Bionativa.co.uk - CBD Oil Store Reviews 

311
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Had problems ordering online, a typo or something I did wrong and system wouldn't accept my payment, no matter how many times I tried. Phoned Bionativia office and the person was very helpful and so... See more

Company replied

Rated 4 out of 5 stars

Love your product, used natural six organic cbd drops for approxemantely 8 month. Delivery is about 10 days for my living in Norway, but i order in good time before my bottle is emty.

Company replied

Rated 5 out of 5 stars

Fast efficient order and delivery. Have tried similar products before but always ended up with unpleasant stomach side effects which outweighed any benefits. Not so with these capsules. High end produ... See more

Company replied

Rated 2 out of 5 stars

I did not get acknowledgment via email. So had no idea if the order had gone through. No email to say when it was likely to arrive. I actually messaged Bionativa to ask about this and to date have not... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Bionativa is a team of hemp enthusiasts and individuals involved in development of hemp science, hemp product education and marketing as well as production, processing and supply of carefully selected hemp products from trusted and thoroughly tested producers who guarantee the ‘From Seed to Seal Quality’.


Contact info

4.1

Great

TrustScore 4 out of 5

311 reviews

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4.1

All reviews

(311)

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Rated 4 out of 5 stars

I recently ordered from Bionativa and…

I recently ordered from Bionativa and was impressed with their quick delivery and helpful customer service. The CBD capsules and oil are high-quality, with no unpleasant side effects, and they've helped me feel better. I appreciate the detailed advice from the team. Great overall experience—I'll be ordering again!

March 12, 2025
Unprompted review
Rated 2 out of 5 stars

Edit review for Bionavita. I have since found out that Bionavita replied and kept me up to date on all transactions with my order via my junk mail. Their mails were polite and informative. Excellent.

I did not get acknowledgment via email. So had no idea if the order had gone through. No email to say when it was likely to arrive. I actually messaged Bionativa to ask about this and to date have not had an acknowledgment. My parcel has now arrived.

October 16, 2020
Bionativa.co.uk - CBD Oil Store logo

Reply from Bionativa.co.uk - CBD Oil Store

Hi Eileen,

I hope you are doing well.
We apologize for the inconvenience this might have caused for you. Our team contacted you via email and phone as well but we couldn't reach you unfortunately.
Our team member replied to you on the same day as we received your email request, and we did confirmed the shipping with tracking number and all the necessary information regarding your parcel.
Also we did contact you today as we saw this feedback, however on the phone number you left in contact details but it seems the phone number is incorrect.
We would like to apologize again for this situation, and we are happy to send you all the details and previous emails we sent out to you regarding your parcel.
Also, it might happen that the emails ended up in spam/promotion folder, as we've got an automatic system set up (that means that we send out an email to confirm that the purchase happened, then a next one for processing, then a next one with dispatched confirmation etc.).
Regarding your request about your account: it might be that some of the details you gave us are incorrect and therefor you cannot access to it. We are happy to help you to double check all the details about your account via phone during office time.
Once again our apologies for this situation, and we hope that we can get in contact some way and we can sort this misunderstanding for you as soon as possible,

Kindest regards,

Rita
Bionativa Team

Rated 5 out of 5 stars

Excellent products and service

March 24, 2020
Unprompted review
Bionativa.co.uk - CBD Oil Store logo

Reply from Bionativa.co.uk - CBD Oil Store

Hi Dominique,

We are glad to see that you purchased from us several times now! Thank you very much for your feedback and enjoy your product,

Kindest regards,
Bionativa Team

Rated 5 out of 5 stars

Arrived in good time as stated

Arrived in good time as stated, no concerns with delivery and happy with product.

March 1, 2020
Unprompted review
Bionativa.co.uk - CBD Oil Store logo

Reply from Bionativa.co.uk - CBD Oil Store

Hi Sasha,

We are thrilled to read that you are content with the service and product! We appreciate your review of the company, and hope you will use our service again in the future!

Have a great day,

Bionativa team

Rated 5 out of 5 stars

Great product and good service

February 21, 2020
Unprompted review
Bionativa.co.uk - CBD Oil Store logo

Reply from Bionativa.co.uk - CBD Oil Store

Hi Julie,

Thank you very much for you feedback, we hope you will use our service again soon,

kindest regards,
Bionativa Team

Rated 5 out of 5 stars

Great that you sent everything in one…

Great that you sent everything in one package. Very good communication, fast and trouble-free delivery. Thank you

February 5, 2020
Unprompted review
Bionativa.co.uk - CBD Oil Store logo

Reply from Bionativa.co.uk - CBD Oil Store

Hi Kris,

Thank you very much for your review. We are glad that you were happy with the delivery and packing of your purchases. Hope you enjoy your products and have a lovely day,
Bionativa Team

Rated 4 out of 5 stars

Satisfied customer👍🏻

Love your product, used natural six organic cbd drops for approxemantely 8 month.
Delivery is about 10 days for my living in Norway, but i order in good time before my bottle is emty.

January 30, 2020
Unprompted review
Bionativa.co.uk - CBD Oil Store logo

Reply from Bionativa.co.uk - CBD Oil Store

Hi Beatrice,

We are so glad to have a feedback from you as the team recognises our returning customer! We are thrilled to hear that you like the product and you enjoy product and its benefits. So thank you very much to leave us a review and we all wish you a lovely day,
Bionativa team

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