I was very hesitant ordering from a company I’d never heard of, and prices so incredibly low!!! After reading reviews, I placed my order. My order was delivered on time, good packaging, these cute bab... See more
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All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t nece... See more
I was a little nervous to order from here after reading some reviews but I took a risk and I am extremely satisfied. I did not order any personalized items or have any reason to deal with customer ser... See more
We ordered a lot of Sonic party supplies. The personalized items were amazing!!! The only negative was the envelopes for the invitations - they were coming apart, down the sides, and had to be taped t... See more
Company details
Information provided by various external sources
Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!
Contact info
United States
- www.birthdayinabox.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased some cups (12) and received…
I purchased some cups (12) and received only 1. I would not have brought 1 cup for $16.99 when everyone else is charging $26.99 for 12.
My items were damaged and I try to…
My items were damaged and I try to reach them for an exchange, never heard back from them
Satisfied customer
Came in when it said it would! And looks just like the picture! Will be a repeating customer!
I had made an order on November 14 and…
I had made an order on November 14 and still have not received it. Today is December 4.
My unicorn piñata was damaged when I…
My unicorn piñata was damaged when I received it. I have emailed and message on Facebook about it because I need a refund but I haven’t had any response from either.
I didn't receive my whole order and…
I didn't receive my whole order and filled out the customer service form. No one got back to me or emailed me at all. I guess I'm just out my money now. Can't speak to anyone.
Usually good but cheap product this time
I love ordering from Birthday in a Box as the prices are great and it ships so quickly. Reason for 4 stars is the rubix cubes fell apart as soon as my son tried playing with them (tried 2 different ones from the bag) and now I don’t feel I can use them as party bag gifts. I guess I get what I paid for.
I sent back some items
I sent back some items. Microphone in web said 12 ocs. I just got 1.
Letter balloons one of them was open not even a bag. (Letter I)
Timeliness of shipment good
Timeliness of shipment good. Disappointed with the lollipops as they are impossible for me as an adult to open nevertheless for a child to open.
Did not receive several items from my…
Did not receive several items from my order.. reached out several times and no response yet.
Ordering made easy!
Ordering online made it so easy & fast! No problem, very affordable.
Excellent Delivery
I ordered last minute … my order came…
I ordered last minute … my order came quickly and on time !!! The prices I could not beat anywhere !! Love the products good quality !! Thanks
Order was recieved well packaged and in…
Order was recieved well packaged and in a timely manner. The contents were as described. Good value.
Great experience
Great experience. I received my purchased items within a week and came just as pictured, no damage at all.
Wrong items, no response from customer service!
My order was wrong. I didn’t get some of the things I ordered and was sent things that I didn’t order and that I have no use for! I’ve emailed customer service a week ago, and have yet to hear from anyone! Very disappointed!!!!
Terrible experience wouldn't spend my money there again.
I was very hesitant ordering from a company I’d never heard of, Anyway I order some items since 3rd November 2022 got a confirmation number which try using but didn't work. I email them about ten times since i made my order and not even a response from them about my order, I call no answer, but the money was removed from my card today 18th day of November 2022 I still haven't receive any package or answer from them pertaining to my order. I would not even refer anyone to this website.
Did not receive many items I ordered
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