TERRIBLE SERVICE - EXHORBITANT FEES
Having used Birkets twice previously I approached them to handle a small, but urgent legal issue. Without any proper or constructive consultation, with no evidence of hourly fees nor the estimated time likely to be taken I was told to pay an initial £3000+VAT before anything further would be done. This was a small piece of legal work by ANY definition.
To be clear: I used Birketts twice previously, had no issues, paid bills on time without question. So no negative history.
Therefore, to receive dismissive, finger-in-the-air fees not backed up with any data to demonstrate how those fees were calculated was appalling service.
£4000+VAT to write a one paragraph letter - literally.
I have found a direct access barrister at one third of Birketts' costs and an international London lawyer firm even less.
Shop around.
Reply from Birketts - Ipswich
Thank you for providing additional information to help us locate your information. We can see you had a matter with us at the end of 2024 but can find no record of anything more recent. We are keen to learn more and have asked our Head of Client Development, Alison Sparrow to contact you to discuss the issues raised.
