivery time is quick.
Kind regards,
BioCare Customer Care Team
Excellent
The staff and information provided were excellent, along with the actual products. Thank you very much.
June 26, 2026
Reply from BioCare
Dear Miss Hallett,
Thank you for your review.
We're so happy to see that our supplements meet your requirements and expectations.
Here at BioCare, the Customer service team and Clinical Nutrition team do their best to make sure all our customers receive the best service and advice.
Kind regards,
BioCare Customer Care Team
Good experience and good products
June 26, 2026
Reply from BioCare
Dear Barbara,
Thank you for your kind review! We're delighted to hear you had a good experience and that you're happy with our products.
Your feedback means a lot to our team, and we truly appreciate your support. We look forward to serving you again in the future!
Kind regards
BioCare Customer Care Team
Its all good
Its all good. I've been buying supplements from Biocare for years now. I repeat buy and have used their 'speak to a nutritionist' service to recommend supplements for health problems with good results. Their quality is good and their customer service is very good. I will be staying with them.
June 26, 2026
Reply from BioCare
Dear Georgina,
Thank you for your wonderful review and for your continued loyalty over the years. We're so pleased to hear that you've had good results with our supplements and found our Nutrition Team helpful in recommending products to support your health. It's also great to know you've been happy with the quality of our products and the service you've received.
We truly appreciate your support and look forward to continuing to support you on your health journey.
Kind regards
BioCare Customer Care Team
Have been with Bio Care for many years…
Have been with Bio Care for many years they are very helpful and always come the next day.Thank You Very Much X
June 26, 2026
Reply from BioCare
Dear Jennifer,
Thanks so much for your kind words and for being with Bio Care for so many years. We're delighted to hear you've found our team helpful and that our next-day service has met your expectations. Your continued support means a great deal to us.
Thank you again for taking the time to leave a review!
Kind regards
BioCare Customer Care Team
Brilliant service
The ability to order on the phone, very kind staff and speedy delivery of my order ! Thank you!
June 25, 2026
Reply from BioCare
Dear Frances,
Thank you so much for your kind words! It really means a lot to hear that you enjoyed ordering over the phone and that our team was able to make the experience easy and pleasant for you. We're also so pleased your order arrived quickly.
Thank you for choosing us—we truly appreciate your support and look forward to speaking with you again in the future!
Kind regards
BioCare Customer Care Team
Quick processing and delivery
Quick processing and delivery. Well wrapped cantents and packaging for safe transit.
June 25, 2026
Reply from BioCare
Dear Ms Reid,
Thank you for your kind review! We're delighted to hear that you were happy with the quick processing and delivery, and that your order arrived safely thanks to the secure packaging.
We appreciate your support and choosing BioCare.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Colin,
Thank you for your feedback.
We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.
Thank you for your custom.
Kind regards,
BioCare Customer Care Team
Reply from BioCare
Dear Cathy,
Thank you for your review. We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read your delivery arrived promptly. We are also delighted to hear that you are happy with the quality of our products.
Kind regards,
BioCare Customer Care Team
I have used Biocare for many years
I have used Biocare for many years and always found them to be professional and provide friendly, efficient service.
Supplements ordered regularly arrive the next day.
They offer to provide advice if required.
There appeared to be a change in management a year or so ago, but this has not affected my confidence in their products.
Thank you Biocare
June 24, 2026
Reply from BioCare
Dear Roger,
Thank you so much for your kind review and for choosing BioCare over so many years. It’s wonderful to hear that you’ve continued to receive friendly, professional and efficient service from our team, and that your orders arrive quickly. We’re also really pleased that you know advice is always available whenever you need it.
Just to reassure you, there have not been any management changes. The same care, commitment and focus on quality remain at the heart of everything we do.
Thank you again for your continued trust and support. It really does mean a great deal to us.
Kind regards
BioCare Customer Care Team
Bio care has always been a great…
Bio care has always been a great company, I’ve been a customer since 2012 and always received first class service
June 24, 2026
Reply from BioCare
Dear Jenny,
Thank you for your continued support over the years. It means so much to us to have been part of your journey since 2012. We're incredibly grateful for your loyalty and look forward to supporting you for many more years to come.
Kind regards
BioCare Customer Care Team
Really Good health Care Products
Really good health care products, effective and made of beneficial ingredients. Delivery was fast and arrived in good packaging also. Very happy with the quality and service from Biocare.
June 24, 2026
Reply from BioCare
Dear Kate,
Thank you for your wonderful review! We're delighted to hear you're happy with the quality of our products, the ingredients, and speedy delivery service. It's great to know everything arrived well packaged too.
We really appreciate your support and look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
Discount
Discount
I wasn't happy when I was promised the 20% discount plus my regular 10% discount and when the supplements arrived together with the bill, I received 28% instead of the promised 30%.
When I questioned it, I got some strange excuse that the system worked it out like that.
Not nice!!!
June 24, 2026
Reply from BioCare
Dear Gabriele,
Thank you for your feedback, and we're sorry for the confusion and disappointment.
When two discounts are applied together, they are calculated as a compound discount, which means the second discount is applied to the already reduced price rather than the original price. That's why a 20% discount followed by a 10% discount gives an overall saving of 28%, not 30%.
Thank you for taking the time to share your experience
Kind regards
BioCare Customer Care Team
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